Built for AI-first contact centers
Voice AI that sounds human
STT and TTS models run on GPUs co-located with our telephony PoPs. Audio stays on-network from SIP to inference and back, delivering sub-200ms round-trip, 100+ languages, and none of the latency that makes callers hang up.
HD SIP for clear comms
SIP is a first-class citizen on Telnyx. Direct interconnects to major carriers, a private IP backbone, and no routing through third-party gateways. Voice quality that doesn't degrade under load.
AI and humans in the same call flow
AI handles intake and triage. Humans handle escalation. The handoff carries full context and the caller never notices the switch. Add Voice AI incrementally, not as a hard dependency.
100+Languages supported
140+ Countries supported
10+Million calls per day
What’s under the hood?
Platform Capabilities
In-Region Compute
Inference, STT, and TTS models run on GPUs in the same facilities as call termination. Data stays local, latency stays low, compliance stays simple.
Fast Porting & Provisioning
Port existing numbers in hours, not weeks. Provision new numbers and SIP trunks programmatically. Go live on your timeline.
Multi-Provider Model Routing
Swap STT, TTS, and LLM providers without re-architecting. Align performance, cost, and accuracy with your roadmap.
End-to-End Voice Observability
Monitor jitter, packet loss, and PDD. Isolate issues by carrier, region, endpoint, or AI layer. One vendor accountable.
Secure Data Storage
Store recordings, transcripts, and prompts on Telnyx. Simplify compliance and power downstream QA, coaching, and analytics.
Carrier Identity & Compliance
A-level STIR/SHAKEN as an originating carrier. Call authenticity, not just call delivery.
In-Region Compute
Inference, STT, and TTS models run on GPUs in the same facilities as call termination. Data stays local, latency stays low, compliance stays simple.
Fast Porting & Provisioning
Port existing numbers in hours, not weeks. Provision new numbers and SIP trunks programmatically. Go live on your timeline.
Multi-Provider Model Routing
Swap STT, TTS, and LLM providers without re-architecting. Align performance, cost, and accuracy with your roadmap.
End-to-End Voice Observability
Monitor jitter, packet loss, and PDD. Isolate issues by carrier, region, endpoint, or AI layer. One vendor accountable.
Secure Data Storage
Store recordings, transcripts, and prompts on Telnyx. Simplify compliance and power downstream QA, coaching, and analytics.
Carrier Identity & Compliance
A-level STIR/SHAKEN as an originating carrier. Call authenticity, not just call delivery.
PRODUCTS
The products that power AI contact centers
STT, TTS, SIP trunking, and Voice API on one private network. Same API key, same infrastructure, same bill.
Security
End-to-end encryption
Built with enterprise-grade security in minds, Telnyx meets the highest industry standards so you can confidently protect customer data and maintain regulatory compliance
