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USE CASE

Automated booking without the wait

Let customers book anytime, without waiting on hold or speaking to an agent. Free up your team while still capturing every opportunity, day or night.

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ABOUT

Turn calls into confirmed bookings, anytime and anywhere

Make life easier for your customers by providing immediate answers and easy scheduling without a human. Available 24/7, Telnyx AI assistants guide callers to confirmed bookings with natural conversations and no wait times or drop-offs.

FEATURES

Built to book smarter, faster, and around the clock

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    Always on, always available

    Never miss a booking again. Your AI assistant answers every call, day or night, across time zones and business hours.

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    Natural conversations that convert

    Trained on real booking flows and powered by top-tier LLMs, experience human-like conversations that guide callers from inquiry to confirmation.

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    Real-time scheduling integration

    Connect directly to your booking system or calendar to check availability, confirm times, and reduce double-bookings without manual effort.

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    Multilingual and multi-location ready

    Whether you’re global or growing fast, your assistant can respond in the caller’s preferred language and route bookings to the right location.

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    Built on private infrastructure

    Telnyx owns the network, GPUs, and carrier stack. That means ultra-low latency, clear HD voice, and rock-solid reliability in every interaction.

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    No humans, no hold times

    Free up your team from repetitive scheduling calls. Your AI assistant handles them in real time so staff can focus on high-value tasks.

How It Works

Launch your AI booking assistant in four simple steps

  1. 1

    Configure your booking assistant

    Sign up for an account in the Mission Control Portal. Navigate to the AI Assistant section. Name your assistant and select from any of the integrated, top-tier AI models.

  2. 2

    Define and assign tools

    Define your agent’s personality and behavior with instructions and a greeting to guide the agent’s responses.

  3. 3

    Connect your booking system

    Connect your CRM, scheduling platform, or internal tool so your assistant can check availability and book in real time.

  4. 4

    Connect, deploy, and monitor

    Assign a Telnyx number to your assistant and test it in the built-in environment. Deploy your AI-powered booking assistant, track performance, and refine with conversation history and insights.

PRODUCTS

Cutting-edge voice features, all via API.

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RESOURCES

Start building

Take a look at our helpful tools to get started

  • Icon Resources Docs

    AI appointment booking agents

    Let AI handle scheduling calls in real time, reducing no-shows and freeing your team to focus on higher-value tasks.

    Explore use caseInternal
  • Icon Resources Article

    The future of customer support is AI-powered

    Explore how AI assistants are reshaping customer support with faster responses, lower costs, and better experiences at every touchpoint.

    Learn moreExternal Link
  • Icon Resources Article

    How to build an AI-powered assistant

    Design, test, and launch voice assistants in one place. Customize behavior, voice, and tools in four quick steps for real-time conversations.

    Read articleInternal
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