Voice • Last Updated 10/30/2024

How to call Singapore | In-depth guide with examples

This guide provides helpful tips for calling Singapore from the U.S. Learn how to make calls to Singapore with confidence.

Emily Bowen

By Emily Bowen

Connecting with Singapore from the United States is essential for many reasons, encompassing business, personal, and cultural interactions.

As a global hub for technology, finance, and tourism, Singapore plays a major role in international business. Its vibrant festivals, diverse culinary landscape, and rich traditions further enhance its global appeal.

Understanding the nuances of engaging with Singapore when planning to establish communication channels ensures seamless and meaningful interactions.

Guide to calling Singapore

Calling Singapore from abroad requires understanding the correct dialing format and considering various factors like rates, connection reliability, and time differences.

1. Check the time in Singapore

Understanding the time difference is crucial when calling Singapore. Singapore operates on Singapore Standard Time (SGT), which is UTC+8. Depending on your location in the U.S., Singapore is usually 12 to 15 hours ahead. Always verify the local time in Singapore to ensure your call is convenient for the recipient.

2. Dial the exit code

For international calls from the U.S., start by dialing the exit code 011.

3. Enter Singapore's country code

Next, enter Singapore's country code, which is +65.

4. Dial the area code and local number

After dialing 011 and 65, you need to enter the specific area code and local number.

For a landline

Singapore's landline numbers typically don't have an area code. You will dial the 8-digit local number directly after the country code. For example, to call a landline number 12345678, you would dial 011-65-12345678.

For a mobile phone

Similarly, mobile numbers in Singapore are 8 digits long. Dial the mobile number directly after the country code. For instance, to call a mobile number 91234567, the sequence would be 011-65-91234567.

Tips for a successful call

Before placing a call to Singapore, ensure a strong internet connection to prevent disruptions. Have a backup plan for technical issues, such as knowing whether to call back or wait for the other party to reconnect.

You’ll want to understand and respect Singaporean business culture to create effective communication. Singaporeans value punctuality, so be on time for your call. Greetings are generally formal; a common practice is to address your contact by their title and last name, such as “Mr. Tan” or “Ms. Lim.” If your contact has an academic or professional title like “Doctor” or “Professor,” be sure to use it.

Be aware of local holidays and events. Singapore celebrates various cultural and religious holidays, such as Chinese New Year and Hari Raya Puasa, which can affect business operations. Schedule your calls around these times to avoid disruptions.

English is widely spoken in Singapore and is the primary language of business, but knowing a few local greetings, like “Selamat pagi” (good morning in Malay), can help build rapport.

When addressing your counterparts, use professional titles and surnames until invited to use first names. Singaporeans often follow a more hierarchical structure in business, so showing respect through proper titles is essential.

Lastly, exercise patience and flexibility. The pace of decision-making in Singapore might differ from the U.S., so be prepared for a potentially slower process and allow ample time for responses.

Considerations for calling Singapore

When making calls to Singapore from the U.S., it's essential to be mindful of several factors that can influence the success of your communication. Here's a breakdown of key considerations:

Language and cultural nuances

Singapore boasts a rich linguistic landscape with four official languages: English, Mandarin, Malay, and Tamil. English is widely spoken in business settings, making it the preferred language for international communication.

Singaporean society places a high value on respect and formality. When addressing someone, use their title and family name until invited to use their first name. Common greetings include:

  • "Good morning/afternoon/evening" - A formal and respectful greeting for any time of day.
  • "Hello, [Title] [Family Name]" - A polite way to address someone initially.

During conversations, maintain a respectful and courteous tone. Avoid interrupting and be mindful of "saving face," which is a significant cultural concept in Singapore. It's best to be indirect when delivering criticism or negative feedback to avoid causing embarrassment or offense.

Time zones

Singapore is located in the Singapore Standard Time (SST) zone, which is UTC+8. This creates a significant time difference with the U.S., making it essential to plan calls carefully.

U.S. time zonesSingapore
Eastern (ET)12 hours ahead
Central (CT)13 hours ahead
Mountain (MT)14 hours ahead
Pacific (PT)15 hours ahead

For instance, if it's 9:00 AM ET in New York, it's 9:00 PM SST in Singapore. Consider this time difference when scheduling calls to ensure you reach your contact at a convenient time.

How much does it cost to call Singapore?

Call costs to Singapore depend on your service provider, call duration, and time of day. Consult your carrier for specific rates and international calling plans.

Carrier rates are a major factor, as different providers have varying pricing structures for international calls.

These rates might be influenced by your plan type, whether it's a basic pay-as-you-go rate or a dedicated international calling package.

Some carriers may offer reduced rates for calls to Singapore during off-peak hours or as part of a bundled plan with a certain amount of international minutes. To ensure cost-effective communication, it's essential to carefully examine your carrier's pricing structure and explore any available international calling options.

The duration of your call also plays a significant role in the total cost. Longer calls result in higher charges, making it important to manage call lengths, especially if you're on a per-minute billing plan.

The time of day can also impact call costs due to peak and off-peak pricing. Calls made during peak hours tend to be more expensive than those made during off-peak times, such as late evenings or weekends, based on your carrier's rate schedule.

By being aware of these factors and planning your calls accordingly, you can effectively manage communication expenses while maintaining seamless contact with individuals in Singapore.

Make affordable calls to Singapore with Telnyx

With these tips and recommendations, you're ready to call Singapore with confidence.

If you’re looking for more guidance on global calling, Telnyx’s team of experts can help you navigate the complexities of international communication.

Telnyx is a next-gen communications platform that offers a global private IP network, multi-cloud redundancy, and carrier-grade services.

Our elastic SIP trunking services make it easy to call nearly every country in the world. We also offer support and guidance to help you grow and scale your business.

With competitive pricing and a wide variety of local phone numbers in over 140 countries, Telnyx provides cost-effective calling solutions with unmatched expertise.

Contact our experts today to learn how we can help your business communicate effectively with contacts in Singapore and 140+ other countries.
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