Telnyx • Last Updated 5/13/2024

Stop Using Twilio. Save Money with Telnyx.

It’s time you stopped paying too much for communications. There’s a better way. A simpler way. A more affordable way.

By Odhran Reidy

Price war graphic "Stop. Using. Them."

It’s time you stopped paying too much for communications.

Customers who switch to Telnyx typically save between 25% and 85% on their communications services. Just ask our friends at Replicant, Data Voice Options, and Xpedeus.

Three Ways to Save Money with Telnyx

1. Lower list pricing

At Telnyx, we believe in simplicity. You should only get charged for what you use. That’s why we’ve built our billing structure to be as transparent as possible. Using nothing but our intuitive Mission Control Portal, you can:

  • check your account’s up-to-the-minute pricing,
  • export usage reports with fine-grained control and unbeatable accuracy, and
  • see your usage and pricing figures reflected on your real-time account balance and monthly invoices.

You can also use our portal to easily segment your account into Billing Groups, empowering you to resell Telnyx services and track individual customers’ usage easily.

Our list pricing beats Twilio’s across the board - here’s how we compare in-depth:

Telnyx vs. Twilio: Elastic SIP Trunking Pricing
Local Outbound Calls $0.005 to $0.09 / min $0.007 to $0.25 / min
Toll-free Outbound Calls FREE$0.007 / min
Local Inbound Calls $0.0035 / min $0.0045 / min
Toll-free Phone Numbers $1 / month $2 / month

Telnyx vs. Twilio: Programmable SMS Pricing
Send SMS from a Local Number$0.0025 / message $0.0075 / message
Receive SMS to a Local Number FREE$0.0075 / message
Send MMS from a Local Number $0.012 / message $0.02 / message

Telnyx vs. Twilio: Voice API Pricing
Local Outbound Calls (US48) with Voice API $0.007 / minute $0.013 / minute
Toll-free Outbound Calls with Voice API $0.002 / minute $0.013 / minute
Local Inbound Calls with Voice API $0.0055 / minute $0.0085 / minute

Not a fan of clunky tables and manual comparisons? Check out our handy Savings Calculator for a detailed breakdown of how much you could save when you make the switch.

2. A real, no-middleman network

Other providers rely on the public internet and a vast roster of aggregators and intermediaries for their core communications functionality. Unlike these communications resellers, Telnyx operates its own purpose-built global IP network, developed from the ground up for real-time communications. Our full ownership of our network means we don’t pay go-betweens or aggregators for core communications services, and we can pass those savings directly on to our customers. What’s more - our multi-cloud points of presence are interconnected by a private fiber backbone, giving you the ultimate in communications quality and reliability.

3. Free 24/7 support, for everyone

At Telnyx, we’re serious about providing every customer with the tools to build revolutionary cloud communications. That’s why our best-in-class support team is available 24/7 by phone, email, or chat to all of our customers. Other providers place their premium support behind a paywall - for instance, Twilio charges a minimum of $1,500 per month (or a surcharge of 6% of your monthly bill - whichever is more expensive) for 24/7 email and phone support.

Our support team is fully available to all of our customers, all of the time, with no minimum-spend requirements or sneaky premium support plans, so your questions never have to wait until Monday.

Our in-house engineers are also far better equipped to answer your communications questions than other providers’ support teams. Because we manage our own purpose-built communications network, our team has direct control over your communications routing and other core functionalities. In contrast, other resellers like Twilio will often have to lodge tickets with their communications middlemen, and wait for these intermediaries to fix trivial communications issues.

How much will you save switching from Twilio?

Nobody likes going back-and-forth between providers’ websites to compare in-depth pricing data. That’s why we’ve made it easier than ever to see at a glance how much you’ll save by switching from Twilio to Telnyx.

Using our Savings Calculator, you can quickly enter data on your current communications usage with Twilio and instantly see an estimate of your savings. We think you’ll like what you see.

calculator-cta-buttonCheck out the Savings Calculator$$$$$$

How to switch from Twilio and start saving money today

We understand that seeing your potential savings may make you anxious to switch providers as quickly as possible. That’s why we’ve built an entire suite of tools to make the migration process as easy as possible. You can check out our Migration Guide for a full run-down of our purpose-built tools for switching your SIP trunking, messaging, and voice API code from Twilio to Telnyx.

Check out the Savings Calculator to see how much you’ll save on your communications by switching from Twilio to Telnyx.

Need more convincing on how much you’ll save? Talk to our pricing experts to learn how our no-middleman cost savings and 24/7 support as-standard will give you a consistently lower communications bill.

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