Microsoft Teams Phone

Experience high-quality, cost-effective PSTN calling on Microsoft Teams with a leading global VoIP provider.

Microsoft teams calling
SETUP OPTIONS

Find the best integration for your business

Enable Teams Phone for end users on Telnyx's private global network via:

  1. Operator Connect is ideal for mid-sized organizations that value fast setup and reliable support. PSTN calling with Operator Connect is a fully-managed, plug and play solution that can be deployed quickly through the Microsoft Teams admin portal.

  2. Direct Routing is best suited for enterprises with more complex telephony needs, like multi-location setups or unique call flows. It provides more flexibility and control over the telephony infrastructure, allowing customization and integration with existing systems.

BENEFITS

Global coverage

Telnyx supports Operator Connect in over 65 countries, more than almost any other certified provider, enabling global PSTN calling on Microsoft Teams.

65+

countries where Telnyx supports Operator Connect

Easy deployment

We’ve built a completely self-service Operator Connect set-up. Just choose a bundle in the Telnyx portal, and you can manage your numbers and calls in the MS Teams admin portal.

Fast

setup & provisioning

Always-on support

Many providers put expert support behind a paywall, not at Telnyx. Our support is available around the clock for every customer—so your questions never have to wait until Monday.

24/7

award-winning support

Interested in learning more about Operator Connect?

Operator Connect via Telnyx connects you to a global, HD voice and telephony network trusted by thousands of organisations - from Fortune 500 brands to challenger SMBs. Fill out the below form for personalised assistance.

Interested in Operator Connect?

BENEFITS OF DIRECT ROUTING

Certified Session Border Controller

Direct Routing includes a certified SBC as part of the setup, ensuring secure and reliable voice traffic between Microsoft Teams and your telephony provider.

SBC

setup included

Cost-effective calling

Reduce costs by using your own telephony providers and existing infrastructure for more competitive pricing compared to bundled solutions.

30%

savings over MS Teams calling plans

Connect globally

Direct Routing enables businesses to connect to the PSTN through Teams in 140+ countries, over 100 more than Teams Calling Plans. anywhere we have local numbers.

140+

countries supported

PRICING

Cost-effective calling

Save up to 30% on PSTN calling over Teams Calling Plans with Telnyx.

RESOURCES
  • Icon Resources Article

    Direct Routing vs. Operator Connect

    Explore the differences between two bring-your-own-carrier (BYOC) methods of connecting to the Microsoft Teams platform.

  • Icon Resources Docs

    Set up Microsoft Teams Direct Routing

    In this user guide, we show Telnyx customers how to use Telnyx as a PSTN provider for Microsoft Teams Direct Routing.

  • Icon Resources Article

    Benefits of Direct Routing for Microsoft Teams

    Microsoft Teams allowed workers to collaborate from home. Now you can improve the experience with Direct Routing.

Ready to start talking?

FAQ

If you are unable to use a Basic or Standard Bundle, you can instead pay the Local Number fee plus applicable PAYG rates. In the US & Canada, a monthly emergency services surcharge applies, which you can find on the appropriate SIP Rates page under "Emergency calling."

If you are unable to use a Basic or Standard Bundle, you can instead pay the Local Number fee plus applicable PAYG rates. In the US & Canada, a monthly emergency services surcharge applies, which you can find on the appropriate SIP Rates page under "Emergency calling."

Resources, Docs, Support

Enterprise Integrations Ms Teams hub

  • Article icon

    Telnyx & Microsoft Teams | Telnyx

    This guide shows you how to connect your Telnyx numbers to Microsoft Teams. Microsoft Teams is a web-based, open source GUI (graphical user interface) that controls Asterisk (PBX) open source communication servers.

  • Article icon

    Get Started with Telnyx SIP Trunking | Telnyx

    Telnyx's SIP Trunking Getting Started guide provides all the information you need to get started with SIP trunking. In this guide, you'll learn how to create a Telnyx account, configure your devices, and make calls with SIP trunking.

  • Article icon

    SIP Trunking Configuration Guides | Telnyx

    Telnyx's SIP trunking guide will help you configure your sip devices for use with our service.

  • Article icon

    SIP Quickstart | Telnyx

    Telnyx's Developer Portal is the best place to start if you're looking to create a voice application. In this quickstart, you'll learn how to create a new portal and configure your SIP trunking settings.

  • Article icon

    Account Setup | Telnyx

    Outlines the process of setting up a Telnyx account.

  • Article icon

    List all External Connections API | Telnyx

    This endpoint returns a list of your External Connections inside the 'data' attribute of the response. External Connections are used by Telnyx customers to seamless configure SIP trunking integrations with Telnyx Partners, through External Voice Integrations in Mission Control Portal.

