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Telnyx Billing [RELEASE NOTES & Updates]

Billing & Billing Group Release Notes

At Telnyx we’re always flexible when it comes to billing, we make changes regularly based on feedback we receive from users like you.

Recent Updates to how Telnyx bills users include:


17, March 2021

Telnyx adds GBP billing to Mission Control

Today, Telnyx is delighted to announce that our customers can now choose to pay and see pricing in pounds Sterling (GBP). This new functionality is part of a wider multi-currency initiative, which aims to make the Telnyx platform easier to use, for both new and existing customers.

For a UK-based business, working in GBP will allow you to better understand your pricing as it appears on our website and in the Mission Control Portal, making your invoices more clear and predictable. More importantly, it makes life easier for Telnyx users who bill their customers in GBP. Telnyx users will now be able to streamline their finance operations by attributing the Telnyx cost to the spending of their customers directly.

This billing feature release comes after the announcement that we have achieved full PSTN replacement in the UK. Our dedicated network point of presence in London, international call routing, and a more reliable UK +44 number search and ordering experience, means that our UK customers can now avail of a fully-featured telephony solution in England, Wales, Scotland and Northern Ireland.

How to activate GBP billing on your Telnyx account

To get started, you’ll need to sign up for a Telnyx account. Once you’ve verified your email address and logged into your Mission Control Portal, we’ll ask you a few questions about how you’ll be using Telnyx. Simply select GBP from the drop-down menu in this box, and that’s it! Your pricing and invoicing will appear in GBP for all usage associated with that specific account.


6, June 2020

Multi-Currency Billing in Australian Dollars

We’re excited to announce that Telnyx customers can now choose to pay and see pricing in Australian Dollars (AUD). This new functionality marks the beginning of a wider multi-currency initiative aimed at making our platform easier to use for everyone.

If you’re an Australian business, working in AUD will allow you to better understand your pricing as it appears on our website and in the Mission Control Portal, making your invoices more clear and predictable.

This billing feature comes as part of wider improvements to our services Down Under, including our dedicated network point of presence in Sydney, better international call routing, SIP registration on sip.telnyx.com.au, a more reliable Australian +61 number search and ordering experience, and our ability to serve as an ISDN replacement in Australia, through our Elastic SIP Trunking and Programmable SMS offerings.

How to activate AUD billing on your Telnyx account

To get started, you’ll need to sign up for a Telnyx account. Once you’ve verified your email address and logged into your Mission Control Portal, we’ll ask you a few questions about how you’ll be using Telnyx. Simply select AUD from the drop-down menu in this box, and that’s it! Your pricing and invoicing will appear in AUD for all usage associated with this account.


11, November 2019

Billing Groups Released

We’re happy to announce a new feature for managing your usage and billing information — Billing Groups, now available in the Mission Control Portal and Telnyx API.

This new feature offers a better way to manage your customer sub-accounts, making it easy to add and manage billing groups to categorize usage reports and end-of-month invoice records.

Billing Groups allow you to separate your phone numbers and usage for a specific end customer, this will be particularly useful for resellers of our services with customers of their own. Sub-accounts can now be billed the exact inbound and outbound usage for the month, depending on when numbers and profiles were assigned to the Billing Group.

Benefits of Billing Groups

  • Billing of Sub-Accounts: Resellers of our services who have customers of their own will find this feature particularly useful for billing the exact usage, partial and recurring charges for the month.
  • Reporting & Metadata: Billing Group information is stored within the metadata of the corresponding CDR. This provides for easier filtering of records by customer.

Setting Up Billing Groups

Set up Billing Groups in minutes with the Mission Control Portal. You can start creating Billing Groups in four simple steps:

  1. Navigate to the My Account section, located within the dropdown in the top right of the Mission Control Portal.
  2. Select Billing Groups from the top navigation bar.
  3. Enter the name of the Billing Group.
  4. Click Create.

Once you’ve created your Billing Groups, you can start assigning them to numbers and outbound profiles within their corresponding sections. You may also label outbound calls dynamically through a custom SIP header.

To find out more about creating your Billing Groups via the Telnyx API, head over to our Developer Center.


30, January 2017

Rate Center Search Released

Our Rate Center Lookup is here, and we’re delighted to share it with everyone! We’ve got a lot of exciting things in store for you, and this rate center search is just one of many tools and updates that we’ll be releasing in 2017.

Using the Rate Center Search Feature

Using the search feature of our Rate Center Lookup tool is quick and easy:

  1. Choose a country from the dropdown
  2. Choose a state or province from the dropdown

You can include a specific city or rate center in the third field to narrow down your results, which will be listed next to the map in the following format:

  • Rate Center
  • Location
  • LATA
  • LATA Name

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