In their 2021 IDC MarketScape: Worldwide CPaaS 2021 Vendor Assessment, IDC reviewed companies in the CPaaS space and named Telnyx a Major Player for the first time. In the report, Telnyx is recognized for its global footprint, reliable API, and stellar customer support.
IDC’s advice for technology buyers lists carrier-grade network infrastructure — interconnections with tier 1 operators and at least 99.99% network guarantees — as an attribute of an ideal CPaaS provider.
The report highlighted the Telnyx global IP backbone and licensed carrier status in 20+ international markets with tier 1 partnership access to 130 additional countries, and 99.999% uptime guarantee. These features allow Telnyx to help organizations to connect with customers all over the world.
IDC also reported that Telnyx “makes up for the lack of size with a good reputation and a solid IP platform with direct connections that do not require dependence on multiple regional companies.”
Telnyx should be considered by companies requiring “a reliable API platform available in major metro markets around the world.” Additionally, our best-in-class, free, round the clock support is also noted as a major reason to consider Telnyx as the perfect partner for your CPaaS needs.
On top of providing best-in-class customer support, Telnyx has always kept developers top of mind, and we are proud to see this recognized by IDC. Telnyx CEO David Casem says “we’re honored and delighted to be recognized by an industry expert such as IDC. We have worked hard and prided ourselves on building a reliable, global network so it’s great to see our hard work is paying off.”
Get the IDC MarketScape: Worldwide Communications Platform as a Service 2021 Vendor Assessment to learn more about trends in the CPaaS market and why Telnyx was recognized as a Major Player.
About IDC & IDC MarketScape
With more than 1,100 analysts worldwide, International Data Corporation (IDC) provides analysis and insights that help businesses and IT professionals make fact-based decisions about their technologies.
The IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
Telnyx is a next-gen communications platform and partner that provides carrier-grade services on a global, private IP network. By unlocking the power of intelligent connectivity, Telnyx is laying the foundation for a future of endless innovation and interconnected technology, where communication flows seamlessly between people, devices and applications across the globe. Our APIs are built for developers, by developers. So you can build high-quality voice and messaging capabilities into your existing apps with ease, from setting up phone numbers to managing call flow and more. Simple setup with high reliability — this is communications done right. Every Telnyx customer has access to 24/7 in-house engineering support to help them quickly get started launching and embedding next-gen communications. Telnyx continues to offer complimentary enterprise services like configuration management, enterprise security and fraud detection.
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