Today Telnyx LLC is excited to share updates regarding 2 ISO/IEC certifications. 

We have successfully maintained compliance with the management system requirements of __ISO/IEC 27001:2013__, passing our 1st Surveillance Audit since our initial certification last year.

Additionally, we have achieved our first-time compliance with __ISO/IEC 27701:2019__.

Both certifications are valid through August 2025.

__Certification Scope for ISO/IEC 27001:2013:__
"Development and maintenance of communication and connectivity platform solutions. Providing Connectivity Platform as a Service, in accordance with the Statement of Applicability (SoA), Ver. 20230828.”

__Certification Scope for ISO/IEC 27701:2019:__
"Development and maintenance of communication and connectivity platform solutions. Providing Connectivity Platform as a Service, as PII Controller and PII Processor, in accordance with the Statement of Applicability (SoA), Ver. 20230828 and in association with ISO/IEC 27001."

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<img src="//images.ctfassets.net/taysl255dolk/H7mC7ZIV3aPReGj6GVUEZ/aa18cc2d810f3ca894191fb9c0757524/ISO-27701-2019.jpg" alt="ISO/IEC 27701:2019 Management System Certification" style="max-width: 150px; max-height: 200px;">

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<img src="//images.ctfassets.net/taysl255dolk/7bNHIN8WYCHaihqA8AJSS3/a856dbfdc2e50cfb8133454e6c9c22b1/ISOIEC_270012013__2_.png" alt="ISO/IEC 27001:2013 Management System Certification" style="max-width: 150px; max-height: 200px;">

If you have any questions about either of these certifications, [reach out](https://telnyx.com/contact-us "Contact Us") to a member of our team.


Telnyx Successfully Passes 1st Surveillance Audit for ISO/IEC 27001 and Earns Initial ISO/IEC 27701 Certification

Telnyx maintains ISO/IEC 27001:2013 and ISO/IEC 27701:2019 certification

Telnyx Successfully Passes 1st Surveillance Audit for ISO/IEC 27001 and Earns Initial ISO/IEC 27701 Certification. 

Telnyx maintains ISO/IEC 27001:2013 certification and secures ISO/IEC 27701:2019 certification

If you’re located in the northern, eastern, or southern region of Arkansas, a new area code overlay was recently implemented near you. Here’s what you need to know:

## What is an area code overlay?

An area code overlay is the addition of another area code (327) to the same geographic region as existing area codes. An overlay does not require telephone users to change their existing area code or phone number (870). It also does not change the way you dial calls. You’ll still use 10-digit dialing; dial the area code and phone number for all local calls, just as you do now.

## Who is affected?

Beginning **January 19, 2024**, customers in the 870 area code overlay region may be assigned a number in the new 327 area code when they request new service or an additional line.  Customers receiving a 327 area code will be required to dial the area code and phone number for all local calls, just as customers with telephone numbers from the 870 area code do today.

## What do you need to do?

Customers in the overlay region should:

* Continue to dial 1 + area code + phone number for all local calls
* Continue to identify and store phone numbers as 10-digit numbers (always include the area code, even if the number is local)
* Update your equipment if needed to ensure it recognizes the new 327 area code and is programmed for 10-digit dialing (for example: fax machines, medical alert devices, alarm systems, voicemail, and call forwarding settings)
* Ensure that all personal and business items include your area code (for example: pet ID tags, business cards, and advertising material)

## What remains the same?

The following will remain the same for customers nationwide:

* Your current telephone number
* The price of a call, coverage area or other rates
* What is considered a local call
* The way you dial a phone number (you will still use 10-digit dialing for local calls, and 1+10 digits for long distance)
* Dialing existing 3-digit numbers such as 911, 211, 311, and so on

## If you have questions…

If you have questions regarding this notice, please visit the [Arkansas Public Service Commission website](https://apsc.arkansas.gov/utilities/telephone/).


New 327 area code in Arkansas's 870 region from January 19, 2024. Update equipment for 10-digit dialing and check local dialing procedures.

New area code in the Arkansas 870 region

If you’re located in the northern, eastern, or southern region of Arkansas, a new area code overlay was recently implemented near you. Here’s what you need to know:

Today, we’re excited to announce that Telnyx now supports PSTN replacement in Romania.

