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Operator Connect vs Direct Routing

This session is designed for our valued Channel Partners with the essential knowledge and tools to navigate the evolving landscape of Microsoft Teams and telephony.

Integrating traditional Public Switched Telephone Network (PSTN) services with modern collaboration platforms is crucial in today's rapidly changing digital environment. This webinar delves into key considerations such as:

  • When to recommend Direct Routing or Operator Connect
  • PSTN replacement, what it means and how it relates Operator Connect and Direct Routing
  • Coverage Considerations when recommending a provider
  • Migration of numbers - a critical bottleneck
  • General questions
RESOURCES
  • Icon Resources Article

    Direct Routing vs. Operator Connect

    Explore the differences between two bring-your-own-carrier (BYOC) methods of connecting to the Microsoft Teams platform.

    Read articleInternal
  • Icon Resources Docs

    Set up Microsoft Teams Direct Routing

    In this user guide, we show Telnyx customers how to use Telnyx as a PSTN provider for Microsoft Teams Direct Routing.

    Set up Direct RoutingExternal Link
  • Icon Resources Article

    Benefits of Direct Routing for Microsoft Teams

    Microsoft Teams allowed workers to collaborate from home. Now you can improve the experience with Direct Routing.

    Read articleInternal
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