Today we’re enhancing our queuing feature for TeXML by enabling users to add new calls to the queue as part of our Voice API.

Users can use the <Enqueue> command to add the call to an existing queue. The resulting calls will wait on hold until they are dequeued by another caller or removed from the queue via a REST request or the <Leave> verb.

If a queue does not already exist, a queue is created on-demand and can be modified using the [REST API](https://developers.telnyx.com/api/call-control/retrieve-call-queue). You can set up the new feature by [following the guide](https://developers.telnyx.com/docs/voice/programmable-voice/queueing-calls) on our developer site. 

If you have any questions about our Voice API or Telnyx, [reach out](https://telnyx.com/contact-us "Contact Us") to a member of our team of experts. 

Telnyx users now have enhanced functionality for Call Queuing in TeXML

Updates to TeXML Call Queuing Feature

Take advantage of enhanced Call Queuing for TeXML, today.

We’re enhancing our TeXML Call Queuing Feature

You asked, and we answered - today we are happy to announce the rollout of Voicemail Beta. 

In this early version of the feature you will be able to forward incoming calls to a voicemail box when a call is rejected or not picked up. You will then be able to consult deposited voicemail messages by dialing *98 from a voicemail enabled number and authenticating with an access PIN.

Customers will be able to enable voicemail features today through the [portal](https://portal.telnyx.com/ "Telnyx Portal") following these steps:

1. Go to ‘My Numbers’ in the ‘Numbers’ section
2. Select the number you wish to configure voicemail for and select ‘Advanced Options’
3. Enable voicemail under the ‘Voicemail’ tab.

We’d love your feedback and ideas on how we can build a better product that is more suited to your needs. To give your feedback, [reach out](https://telnyx.com/contact-us "Contact Us") to our sales team or submit feature requests in the portal following [these steps](https://support.telnyx.com/en/articles/4283783-feature-requests "Feature Requests").

If you need any assistance, you can contact a member of our support team at any time through the chat function in your Mission Control Portal. 


Experience Telnyx's new Voicemail Beta. Easily forward unanswered calls to voicemail, retrieve messages with an access PIN, and customize via the portal.

Voicemail Beta is here

We are excited to announce the Beta release of our new Voicemail feature.

Voicemail Beta Now Available | Telnyx Release Notes

Telnyx customers can now enjoy additional flexibility when it comes to delivery of faxes.

Our newest fax feature makes it possible to receive inbound faxes in the form of an email. Simply go to your [portal](https://portal.telnyx.com/#/app/fax/applications) and set the email address to which you want to receive faxes.

Please note that this functionality doesn't affect delivering faxes using webhooks.


Telnyx's new feature transforms faxing: directly receive faxes in your email. Configure in the portal and enjoy a streamlined communication process.

Receive inbound faxes in the form of an email

You can now receive inbound faxes in the form of an email.

Receive Faxes to Your Email Inbox

In order to improve visibility and communication regarding Port Orders, we are adding a new webhook for Port Ins that will notify Telnyx customers when new comments are added to Port Orders that are in progress. 

Telnyx customers that have webhooks enabled for port in notifications will now also receive notifications for any new comments added to the Port Order. This webhook will have `"event_type": "porting_order.new_comment"`. 

You can take a look at an example webhook, as well as steps to set up the webhook for port in events, in our [porting quickstart developer guide](https://developers.telnyx.com/docs/numbers/porting/quickstart).


Receive webhook notifications when new comments are added to your Port Order.

New Port Order Webhook

Port Order Comment Notification | Telnyx Release Notes

It's now easier than ever to analyze your usage of Telnyx products and find specific usage detail records, all from inside the Mission Control Portal, with [Detail Record Search](https://portal.telnyx.com/#/app/debugging/detail-records-search/). 

Building on the launch of our [Detail Record Search API](https://telnyx.com/release-notes/detail-record-search-api), Detail Record Search in the portal puts the power of advanced record search in an easy-to-use interface - no coding required. Detail Record Search is available for Message Detail Records (MDRs) and WhatsApp records starting today, with Conference Call records and more coming soon. Users can filter messaging and WhatsApp records by any property contained in a record - including Messaging Profile, Status (delivered, received, failed, etc.), Date, Destination Country, Cost, and more.

You can find these powerful new tools in the Debugging section of the Mission Control Portal - try out searching for messages with [Detail Record Search](https://portal.telnyx.com/#/app/debugging/detail-records-search/) today.


Easily analyze Telnyx product usage & find details in Mission Control Portal. Try Record Search now!

Search For Text & WhatsApp Messages Sent From Your Account - Detail Record Search

It's now easier than ever to analyze your usage of Telnyx products and find specific usage detail records, all from inside the Mission Control Portal, with Detail Record Search. 