[PSTN replacement](https://telnyx.com/resources/pstn-replacement) refers to the ability to offer fully-featured telephony services in a specific country or area. The PSTN replacement feature set includes DTMF signaling, local calling and more which you can read about in our resource center.

Our latest expansion to Romania means Telnyx now offers PSTN replacement in over 37 countries globally, and furthers our expansion into the EMEA region.

We now offer full feature parity in Romania including voice, fax, number portability and emergency services on Local and National numbers. Telnyx customers can now also call the emergency service number 112 for emergency, fire, ambulance and police.


Telnyx supports PSTN replacement in Romania, expanding telephony services in EMEA.

Get PSTN-replacement numbers in Romania

With this latest launch, Telnyx now supports full PSTN replacement in 37 countries. 

Telnyx adds PSTN Replacement in Romania

The Telnyx Portal now offers a real-time [Message Deliverability dashboard](https://portal.telnyx.com/#/app/reporting/messaging-deliverability) for monitoring and analysing usage, as well as identifying and troubleshooting potential issues.

The report provides real-time insights into deliverability broken out by Messaging Profile. Currently these are categorised as delivered, not delivered or "In-Flight". In flight messages are those that have been sent but are yet to be received from downstream carriers.

Reports can be filtered by time range, number type and message type (SMS/MMS).

For more information check out this [Support Article](https://support.telnyx.com/en/articles/6969802-message-deliverability-dashboard).

Telnyx offers detailed reporting on Message Deliverability for SMS & MMS sent via our API.

New Messaging Deliverability Dashboard on Telnyx Portal

We’ve launched Telnyx two-way voice and messaging for UK mobile numbers. 

Messaging Deliverability Dashboard

If you’re located in the northern region of Ohio, a new area code overlay was recently implemented near you. Here’s what you need to know:

## What is an area code overlay?

An area code overlay is the addition of another area code (436) to the same geographic region as existing area codes. An overlay does not require telephone users to change their existing area code or phone number (440). It also does not change the way you dial calls. You’ll still use 10-digit dialing; dial the area code and phone number for all local calls, just as you do now.

## Who is affected?

Beginning **March 1, 2024**, customers in the 440 area code overlay region may be assigned a number in the new 436 area code when they request new service or an additional line.  Customers receiving a 436 area code will be required to dial the area code and phone number for all local calls, just as customers with telephone numbers from the 440 area code do today.

## What do you need to do?

Customers in the overlay region should:
* Continue to dial 1 + area code + phone number for all local calls
* Continue to identify and store phone numbers as 10-digit numbers (always include the area code, even if the number is local)
* Update your equipment if needed to ensure it recognizes the new 436 area code and is programmed for 10-digit dialing (for example: fax machines, medical alert devices, alarm systems, voicemail, and call forwarding settings)
* Ensure that all personal and business items include your area code (for example: pet ID tags, business cards, and advertising material)

## What remains the same?

The following will remain the same for customers nationwide:

* Your current telephone number
* The price of a call, coverage area or other rates
* What is considered a local call
* The way you dial a phone number (you will still use 10-digit dialing for local calls, and 1+10 digits for long distance)
* Dialing existing 3-digit numbers such as 911, 211, 311, and so on

## If you have questions…

If you have questions regarding this notice, please visit the Public Utilities Commission of Ohio website.

New 436 area code in Ohio's 440 region from March 1, 2024. Update equipment for 10-digit dialing and check local dialing procedures.

New area code in the Ohio 440 region

If you’re located in the northern region of Ohio, a new area code overlay was recently implemented near you. Here’s what you need to know:

**Telnyx is excited to offer Bitcoin Payments as a transaction method.**

You can transact with a QR code or manual entry, with most transactions confirming in approximately 10 minutes for deposits capped at $1000.

Transactions will be logged in the Payments history section. 

Unfortunately, we cannot refund Bitcoin payments at this time. So make sure you transfer only what you'll use in the Telnyx portal. For more details, please contact billing@telnyx.com.

Currently only Bitcoin is supported, but Telnyx is exploring lightning network options for future integrations.

To learn more, check out [this guide](https://support.telnyx.com/en/articles/8379618-bitcoin-payment-method).

