We’ve broken down the three ways that you can level up your capabilities to provide a better service for your customers.
By Edison Smith-Stubbs
As a Managed Service Provider, telephony services are likely a key component of the solutions you provide to your customers. We’ve broken down the three ways that you can level up your capabilities to provide a better service for your customers, better margin for yourselves, and pave the way for exponential growth.
From day one, MSPs can take advantage of significant telephony cost savings by switching to Telnyx. Here’s how: Unlike our competitors, Telnyx acts as a global carrier, owning our own infrastructure as well as direct relationships with local country carriers. That means that we can haul traffic ourselves globally through our owned backbone, and bypass the expensive 3rd party middleman.
Think about how packages are delivered around the world. While a lot of moving companies offer a global service, they’re really acting as brokers, putting your package through one or more separate companies in order to fill the gaps where they can’t deliver. In this scenario, Telnyx is DHL, delivering private, direct, global connectivity for our telephony services and only using trusted local relationships when absolutely necessary.
Not only does this result in cost savings, it also means that the quality of your connections will be faster and more secure since we own the process. Because we have invested heavily in our own infrastructure with reliability and resiliency as the foundation, our platform is inherently more reliable and in the unlikely event that something does go wrong, we can act swiftly and decisively (without any of the finger pointing that comes with a segmented supply chain). We keep the process simple, and the cost savings for you and your customers are significantly reduced as a result.
With our award-winning Mission Control portal, you can manage your telephony operations just like a carrier. It’s a sophisticated cloud communications platform that gives you the power to customize, simplify and scale your communications. From instantly provisioning voice connectivity to monitoring usage in real time via accessible dashboards, the world of telecommunications is your oyster.
“Through the Telnyx portal, we can add or remove phone numbers, add connections, update addresses, set our own credentials and add authentication parameters. With so much control over our SIP connections, we're empowered to provide a better level of service to our clients."Jeff Amoruso, CTO Data Voice Options
In addition, Telnyx provides world-class engineering support. We’re the industry leader when it comes to our customer reviews, rated 4.8/5 on the G2 CPaaS grid. With perfect control at your fingertips, and 24/7 support whenever you need it, you can virtually become a carrier yourself.
The Telnyx Network is hosted on cloud-agnostic infrastructure, providing built-in redundancy through our multi-cloud ecosystem. Each Point of Presence (PoP) is located in key metro areas, ensuring lowest latency connectivity for you and your customers.
Expanding your operations from Europe to the United States or APAC? We not only have the backbone to support you, we’re also well versed in the international industry compliance frameworks that you’ll have to adhere to. Acting as your partner as you grow, we can provide guidance, and a compliance ready platform to help you to simplify the complexities of a global telephony network offering.
Now that you've had a chance to learn how you can level up your Telco capabilities, then go ahead and sign up with code UKMSP2021. We’ll add £50 to your account to get you started.
Locked into an existing contract with one of our competitors but keen to swap, save, and improve your offering? Let’s chat. Fill out the form at the top of this page and one of our experts will be in touch within 24 hours. We may be able to work out a solution that enables you to move without having to pay any extra on your end. That way, the savings can start straight away!
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