Conversational Ai • Last Updated 2/26/2024

The world’s first cloud voice analytics [case study]

We get excited about the potential of the Telnyx platform because we’re expanding the potential of what communications can do.

By Josh Whitaker

Voice analytics eBook graphic

Voice analytics is a burgeoning AI-powered field mining the wealth of information that a person’s voice reveals about their intentions and their conversations. That analysis can help identify known customers for more personalized service, stop fraud calls and reveal insights about caller mood and sentiment.

Cloud voice analytics case study

Telnyx takes this technology to the next level.

For example, by leveraging the Telnyx platform and our bespoke internet communications infrastructure, a leading voice analytics company was able to build the world’s first real-time voice analysis delivered from the cloud.

Download our case study to learn more.

You’ll learn how Telnyx can:

  • Deliver true SaaS functionality for voice applications tied to call systems:
  • Make service delivery more flexible and more resilient.
  • Increase profit potential with automated scaling and a global addressable market.
  • Shorten implementation time and speed up sales cycles.
  • Make maintenance easier and customers happier.
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