Create an SMS CRM via the Telnyx Messaging API
Build your own SMS CRM with our easy-to-use API
Connect your CRM to SMS via our messaging API.
Set up a Telnyx account, purchase required phone numbers and complete any required registrations by working in our self-service Mission Control portal. Work closely with our acclaimed expert support team to iron out any issues. Build out an SMS service for your CRM test SMS sales sends or even make an SMS bot to engage sales leads.
Inbuilt logic and expert support to ensure your SMS CRM sends are compliant and get delivered
From simple things like removing anyone on your contact list who replied “STOP” to more complex concerns such as ensuring you complete appropriate phone number registrations - Messaging API and expert team are dedicated to ensuring your CRM SMS sends work correctly.
SMS CRM via an easy API
- Learn more about Telnyx Messaging API
Create a CRM with SMS capability using our Messaging API
Telnyx's all-in-one Messaging API is used for SMS CRM integration by a number of companies. Send SMS from a variety of number types to CRM leads and sales contacts. Supplement your CRM with SMS capability using our API in a matter of hours. - Learn more about global numbers
Get global phone numbers for 2-way SMS
Send and receive CRM SMS globally, from numbers in the USA and several other countries. - Learn about Toll Free numbers at Telnyx
Integrate CRM with SMS using your toll-free number
Telnyx supports toll-free numbers, so your sales team can send SMS to customers right out of your CRM using the same number you use for inbound calls. Learn more about Toll-free numbers whit Telnyx.
Questions on setup? Talk to our experts
- Explore Docs
Messaging API Documentation for SMS CRM
Telnyx’s Messaging API supports SMS messages and MMS from 10DLC, toll free numbers, mobile and more. If you want to learn how to build SMS into your CRM application or even build an SMS chat bot, this is the place. - eBook: how to build a Contact Center Platform with Telnyx
Telnyx for Contact Center
Looking to build not just SMS for CRM but an entire contact center experience? Check out what else you can bake into your customer experience using Telnyx. From SMS to calling, IVR and more.
Ready to Get Started?
Questions on setup? Talk to our experts
Frequently Asked Questions about SMS CRM
Yes! We do not charge for incoming messages.
If you want to automate a CRM SMS, you can have your application / service connect to our API as part of its logic.
Yes! Either by using a CRM that has SMS capability or building your own.
By purchasing a messaging-enabled phone number and then following our SMS / MMS setup guide.
You can connect your automated support / sales agents to Telnyx's Messaging API as you would any other application! We'll take care of the messaging part including opt-in / opt-out, delivery receipts where applicable, and more.