USE CASE
Build loyalty that lasts
Turn one-time guests into lifelong members. Leverage AI assistants to power personalized outreach, 24/7 support, and real-time loyalty engagement across channels.
Smarter member experiences without the wait
From flight miles to hotel perks, loyalty programs require speed and personalization. Telnyx AI assistants deliver dynamic, real-time conversations that help members check balances, redeem rewards, and stay engaged without waiting on hold or navigating frustrating interfaces.
FEATURES
Built for smarter loyalty at scale
Always available member support
Provide 24/7 AI-powered availability, helping members check status, update profiles, and redeem points anywhere, anytime.
Proactive engagement
Automatically notify members of expiring points, new offers, or status upgrades with intelligent, personalized outreach triggered by program activity.
Simplified reward redemption
Let members redeem flights, hotel nights, upgrades, and more through natural language prompts.
Multilingual coverage
Serve global members in their preferred language with AI assistants that understand and respond natively across hundreds of languages and dialects.
Seamless CRM integration
Connect directly to loyalty databases and customer profiles to deliver real-time, personalized support without duplicate data entry or delays.
Scalable, secure infrastructure
Handle thousands of conversations simultaneously with enterprise-grade reliability, low latency, and full data privacy.
How It Works
How to build AI-powered loyalty program management
- 1
Configure your AI assistant
Sign up for an account in the Mission Control Portal and navigate to the AI Assistant section. Name your assistant and select from any of the integrated, top-tier AI models to power natural conversations across voice or messaging.
- 2
Define program actions
Assign behaviors that handle common tasks like checking status, redeeming rewards, or updating profiles with natural language.
- 3
Connect your loyalty data
Integrate your existing loyalty program or CRM to enable dynamic responses and personalized offers based on member activity.
- 4
Connect, deploy, and monitor
Assign a Telnyx number and launch your assistant. Monitor performance, refine behavior, and scale confidently.
PRODUCTS
Cutting-edge voice features, all via API.
RESOURCES
Start building
Take a look at our helpful tools to get started
Drive loyalty with real-time engagement
Keep members active and informed with AI-powered voice or messaging updates that power personalized offers, status alerts, and reward reminders.
How to build an AI-powered assistant
Design, test, and launch voice assistants in one place. Customize behavior, voice, and tools in four quick steps for real-time conversations.
Real-time AI translation
Break down language barriers with Telnyx. Translate speech and text in real time using powerful AI models, enabling effortless multilingual communication.
Ready to build something incredible?