Home
Contact usLog inSign up

Contact Center AI

Power intelligent, engaging customer interactions on a AI-powered, HD voice platform. Telnyx delivers superior voice quality and AI-driven automation without compromising reliability.

Start buildingContact sales
Agent takes call at contact center
Customer Logo Talkdesk
Customer Logo Cisco
Customer Logo Weave
Customer Logo Avaya
Features

The building blocks for voice AI—all in one place

Build cost-effective, low-latency voice AI solutions with one provider.

Low-latency voice

Get quick responses from your AI agent using a real-time communications network combined with quantized LLMs.

Context-rich conversations

Create a more personalized user experience by integrating your Voice AI Agent with external tools like CRMs or databases to add context to calls.

Noise suppression

Build from the best possible audio inputs to create accurate, natural AI responses with Telnyx noise suppression and HD Voice codecs automatically built in.

Telnyx API sample code

Speech-to-text

Transcribe speech in real time for half the price of other providers with Telnyx’s in-house speech-to-text engine.

Text-to-speech

Speak dynamic text in 29 languages and accents, powered by Telnyx NaturalHD, Amazon Polly, Azure, Google, and even ElevenLabs.

hologram-iot-alternative-telnyx.png

Cost-effective AI agents

Implement AI for less with Telnyx’s private global communications network and GPU infrastructure.

  • Checkmark

    HD voice quality

    Experience crystal-clear call quality with 16kHz HD voice codecs for frustration-free customer interactions.

  • Checkmark

    Scalable infrastructure

    Dedicated GPUs scale automatically based on workload to ensure uptime and optimal performance.

  • Checkmark

    Dynamic call control

    Telnyx Voice API enables scalable, dynamic workflows for AI-driven call centers without compromising call quality.

CUSTOMER STORIES

Benjamin Gleitzman

CTO, Replicant

Customer Quote Replicant
Telnyx media forking gives Replicant low-latency access to audio packets to be able to feed our AI models. In many cases, Telnyx was the fastest provider that was there on the market.
Read customer story
RESOURCES

Learn more

Explore expert insights on our AI solutions

  • Icon Resources Article

    Lower contact center costs

    Explore practical strategies for implementing AI in contact centers while keeping costs in check.

    Read more
  • Icon Resources ebook

    Speech-to-Text with Voice API tutorial

    In this tutorial, we will cover how to get a speech-to-text transcription of your calls using Voice API and TeXML.

    Explore docs
  • Icon Resources Article

    Access the tools

    Leverage AI-driven workflows and seamless voice capabilities to create natural, engaging customer interactions.

    See the tools
PRODUCTS

Cutting-edge voice features, all via API.

See all products
Inference API graphic

Inference

Experience fast, cost-efficient AI inference with our powerful APIs. Simplify model deployment and performance.

LEARN MORE
Cloud storage graphic

Voice API

Use our feature rich Voice API for complete control of calls and unmatched insights.

Learn more
Spin up a network of global SIP Trunks in minutes

SIP Trunking

Communicate globally on a HD voice network with Telnyx SIP Trunking.

Learn more
Flow graphic

Flow

Simplify AI workflows with low-code automation and powerful integrations. Build, deploy, and manage with ease.

Learn more

Sign up and start building.

Sign upContact us

FAQ

AI helps businesses automate routine tasks, enhance call routing, and provide real-time insights, reducing operational costs and improving agent productivity.

AI helps businesses automate routine tasks, enhance call routing, and provide real-time insights, reducing operational costs and improving agent productivity.