Telnyx now supports Bitcoin - the digital currency - as a payment method on its platform.

Telnyx now accepts Bitcoin transactions as a payment method

Bitcoin Payments Now Accepted

Today, we’re excited to announce that Telnyx now supports PSTN replacement in New Zealand.

[PSTN replacement](https://telnyx.com/resources/pstn-replacement) refers to the ability to offer fully-featured telephony services in a specific country or area. The PSTN replacement feature set includes DTMF signaling, local calling and more which you can read about in our resource center.

Our latest expansion to New Zealand means Telnyx now offers PSTN replacement in over 36 countries globally, and furthers our expansion into the APAC region, where we also offer PSTN replacement in Australia and Singapore.

We now offer full feature parity in New Zealand including voice, fax, number portability and emergency services on Local and National numbers. Telnyx customers can now also call the emergency service number 111 for emergency, fire, ambulance and police.


Telnyx now offers full feature parity in New Zealand including voice, fax, number portability and emergency services on Local and National numbers

Telnyx adds PSTN Replacement in New Zealand

With this latest launch, Telnyx now supports full PSTN replacement in 36 countries.

Today we’re excited to [launch Telnyx Inference in open beta](https://telnyx.com/resources/telnyx-releases-new-inference-product-to-public-beta "Telnyx launches Inference in public beta")! 

The Telnyx team has been working hard to build a dedicated space for all your AI endeavors. This isn’t just another entry in the AI marketplace; it’s a powerful testament to our commitment to providing the most streamlined and efficient tools for AI deployment.

Key features of [Telnyx Inference](https://telnyx.com/products/inference "Telnyx Inference") include:

- __Integrated AI solution__: A comprehensive platform for building, training, and deploying models on custom data.
- __Powered by our GPU Network__: Utilize the raw power of our dedicated GPU infrastructure, optimized to deliver inference results in just milliseconds.
- __Model flexibility__: Harness the potential of both proprietary and open-source models, giving you unparalleled flexibility in making predictions.
- __Unified AI management__: Seamless integration with our existing [ Cloud Storage](https://telnyx.com/products/cloud-storage "Telnyx Cloud Storage") product allows users to manage your data storage, embeddings and AI processes on one unified platform with our AI-enabled storage.

We're eager for you to experience its full capabilities and, as always, your feedback during this beta phase will be invaluable in shaping the final product. Get started [in the portal](https://portal.telnyx.com/#/app/storage/playground "AI Playground in the portal") or [via API](https://developers.telnyx.com/docs/v2/inference/intro/ "Inference Developer Docs") and be one of the early adopters of Telnyx Inference! 

*Note: As with all beta launches, we recommend thorough testing in non-critical environments before full deployment.*


Manage your AI infrastructure, embeddings and inference on one platform.

Telnyx Inference | AI Infrastructure

Manage your AI infrastructure, embeddings, and inference on one platform.

Telnyx Inference is now in open beta

We are excited to announce the launch of our innovative in-house speech-to-text (STT) engine for Voice API and TeXML. While our existing integration with Google's speech-to-text engine continues to be available, our new engine offers significant advantages.

The new speech-to-text engine offers significantly better transcription accuracy and is more [cost-effective](https://telnyx.com/pricing/call-control) at $0.025 per minute compared to the existing Google engine at $0.05 per minute.

To get started using the new speech-to-text engine, simply follow a few simple steps listed in our [STT Tutorial](https://developers.telnyx.com/docs/v2/voice/programmable_voice/tutorials/speech_to_text/).

We're committed to continually innovating and improving our services to meet your needs. By offering this new in-house STT engine, we aim to provide more choices and a better overall experience. We encourage you to try out the new engine and share your feedback.

Thank you for being a part of our community. Happy transcribing!

Team Telnyx


Telnyx's new Speech-to-Text Engine is accurate and cost-effective for real-time transcription.

Introducing Our New In-House Speech-to-Text Engine for Voice API and TeXML

Try our new in-house Speech-to-Text engine for accurate and cost-effective transcription.

Innovative Speech-to-Text for Voice API

On September 6, 2023, the following price change will be implemented:

* Telnyx Cloud Storage pricing will increase from $0.004 to $0.006 per GB (billed monthly).

