Use Case
AI appointment booking bot
Make appointment booking simpler
Telnyx Gather using AI is a powerful solution for simplifying appointment scheduling, enabling businesses to create appointment booking bots that deliver a human-like experience. Designed for healthcare providers, service centers, and reservation-based businesses, this solution streamlines the process of booking, confirming, and rescheduling appointments, providing a seamless and friendly experience for callers.
The bot uses conversational AI technology to gather essential details like preferred dates, times, and services. With this information, the bot can help reduce wait times and eliminate the frustration of being stuck on hold. By automating these repetitive tasks, businesses save on operational costs and empower their teams to focus on more complex, high-value interactions. With these improvements, organizations can ensure greater efficiency and improved customer satisfaction.
Benefits
Save time and resources
Automate appointment scheduling to handle repetitive tasks, allowing your team to focus on complex interactions.
40%
Reduction in your team’s workload.
Enhanced customer experiences
Offer customers the ability to book, confirm, or reschedule appointments anytime, improving convenience and satisfaction.
24/7
Around-the-clock support.
Custom scheduling workflows
Create appointment workflows that match your unique needs. Tailor every step to collect specific customer details, providing flexibility for a seamless customer experience.
100%
Customizable workflows.
- 1
Customize your workflow
Start by configuring a workflow in Telnyx Flow tailored to your business. Define the process and details needed for the appointment booking, ensuring it fits your unique requirements.
- 2
Leverage the Gather using AI node
Use the Gather using AI node to specify the information you need from callers, such as preferred dates, times, and services. This node collects data through natural, human-like interactions.
- 3
Telnyx does the work for you
Once configured, Telnyx handles all the back-end processing to streamline your workflow. Our system processes the collected details and prepares them for the next steps automatically.
- 4
Integrate your booking system
Connect your workflow to an API or your existing booking system to finalize appointments seamlessly. This process ensures that collected information is used effectively to complete this booking process.
Products
Advanced AI and workflow automation tools
Resources
Telnyx Flow essentials
Explore Telnyx Flow’s capabilities, learn how it works, and discover the future of low-code AI and workflow automation.
Start building with Gather using AI
Learn how to use Gather using AI for real-time speech recognition and seamless workflow integration to improve interactions.
Implementing AI Gather commands
Dive into the key features and benefits of AI Gather call commands and how they can optimize your use case.
Start building now.
FAQ
Gather using AI is a call command that leverages real-time AI-powered speech recognition to capture spoken input during calls. This feature enables more natural and flexible voice interactions compared to traditional DTMF inputs.