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Microsoft Teams Phone

Experience high-quality, cost-effective PSTN calling on Microsoft Teams with a leading global VoIP provider.

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Explore Direct Routing and Operator Connect

Microsoft teams calling
SETUP OPTIONS

Find the best integration for your business

Enable Teams Phone for end users on Telnyx's private global network via:

  • Operator Connect is ideal for mid-sized organizations that value fast setup and reliable support. PSTN calling with Operator Connect is a fully-managed, plug and play solution that can be deployed quickly through the Microsoft Teams admin portal.

  • Direct Routing is best suited for enterprises with more complex telephony needs, like multi-location setups or unique call flows. It provides more flexibility and control over the telephony infrastructure, allowing customization and integration with existing systems.

BENEFITS

Global coverage

Telnyx supports Operator Connect in over 60 countries, more than almost any other certified provider, enabling global PSTN calling on Microsoft Teams.

60+

countries where Telnyx supports Operator Connect

Easy deployment

We’ve built a completely self-service Operator Connect set-up. Just choose a bundle in the Telnyx portal, and you can manage your numbers and calls in the MS Teams admin portal.

Fast

setup & provisioning

Always-on support

Many providers put expert support behind a paywall, not at Telnyx. Our support is available around the clock for every customer—so your questions never have to wait until Monday.

24/7

award-winning support

Interested in learning more about Operator Connect?

Operator Connect via Telnyx connects you to a global, HD voice and telephony network trusted by thousands of organisations - from Fortune 500 brands to challenger SMBs. Fill out the below form for personalised assistance.

Interested in Operator Connect?

BENEFITS OF DIRECT ROUTING

Certified Session Border Controller

Direct Routing includes a certified SBC as part of the setup, ensuring secure and reliable voice traffic between Microsoft Teams and your telephony provider.

SBC

setup included

Cost-effective calling

Reduce costs by using your own telephony providers and existing infrastructure for more competitive pricing compared to bundled solutions.

30%

savings over MS Teams calling plans

Connect globally

Direct Routing enables businesses to connect to the PSTN through Teams in 140+ countries, over 100 more than Teams Calling Plans. anywhere we have local numbers.

140+

countries supported

PRICING

Cost-effective calling

Save up to 30% on PSTN calling over Teams Calling Plans with Telnyx.

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RESOURCES
  • Icon Resources Article

    Direct Routing vs. Operator Connect

    Explore the differences between two bring-your-own-carrier (BYOC) methods of connecting to the Microsoft Teams platform.

    Read article
  • Icon Resources Docs

    Set up Microsoft Teams Direct Routing

    In this user guide, we show Telnyx customers how to use Telnyx as a PSTN provider for Microsoft Teams Direct Routing.

    Set up Direct Routing
  • Icon Resources Article

    Benefits of Direct Routing for Microsoft Teams

    Microsoft Teams allowed workers to collaborate from home. Now you can improve the experience with Direct Routing.

    Read article

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FAQ

If you are unable to use a Basic or Standard Bundle, you can instead pay the Local Number fee plus applicable PAYG rates. In the US & Canada, a monthly emergency services surcharge applies, which you can find on the appropriate SIP Rates page under "Emergency calling."

If you are unable to use a Basic or Standard Bundle, you can instead pay the Local Number fee plus applicable PAYG rates. In the US & Canada, a monthly emergency services surcharge applies, which you can find on the appropriate SIP Rates page under "Emergency calling."