Use Cases

Call Tracking

Attribute calls to marketing channels to manage campaign ROI and drive better conversion

Where (Telnyx) really shines is in software and support…We were able to realize savings of as much as 50%, with no impact to call quality.

Elliott Wood

CTO, CallRail

What’s driving demand?
Accurately attribute calls to marketing campaigns with unique phone numbers.
Increase conversion
Dynamically route calls to the best qualified and available agent.
Gain actionable insights
Capture call recordings and data to analyze and improve the customer experience.

How it works

Turn Calls into Insight with Call Tracking

Acquire phone numbers

Port existing phone numbers or purchase new ones from the Mission Control Portal or Numbers API. You can search for numbers within a specific country and area code.

Map your numbers and run your campaign

Allocate your phone numbers and set up counters to track the number of incoming calls. Advertise a unique number for every ad campaign location you want to track: ad, web page, keyword or even billboard.

Receive and analyze calls

When a customer sees your ad and calls the number, Telnyx initiates a call between you and the customer. The Telnyx API captures data about every call, which you can use to inform marketing campaigns and combine with call recordings for agent coaching.

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Questions on setup? Talk to our experts

Everything you need to build and integrate your Call Tracking application with Telnyx.

Quickstart guides
Easy-to-follow tutorials
SDKs in your preferred language
API reference docs

Explore the Docs

Choose Telnyx for our global, scalable voice API.

Call quality guarantee
Our unique carrier infrastructure means more reliable, direct call connections
Massive number inventory
Complete flexibility when choosing area codes and phone numbers
Granular control
Simultaneous bidirectional data transmission for interactive command and control
Media streaming
Duplicate and deliver the media stream to multiple recipients in real time
Unparalleled 24/7 support
Our team of in-house engineers are available around the clock

Ready to Get Started?

Try it Free

Questions on setup? Talk to our experts