Lightspeed builds global, reliable, unified communications with Telnyx.
drop in call failures
Lightspeed powers independent retail and restaurant businesses all over the world with industry-leading payments and point-of-sale solutions in the cloud. When it came time for them to scale their communications infrastructure globally, they turned to Telnyx.
COMPANYLightspeed’s mission is to bring cities and communities to life by providing businesses with point-of-sale and payments solutions that run in the cloud.
Global scale without a hitchServing customers in over 74,000 locations, Lightspeed sought a carrier with a modern, global infrastructure. The Telnyx network, with points of presence across the globe interconnected by a private fiber backbone, allows Lightspeed to connect with all of their customers and business contacts across their 14 office locations, through a single unified communications platform.
By choosing Elastic SIP Trunking, Lightspeed gained the flexibility to scale call volumes up or down in just a few clicks. In addition to controlling capacity, virtually every aspect of Lightspeed’s global communications is configured through one pane of glass with the Mission Control Portal.
Call failures are a thing of the pastWhen Lightspeed switched to Telnyx from a stack of other outbound carriers, their reported call failures dropped by a whopping 99.9%. This has transformed the efficiency of their contact center, and saved invaluable time for their IT telecommunications department, who no longer have to troubleshoot a considerable number of call failures every month.
Because Telnyx has deep relationships and regulatory experience in markets all over the world, we can guarantee market-leading international call connection at an unbeatable price.