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Release notesback

New Outbound Voice Product: International Conversational Direct

15, Apr 2020

Announcing International Conversational Direct

We’re excited to announce a new product for international outbound voice — International Conversational Direct, which is now available in the Mission Control Portal and the Telnyx API.

International Conversational Direct offers improved quality and higher connection rates on your outbound calls. Call quality is enhanced by optimizing the route preferences and leveraging our direct partnerships with local Tier-1 carriers across the globe to choose a high-quality route every time.

Step by Step Guide to International Conversational Direct

Set up high-quality global outbound calling in minutes with the Mission Control Portal for more direct call connections and better quality. You can enable International Conversational Direct in two simple steps:

  1. Create a new Outbound Profile with Traffic Type: Conversational Direct and Service Plan: International + US-48/CAN
  2. Assign a connection to your new Outbound Profile.

Example - International Direct Outbound Profile

Usage-based pricing for International Conversational Direct termination can be found by logging into your Mission Control Portal and heading to the Pricing page.

This launch builds on our existing high-quality termination offering, including our domestic Conversational Direct product launched late last year.



Want to configure your Outbound Profiles to enable International Conversational Direct via API instead? Head on over to our Developer Center to learn how.

Learn more about the benefits of International Conversational Direct on our Resource Center