Branded Calling

Increase customer engagement with Branded Calling

Let your customers know it's you who's calling, before they answer the phone.
__Increase customer engagement with *Branded Calling*__ image

Restore trust in voice calling

  • 58.5 billion

    robocalls were made to American phone numbers in 2019.

  • 48%

    of all phone calls received by Americans go unanswered.

  • 3 of 4

    calls from unidentified numbers go unanswered.

Differentiate your business numbers from spam callers

Ensure your customers never miss an important call by having your business name appear on every single one.

  • increase pickup rates
  • include information on what the call is about
  • maximise workflow efficiency

Branded Calling gives you full control of your voice brand

When you incorporate your company’s familiar brand into the call screen, customers are more likely to pick up calls that would go unanswered.

  • use your company logos and colors
  • add multiple numbers to branded channel
  • improve customer relations
USE CASES

Deepen customer engagement with Branded Calling

A better experience is calling

  • Private Global Network

    Our cloud-agnostic approach means our customers rest easy knowing they are protected from network failure.

  • Unmatched Security

    Encryption options for signaling (TLS) and media (SRTP/ZRTP) ensure your communications are secure.

  • Unparalleled 24/7 Support

    Telnyx support is available 24/7 for every customer, so your questions never have to wait until Monday.

Branded Calling FAQs

Branded calling enables you to incorporate your company's brand into a call screen so your customers know it’s you who is calling.

Robocalls and fraudulent calls are on the rise across the world, especially in the United States. By branding calls made by your company, you can differentiate yourself from spam callers and give your customers peace of mind when answering the phone.

Verified calling ensures that when you call your customers, your legitimate business number will not be labelled as ‘Spam Likely’ on their phones. Branded calling adds your company’s name, logo and reason for calling to the call screen to improve business-customer communications.

Telnyx are currently looking for companies to be part of our beta launch of Branded Calling product. If you’re interested fill out the form or get in touch with our team.

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