Remote Call Recovery

29, Oct 2019

The Telnyx network was built with diversity, redundancy and resiliency top of mind. This ensures that our network provides consistently reliable call quality and availability. To achieve this, we deployed a multi-region, cloud-agnostic design.

Having focused from day one on the fundamentals of uptime and redundancy in globally deployed infrastructure, we've now added the ability to support entire site failures — server failures, network outages, natural disasters — all without dropping a call.

With Remote Call Recovery, we support ongoing calls across multiple sites. By introducing monitoring around the back-to-back user agent (B2BUA), we can ensure network uptime. Infrastructure failures are recognized and calls are recovered on new remote nodes with almost zero downtime.