Bicom Systems & Telnyx: facilitating global calling

Global telecommunications networks are phasing out physical legacy infrastructure in favor of IP-based communications. But for some businesses, the new technology and compliance practices that come with transitioning to Voice over Internet Protocol (VoIP) systems can be intimidatingly complex.

Why is now the time to move your communications to VoIP?

The cost of maintaining physical infrastructure coupled with the notoriously inflexible nature of copper wire telephone lines has caused many countries to rethink their dependence on the Public Switched Telephone Network (PSTN). While this shift toward internet-based calling began in the 1990’s, it has steadily gained momentum since the emergence and broad global adoption of smartphones. Now, countries worldwide are decommissioning their physical telephony infrastructure, such as Australia and the United Kingdom who have committed to decommissioning their PSTN networks altogether by 2025.

As most of the western world begins to minimize investment in the PSTN, it is more important than ever to start thinking about making the switch to VoIP for your voice communications.

Benefits explained: Numbers and SIP Trunking

VoIP offers flexible calling plans, access to local numbers in geographies all across the world and additional number features–all at a cheaper cost than maintaining legacy systems associated with fixed-line communications.

• International VoIP carriers can help expand your global reach, with access to international numbers and global voice service on-demand–so you can respond to customers whenever, wherever they are.
• There is no need for concern about feature parity between on-premise and VoIP-based solutions. PSTN Replacement describes a feature set of VoIP telephony services in a specific country or area. In countries where PSTN replacement is available, numbers will have inbound and outbound local calling; geographic, toll-free, and national number resources; emergency service-enabled numbers; guaranteed Calling Line Identity (CLI) passthrough; dual-tone multi-frequency (DTMF) signaling; and number portability. PSTN replacement essentially ensures you don’t have to compromise on any of your on-premise number features as you move off the PSTN.

Switch and save

VoIP has many benefits for the end-user, but it also has a number of unique selling points for resellers. Whether you are a large company or a small business, the same benefit applies: cost savings. On-premise PBX (private branch exchange) has its prospects, but for most use cases, cloud PBX is the way to go.

It may be a surprise that moving away from the PSTN and expanding globally can be done in a cost-effective manner. How? There are two main reasons:

1. The equipment needed to support fixed-line communications is often costly to set up and maintain. With IP-based systems, no hardware is required other than a computer and an internet connection, allowing you to scale trunks up and down as you need at little-to-no cost.

2. In addition, communications providers that offer international service enable you to buy numbers and minutes without the hassle of managing multiple vendor relationships and contracts for each new country or region–saving valuable time and money.

Interested in learning more?

Access markets all across the world with Bicom Systems and Telnyx. Through our partnership, we make it easier for businesses to scale their communications globally with a suite of self-service tooling for number search and provisioning, SIP Trunk creation and management, debugging and QoS reporting. Telnyx offers Bicom Systems customers PSTN Replacement in over 30 countries, including key markets such as the U.S., Australia, the U.K. and the Netherlands.

To learn more about Bicom Systems and Telnyx and how we can help you expand your global offering, check out our webinar below –the first in our new series, “Expanding global connectivity.”