## What do I need to do?

You do not need to make any changes. From September 6, 2023, charges for Cloud Storage reflective of this new price will appear on your Telnyx invoice.

If you have questions about these changes or need assistance, please don't hesitate to contact our support team using the chat icon in the [Mission Control Portal](https://portal.telnyx.com/), calling +1 (888) 980-9750, or emailing [support@telnyx.com](mailto:support@telnyx.com).


Announcement: Telnyx Cloud Storage pricing adjusts to $0.006 per GB starting September 6, 2023. No action required.

Telnyx Cloud Storage Price Update Effective 9.6.23

Effective September 6, 2023, Telnyx Cloud Storage pricing will increase to $0.006 per GB.

Telnyx Cloud Storage Pricing Update


Update regarding our bucket region availability and migration which will take effect on September 5th, 2023:

### Current process

Currently, Telnyx Storage allows you to specify the region of a bucket from a list of specific locations.

### Upcoming change

In order to increase resiliency, we are moving from a location-specific model to a more general region-based model. As a part of that move, we are reducing the number of currently-available location tags to just one: us-central-1. The data itself will not be moved from its current location as part of this process. We will make additional regions available for the remainder of the year.

1. **New bucket creation: **When creating new buckets, our US Central storage location is the default:
* _us-central-1_ is the only valid value for _{{region}}_ when creating a bucket request
* An error will be returned if any other value for _{{region}}_ is chosen
2. **Existing buckets: **In the coming months, all existing buckets in Telnyx Storage will be migrated to our US Central storage location according to the following schedule.

### Implementation date

| Date Time           |                                                                                                        |
|---------------------|--------------------------------------------------------------------------------------------------------|
| 2023/09/05 1000 UTC | us-central-1 will be the only valid region for CreateBucket operation.                                 |
| 2023/09/07 1000 UTC | buckets with Denver, Las Vegas, Minneapolis, and Phoenix as location will be migrated to us-central-1. |
| 2023/09/11 1000 UTC | buckets with Atlanta as location will be migrated to us-central-1.                                     |
| 2023/09/13 1000 UTC | buckets with Dallas as location will be migrated to us-central-1.                                      |

### Please note:

* Customers will not be charged for this operation.
* The availability of the API or object will not be affected.
* Customer data will not be moved.

### If you have any questions…

If you have questions about these changes or need assistance, please don't hesitate to contact our support team using the chat icon in the lower right corner of the screen in the [Mission Control Portal](https://portal.telnyx.com/), calling +1 (888) 980-9750, or emailing [support@telnyx.com](mailto:support@telnyx.com). We are here to ensure a smooth transition and to provide any support you may require.

We are confident that this update will enhance your experience with Telnyx Storage.


Telnyx simplifies storage bucket migration with varied regional options. Enhance data management now.

Telnyx Storage Bucket Migration and Region Availability: Seamless Data Transition

See our cloud storage bucket migration schedule and new bucket creation availability.

Seamless Data Transition with Telnyx

**Telnyx is excited to offer Group Messaging via MMS to its Messaging API customers.**

Group Messaging is a new feature designed specifically for businesses across +1 numbers within US / CAN that are seeking a streamlined, efficient and secure two-way conversations.

Group Messaging builds upon the MMS (Multimedia Messaging Service) protocol in order to facilitate multi-party conversations.

Building upon the shortcomings of existing platforms, Group Messaging presents a breakthrough approach to Group MMS that puts emphasis on ease of use, rigorous compliance, and unbeatable pricing.

There is a maximum of 8 participants in an overarching group message conversation. 

Group Messaging is charged the standard MMS rates including carriers fees per recipient. A message detail record will exist for each recipient with a Group Message ID to allow you to associate each record to the one conversation. 

Try it now:
[Group Messaging Developer Docs](https://developers.telnyx.com/openapi/messaging/tag/Messages/#tag/Messages/operation/createGroupMMSMessage) 


Telnyx introduces Group Messaging - the best way to facilitate multi-party Messaging conversations. Learn more now!

Group Messaging via MMS is now available via the Telnyx Messaging API.

A great way to facilitate multi-party conversations

Release notes