Webhooks for Dominant Speaker Changes

Telnyx Wireless users can now find and troubleshoot connectivity issues more easily with insight into SIM activity directly from the Telnyx mobile core.

__Wireless Connectivity Logs__, available in the Mission Control Portal and the Telnyx API, provide deep insight into how your [SIM cards](https://telnyx.com/products/iot-sim-card) are registering on, and exchanging mobile data with, mobile network operators.

You can find [Wireless Connectivity Logs in the Mission Control Portal](https://portal.telnyx.com/#/app/wireless/sim-cards/) by opening the configuration settings for any of your SIM Cards. Connectivity Logs can also be retrieved using the [Telnyx API](https://developers.telnyx.com/api/wireless/get-sim-cards). For more information on how to use Connectivity Logs to troubleshoot issues, jump to our [knowledge base article](https://support.telnyx.com/en/articles/5666594-sim-connectivity-logs.


Telnyx Wireless users can now find and troubleshoot connectivity issues more easily with insight into SIM activity directly from the Telnyx mobile core.

SIM Card Connectivity Logs - View Detailed Connectivity Data

View Detailed Connectivity Logs for Wireless SIM Cards

Today, Telnyx is excited to launch Push Notifications for our WebRTC SDK. 

Most users are familiar with Push Notifications- they’re the clickable pop-up messages available across mobile and web applications. Push Notifications allow users to read messages from apps, without having to actually open the application.

Push Notifications come with a number of [inherent benefits](https://telnyx.com/resources/push-notifications-benefits "Push Notifications Benefits") for both developers and end-users. Firstly, they don’t require the application from which they come from to be open on a device to be received by the user. When a Push Notification is sent, the app can ‘wake up’, thereby preserving the battery of the device. They also enhance the security of communications and improve app efficiency by going directly to the given application for processing. 

Telnyx is offering Push Notifications to our users through the WebRTC SDK. You can implement push notifications into your communications apps by [following our latest guide](https://developers.telnyx.com/docs/voice/webrtc/push-notifications "Push Notifications Guides") for both iOS and Android on our Developer site. 

For more information about Push Notifications and our WebRTC offering, [contact a member](https://telnyx.com/contact-us "Contact Us") of our sales team today.


Telnyx's WebRTC SDK now supports Push Notifications. Details in this post.

We're adding push notifications to our WebRTC offering. 

Push Notifications allow users to read messages from apps, without having to actually open the application.

Telnyx launches Push Notifications on for WebRTC SDK

Telnyx customers can now control and monitor data usage on a per-SIM-card basis and on SIM groups.

The __Data__ section is available for __SIM Cards__ and __SIM Groups__ in the Mission Control Portal. These tools allow data limits to be set and data usage to be monitored for the current month, for individual SIM cards and SIM Groups, respectively. Users can specify limits or allow unlimited usage for SIMs or SIM Groups.

![SIM Data Limits](https://images.ctfassets.net/taysl255dolk/5CGlaxI4ySsmhXpt12ccmS/5560ebf979b9450059c7e36fdd9dae57/sim-data-limits.png)

An email notification will be sent when the usage for a SIM or SIM Group reaches 80% of the prescribed data limit in a given month. When the prescribed data limit is reached by a SIM or SIM Group, the SIM or SIM Group will be automatically disabled.

Get started with SIM Card Data Limits by [logging into your Mission Control Portal](https://portal.telnyx.com/#/app/wireless/sim-groups "Wireless - Telnyx Mission Control Portal").

Learn how to set limits and monitor data usage on Telnyx SIM cards.

SIM Card Data Limits - Telnyx Wireless

Telnyx customers can now control and monitor data usage on a per-SIM-card basis and on SIM groups.

Set Data Limits on Telnyx SIM Cards

At Telnyx we’re always looking for ways to improve our customer experience and make our network more stable and robust. 

As part of these efforts, you can now add allowed IP addresses to your [Mission Control Portal](https://portal.telnyx.com "Mission Control Portal") account. This prevents SIP signals and media IPs originating from your allowed IP addresses from being blocked as part of any actions we take to secure our network.

You can add your allowed IP addresses to your SIP connections in 4 quick steps:

1. Log into the Mission Control Portal and navigate to the __My Account__ section in the upper right-hand corner.
2. Scroll to the __Access Control IPs__ section and click __Add IP__.
3. Enter the IP Address and type you want to allow. 
4. Click __Create__.  

You can also leverage our API through our developer docs.

*NOTE: If you are completing this exercise as part of the DDoS mitigation process, the IP address type does not matter (signaling or media).*

And that’s it! If you have any questions about adding your allowed IP addresses please contact a member of our team using the chat function in the Mission Control Portal - they’re online 24/7/365.

