Use Cases

Contact Center

Automate and optimize call flows to better manage customer conversations.
  • Save on hardware
    Eliminate expensive phones and PBX systems. Call directly from your web application
  • Flexible & scalable
    Add agents, contact centers, messaging capabilities and phone numbers with ease.
  • Everything in one place
    Integrate voice into your existing application so your agents always have context.

HOW IT WORKS

Connect with customers

Acquire Phone Numbers

Get Telnyx phone numbers from the Mission Control Portal or Numbers API. You can choose from long code, short code, toll-free or international numbers that are instantly provisioned to you.

Build a Cloud IVR

Build, deploy and iterate on a cloud IVR with ease. Provide quick access to information like account status, bill payments and other common requests for effortless self-service.

Receive and Analyze Calls

Customer and agent calls appear in your application, so agents have full context when speaking with customers. Use features like call recording and inbound call whispers to assist with agent coaching and enhance customer conversation.
Try it Free

Questions on setup? Talk to our experts

Everything you need to build and integrate voice services with Telnyx

  • Quickstart guides
  • Easy-to-follow tutorials
  • SDKs in your preferred language
  • API reference docs

    Explore the Docs

Choose Telnyx for our global, scalable voice API.

  • Call Quality Assurance
    Our purpose-built global IP network means greater reliability and security with lower latency.
  • Deep Number Inventory
    We give you infinite choice and flexibility with phone numbers in over 60 countries.
  • Transparent Pricing
    We offer competitive pricing where you only pay for what you use.
  • Media Streaming
    Duplicate and deliver the media stream to multiple recipients in real time.
  • Unparalleled 24/7 Support
    Our team of in-house engineers is available around the clock.

Ready to Get Started?

Try it Free

Questions on setup? Talk to our experts

By using the site, you agree to our use of cookies. Accept and close Find out more here.