Compare Telnyx vs. Plivo

Both Telnyx and Plivo offer APIs and UIs to power business communications. So what’s the real difference between the two?

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Compare Telnyx
Messaging compliance (incl 10DLC)
Rapid 10DLC & Toll-Free Compliance

Telnyx 10DLC registration is up to 7X faster than competitors. We also offer the only bulk registration API for 10DLC and Toll Free messaging.

Unwieldy 10DLC & Toll Free Registration

Plivo requires manual Toll Free Messaging registration using a form, and has had compliance issues with 10DLC which affected customers.

Network
Private Network

Telnyx manages a private network environment with complete control over call routing for faster troubleshooting and resolutions.

Public Network

Plivo relies on the public internet for connectivity and middlemen for call routing and core communications functionality.

Numbers
Direct Number Inventory

As an interconnected VoIP carrier, Telnyx has direct access to a large database of phone numbers.

Indirect Number Inventory

Plivo relies on middlemen to supply numbers, resulting in higher markups and less flexibility.

SMS Pricing
Lowest Price SMS

There’s no charge to receive an SMS and just $0.0025 to send (50% less than Plivo).

Costly to Send SMS

Plivo charges $0.005 to send a SMS, which can limit your ability to scale.

Developers
Self-Service Onboarding with Instant Support

Sign up and go instantly with step-by-step guidance in the portal and access to on-demand support from engineers who built the API, via our educated developer Slack channel.

Paid Support for Developers

Plivo charges Developers $49 per month for guaranteed response times & even more for 24/7 support. Phone support only available with a $1,500 minimum.

Support
24/7 Support As Standard

Every Telnyx customer gets support around the clock from our team of expert in-house engineers.

24x7 Support Behind a Paywall

Plivo charges $2500 per month for 24x7 phone support, and doesn't answer emails from "basic" customers on weekends.

Results

Telnyx Rated Higher Than Plivo In Every Category

It's time to consider a better alternative.

Telnyx puts the power in your hands — achieve unparallelled control over your communications through our APIs and Mission Control Portal. Start building your future with a partner dedicated to innovation.