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Branded Calling

Increase pick-up rates with Branded Calling

Let your customers know it's you who's calling, before they answer the phone.
__Increase pick-up rates with *Branded Calling*__

Restore trust in voice calling

  • 50.5 billion

    robocalls were made to American phone numbers in 2021.

  • 52%

    of all phone calls received by Americans go unanswered.

  • 3 of 4

    calls from unidentified numbers go unanswered.

Differentiate your business numbers from spam callers

Ensure your legitimate numbers are not labeled as spam or scam by any major US carrier so your customers never block your business numbers.

Branded Calling allows you to show your business name and location on outbound calls, so the callee can be confident it’s you when they answer the phone.

Take control of your Voice experience with Branded Calling

Extend the your brand and reputation to voice, by using your name and location to:

  • increase pick-up rates
  • maximise workflow efficiency
  • improve customer relationships.
USE CASES

Deepen customer engagement with Branded Calling

  • Healthcare

    Never let your patients miss important appointment updates or reminders.
  • Logistics and e-commerce

    Streamline scheduling deliveries and pickups by increasing answer rates.
  • Insurance

    Give your customers the confidence it’s you their talking to when sharing personal information.
  • Customer service

    Successfully implement a call back system with confidence customers will pick up when you call.

A better experience is calling

  • Private Global Network

    Our cloud-agnostic approach means our customers rest easy knowing they are protected from network failure.

  • Unmatched Security

    Encryption options for signaling (TLS) and media (SRTP/ZRTP) ensure your communications are secure.

  • Unparalleled 24/7 Support

    Telnyx support is available 24/7 for every customer, so your questions never have to wait until Monday.

Branded Calling FAQs

Branded calling enables you to incorporate your company's brand into a call screen so your customers know it’s you who is calling.

Robocalls and fraudulent calls are on the rise across the world, especially in the United States. By branding calls made by your company, you can differentiate yourself from spam callers and give your customers peace of mind when answering the phone.

Verified calling ensures that when you call your customers, your legitimate business number will not be labelled as ‘Spam Likely’ on their phones. Branded calling adds your company’s name, logo and reason for calling to the call screen to improve business-customer communications.

Telnyx are currently looking for companies to be part of our beta launch of Branded Calling product. If you’re interested fill out the form or get in touch with our team.