  • Article icon

    Creates an External Connection API | Telnyx

    Creates a new External Connection based on the parameters sent in the request. The externalsipconnection and outbound voice profile id are required. Once created, you can assign phone numbers to your application using the /phone_numbers endpoint.

  • Article icon

    Retrieve an External Connection API | Telnyx

    Return the details of an existing External Connection inside the 'data' attribute of the response.

  • Article icon

    Update an External Connection API | Telnyx

    Updates settings of an existing External Connection based on the parameters of the request.

  • Article icon

    Refresh Operator Connect integration API | Telnyx

    This endpoint will make an asynchronous request to refresh the Operator Connect integration with Microsoft Teams for the current user. This will create new external connections on the user's account if needed, and/or report the integration results as log messages.

  • Article icon

    Why use Operator Connect for Microsoft Teams with Telnyx?

    Learn how Telnyx can help you streamline your Microsoft Teams experience via Operator Connect.

  • Article icon

    Microsoft Teams SMS Integration for Telnyx via TeamMate

    Telnyx partner TeamMate launches Microsoft Teams SMS integration, powered by Telnyx’s billion-scale Messaging API.

  • Article icon

    Microsoft Teams calling plans: Limitations and alternatives

    Learn about the limitations of Microsoft Teams calling plans and how Operator Connect offers a more flexible, cost-effective solution for businesses.

  • Article icon

    Direct Routing for Microsoft Teams Overview

    Direct Routing for Microsoft Teams allows users to leverage the Telnyx communications network to connect to the PSTN while using Teams.

  • Article icon

    The Benefits of Direct Routing with Telnyx

    Explore the benefits of unbundling your telephony and partnering with a Telnyx to provide your voice services for Microsoft Teams via Direct Routing.

  • Article icon

    Direct Routing vs. Operator Connect

    Explore the differences between two bring-your-own-carrier (BYOC) methods of connecting to the Microsoft Teams platform.

  • Article icon

    Why E911 matters for Microsoft Teams compliance

    E911 compliance is mandatory for Microsoft Teams. Learn how you can stay compliant even when bringing your own carrier to Teams through Operator Connect.

  • Article icon

    What is SBC (session border controller) for Microsoft Teams?

    Learn about SBCs (session border controllers), which are crucial for ensuring secure, high-quality PSTN calling for Microsoft Teams.

  • Article icon

    Integrated SBC for Microsoft Teams Direct Routing

    You can't have Direct Routing without an SBC, and with Telnyx it comes as standard.

  • Article icon

    Telnyx Blog | CPaas & UCaaS Resources

    Find data-driven research, comprehensive guides and all things SIP trunking, voice and SMS APIs, wireless and more.

  • Article icon

    The Better Twilio Alternative - Telnyx

    Switch to Telnyx for a better Twilio alternative. Benefit from our competitive pricing, private global network, and award-winning support.

  • Article icon

    The better Vonage Voice API alternative - Telnyx

    Switch to Telnyx for a better Vonage voice alternative. Benefit from our global coverage, excellent support, and flexible APIs.

  • Article icon

    Microsoft Teams | Telnyx Help Center

    Integrate MS Teams with Call2Teams & Telnyx. Address TLS & SIP warnings. Integrate now!

  • Article icon

    Configuring Telnyx with Microsoft Teams Direct Routing | Telnyx Help Center

    Unlock seamless integration: Set up Microsoft Teams Direct Routing with Telnyx. Dive in now!

  • Article icon

    MS Teams: Call2Teams & Telnyx | Telnyx Help Center

    Learn how to set up and configure Call2Teams and connect Microsoft Teams to a PBX/SIP trunk.

  • Article icon

    Microsoft Teams Emergency Call Routing | Telnyx Help Center

  • Article icon

    Operator Connect Guide - Microsoft Teams | Telnyx Help Center

    See how you can use Telnyx as your provider for Microsoft Teams with Operator Connect

  • Article icon

    Port your Microsoft MS Teams Numbers | Telnyx Help Center

    In this article you will learn how you can port your virtual phone numbers from Microsoft MS Teams

  • Article icon

    Enterprise UCaaS Platform - Telnyx

    Unlock the full potential of your business communication with Telnyx's Unified Communications as a Service (UCaaS). Get Started today.

  • Article icon

    Migrate To Telnyx From An Existing SIP-Enabled Platform

    Bring Your Own Carrier To Telnyx & save money while improving call quality, reporting, & scalability. Works with Twilio, Plivo, Vodia, Elastix, 3CX & More.