Why local calling is a game changer for global business

Expanding your global presence with Telnyx

We recently added local calling services to 15 additional countries–Albania, Argentina, Bosnia And Herzegovina, Bulgaria, Chile, Costa Rica, Georgia, Israel, Japan, New Zealand, Panama, Peru, Serbia, Thailand and Singapore.

We now support local calling in 49 markets–underscoring our commitment to making it easier for businesses to scale globally by enabling real-time communications. With automated number porting, a deep local number inventory and management tools, it’s easier than ever to get started with Telnyx local calling.

What is Local Calling?

Local calling refers to making phone calls within a specific geographical area, often using a local phone number.

The importance of local calling for global businesses

Local calling plays an important role for businesses that offer services internationally. Aside from enabling cost-effective global communications, local numbers help establish trust and credibility with customers through familiar and recognizable area codes. Local calling also ensures adherence to local regulations and requirements, allowing businesses to maintain a legal presence in multiple markets.

Staying compliant as you scale

New regulations emerge on CLI management and outbound call routing frequently in an attempt to combat spam calls and CLI-spoofing. As a result, global National Regulatory Authorities (NRAs) have started to ban in-country CLIs originating outside of the country and third-party CLIs. In recent months, Singapore, Belgium, Germany, Hong Kong, and Ireland have enacted similar measures. Additional countries are currently adopting comparable restrictions to address the growing issue of spam and robo-calling worldwide.

With Telnyx’s local calling, you can avoid running into issues with your calls being blocked and ensure a smooth experience for you and your users.

Local calling with Telnyx

Through our private global network, deep local number inventories and direct connections to local carriers, Telnyx offers local calling in 49 markets worldwide–making us a true partner for your growth.

With over 15 points of presence (PoPs) worldwide and direct connections with local carriers Telnyx customers benefit from high-quality, low-latency local voice calling. These direct connections help reduce costs and improve call reliability, ensuring a robust customer experience, while also simplifying the process of obtaining and managing local phone numbers in multiple markets.

Purchase or port local numbers

Local Number Portability (LNP) means you can keep your existing phone numbers in a given market for a smooth migration and ensuring a good customer experience by keeping the numbers your customers are familiar with. If you’re starting from scratch in a new market Telnyx has you covered. We have local numbers in over 140 markets available to purchase in our self-service portal.

Set up your SIP connections

Whether your using Telnyx for inbound or outbound calling, getting started with SIP trunking has never been easier. Our intuitive portal makes it easy to assign numbers to connections. Configure outbound voice profiles to only call allowed destinations to protect against fraud on your accounts.

For more information on local calling with Telnyx reach out to a member of our team today!

FAQ

What is considered local calling? A voice call is considered local when the called number falls within your provider’s defined local calling area for your current location. If either party is outside that area, the call is treated as long distance for routing and billing.

What do you mean by a local call? A local call connects numbers served by the same or adjacent rate centers, often within one municipality or area code. On modern mobile and VoIP plans the price difference matters less, and short updates can be sent as rich MMS messaging when a call is unnecessary.

Why are local numbers calling me? Scammers often use neighbor spoofing so the caller ID looks like a local number and you are more likely to answer. Let unknown local numbers go to voicemail, and report persistent spoofing to your carrier or the appropriate telecom regulator.

Do you have to dial 1 for local calls? In overlay regions that require 10-digit dialing, some carriers also require 1 plus the area code even for local calls. In split areas or on certain VoIP systems, you may dial without the 1, so follow the dialing rules your provider publishes.

Are local calls free? It depends on your plan and jurisdiction, since many mobile plans include unlimited local and long distance while some landline plans still meter local minutes. Check your account terms for any per-minute charges, surcharges, or time-of-day rules that may apply.

How do I tell if a number is local to me? Compare the area code and rate center of the other number to those associated with your current location, because carriers use those to define local calling. If you choose to text instead, review this SMS vs. MMS breakdown to decide which format fits your message.

What are good alternatives to local calling for reaching nearby customers? For promotions or visual instructions, image-rich MMS marketing can raise engagement without tying up voice lines. For updates that require no images, standard SMS keeps messages lightweight and quick to deliver.