Simplified knowledge base setup for AI Agents

We are excited to share that you can now upload files or add URLs directly into your AI Agents—no API calls or developer action needed. This enables teams to get up and running with relevant content in minutes.

What’s new

• Drag and drop file upload. Instantly add documents through the web portal.
• URL-based knowledge base creation. Ingest web content for assistant training.
• No-code configuration. Non-technical users can manage and update knowledge sources.
• Real-time updates. Add or replace files and URLs at any time to keep assistants current.
• API and portal parity. Everything previously possible via API is now visual.

Why it matters

Every team, spanning industries like healthcare, insurance, banking, logistics, and retail can now keep Telnyx AI Agents informed with up-to-date policies, FAQs, and workflows with no developer bottlenecks. This reduces onboarding time for new initiatives and ensures every voice and messaging channel delivers consistent, compliant information.

Getting started

It only takes a few minutes to get started.

1. Sign up or log in to your Telnyx Mission Control Portal account.
2. Navigate to the AI Assistants section.
3. Select your AI assistant.
4. Upload or link your knowledge sources.
5. Validate responses in the portal.

This is how we help operational and compliance teams move faster and stay accurate—across every conversation.