Use Case
Language services
Deliver robust interpretation services globally
Support real-time interpretation services at scale with high-quality voice and video connections. When used with artificial intelligence (AI) and natural language processing (NLP) algorithms, voice APIs can help to control calls—performing skills-based routing that direct inquiries to appropriate agents for increased operational efficiency. Improve the accuracy of language interpretation with a high-quality voice service that doesn’t go down.
Benefits
Access call media with low latency
With points of presence (PoPs) in major global hubs. Your media will never have to travel far, ensuring low-latency voice on every call.
10
Multi-cloud PoPs across the globe
Global scale is within reach
Our deep number inventory empowers you to expand your business and create a local presence in new markets.
140+
Countries with local numbers
How it works
- 1
Set up your Mission Control account
Sign up to our intuitive portal where you can manage every aspect of your communications. Configure trunks, add numbers, monitor usage and debug issues from one pane of glass.
- 2
Acquire phone numbers at ease
Get Telnyx phone numbers from the Mission Control Portal or Numbers API. You can choose from long code, short code, toll-free or international numbers that are instantly provisioned. Or port numbers to Telnyx using our fast, streamlined porting process.
- 3
Build logic into your application
Create the exact experience you want for your users. Build omnichannel experiences across voice, text and video for more engaging customer experiences. Integrate everything you need into one easy-to-use platform.
- 4
Over-the-phone interpretation
Connect clients with an interpreter for fast resolutions with the Telnyx Voice API. Enhance your services with real time features like speech-to-text transcription, conversational AI and chatbots, call recording, conferencing, webRTC or SMS appointment reminders.
Products
Language services built with global scale in mind
Resources
What you need to build complete language solutions
Learn more about how automation can help delivery of language services, how to deliver a reliable service and must-have features.
Find everything needed to integrate with our voice API
Get started with Telnyx with quickstart guides, easy-to-follow tutorials and SDKs in your preferred language.
Voice analytics tools: building blocks for AI
Building voice analytics tools and conversational AI used to require years of telephony experience. Now, it's accessible via API.
Enhance your language services platform today
FAQ
Language services deliver professional translation and interpretation services to businesses. They ensure that businesses can communicate effectively with customers and partners who speak different languages. Language services are becoming increasingly important as the economy becomes globalized and businesses expand their customer base to new markets.