Contact Center AI
Power intelligent, engaging customer interactions on a AI-powered, HD voice platform. Telnyx delivers superior voice quality and AI-driven automation without compromising reliability.
Features
The building blocks for voice AI—all in one place
Build cost-effective, low-latency voice AI solutions with one provider.
Low-latency voice
Get quick responses from your AI agent using a real-time communications network combined with quantized LLMs.
HD voice quality
Experience crystal-clear call quality with 16kHz HD voice codecs for frustration-free customer interactions.
Scalable infrastructure
Dedicated GPUs scale automatically based on workload to ensure uptime and optimal performance.
Dynamic call control
Telnyx Voice API enables scalable, dynamic workflows for AI-driven call centers without compromising call quality.
Telnyx media forking gives Replicant low-latency access to audio packets to be able to feed our AI models. In many cases, Telnyx was the fastest provider that was there on the market.
Benjamin Gleitzman
CTO, Replicant
RESOURCES
Learn more
Explore expert insights on our AI solutions
Lower contact center costs
Explore practical strategies for implementing AI in contact centers while keeping costs in check.
Speech-to-Text with Voice API tutorial
In this tutorial, we will cover how to get a speech-to-text transcription of your calls using Voice API and TeXML.
Access the tools
Leverage AI-driven workflows and seamless voice capabilities to create natural, engaging customer interactions.
PRODUCTS
Cutting-edge voice features, all via API.
Sign up and start building.
Contact Center AI Frequently Asked Questions
AI helps businesses automate routine tasks, enhance call routing, and provide real-time insights, reducing operational costs and improving agent productivity.