You can now add allowed IP addresses to your Mission Control Portal account. 

Add your allowed IP addresses in Mission Control

Add your allowed IP addresses to your Mission Control Portal account. 

We are excited to announce that, as of today, Telnyx supports emergency calling with dynamic locations in the US and Canada. 

Before this we offered regular E911, which is non-dynamic emergency calling for numbers. This will continue to be an available option for non-US or Canada numbers.

RAY BAUM’s Act states that, by 2022, enterprises operating Multi-Line Telephone Services (MLTS) will be required to provide dispatchable location information at the time of all 911 calls. Telnyx’s Dynamic E911, also known as E911 with Dynamic Location Routing, can help get you there. Unlike traditional emergency calling where the emergency-enabled phone number is associated with a specific address, Dynamic E911 phone numbers are decoupled from addresses, and instead associated with an end user. In order to utilize Dynamic E911, Telnyx users must now define end users at onboarding. 

Accurate location information of the end user is sent at the time of a 911 call using PIDF-LO (Presence Information Data Format-Location Object). 

To test out the new API, head over to our Developer Guide. If you’d like to know more about our emergency calling capabilities, reach out to our [team of experts](https://telnyx.com/contact-us "Contact Us").

Dynamic e911 provides accurate location information at the time of a 911 call.

e911 with Dynamic Location Routing now available

Dynamic e911 provides accurate location information at the time of an emergency call using Dynamic Location Routing. 

Available Now: Dynamic e911

From today, Telnyx now supports premium answering machine detection (AMD) on our Voice API. This feature will increase the accuracy of voicemail detection, so your businesses can deliver the right messages, at the right time. 

Premium AMD uses advanced speech recognition technology and a machine learning process to achieve exceptional accuracy in determining whether a call has been connected to a live person or an answering machine. This feature can make more granular classifications of the call result by identifying, silence, an answering machine greeting, a human residence greeting, or a human business greeting, giving businesses a greater understanding of where their calls are ending up. 

When a call is answered, the premium AMD software runs real-time detection and sends a ‘call.machine.premium.detection.ended` webhook with one of the following results: 

- `human_residence`, 
- `human_business`, 
- `machine`, 
- `silence` or 
- `fax_detected`. 

If a beep is detected a `call.machine.premium.greeting.ended` webhook with the result of `beep_detected` is also sent. If a beep is detected before `call.machine.premium.detection.ended` only a `call.machine.premium.greeting.ended` webhook is sent. If a beep is detected after `call.machine.premium.detection.ended`, both webhooks will be sent.

Premium answering machine detection is now available with pricing listed [here](https://telnyx.com/pricing/call-control). Get started with answering machine detection by following the guide in our [developer docs](https://developers.telnyx.com/docs/voice/programmable-voice/answering-machine-detection). 

For more information about how premium AMD can help your business, check out our [product page](https://telnyx.com/products/voice-api) or [get in touch](https://telnyx.com/contact-us "Contact Us") with our team of experts.

Boost your call accuracy with Telnyx's premium Answering Machine Detection. Identify human greetings, machines, and silences for just $0.005/call leg.

Premium Answering Machine Detection from Telnyx

Make more accurate classifications with premium Answering Machine Detection from Telnyx

Telnyx releases premium Answering Machine Detection

Today, we’re excited to announce the beta release of Telnyx Video Rooms. 

Video Rooms allows customers to leverage our multi-cloud infrastructure to build customizable, scalable, programmable video applications. Video Rooms supports multiple different types of high-quality media including webcam video streams, screen-sharing, and audio to enable rich interactions between participants, no matter where they are in the world. This is all made possible by the Telnyx network -  a class-leading private, global backbone for your video, voice, and texting communications.

As this isn’t your typical out-of-the-box video solution, you can choose which features to build into your application. With Telnyx Video Rooms, you can have granular control over audio and video streams, screen sharing, dominant speaker detection, and more. 

You can start building your custom experience by [signing up](https://telnyx.com/sign-up "Sign Up") to the Mission Control Portal and following the guide over on our developer site. 

Video Rooms will be kept in beta while we’re working to build more functionality and stability into the product. As you work to build your ideal video experience, we’d love your feedback and ideas on how we can build a better product that is more suited to your needs. To give your feedback, [reach out](https://telnyx.com/contact-us "Contact Us") to our sales team.

If you’re looking for assistance within the portal or with our docs, you can contact a member of our support team at any time through the bottom right-hand corner of the screen.

We can’t wait to see what you build.


Video Rooms Beta (1).png

Build customizable, scalable, programmable video experiences with Telnyx Video Rooms.

Telnyx Video Rooms now in Beta

We’re opening our latest Video product to beta users

Release notes