Use Cases

Appointment Reminders

Send automated confirmation messages to remind customers of upcoming appointments, reducing no-shows.

  • Get noticed

    98% of text messages are opened and 90% are read within 3 minutes.
  • Streamline processes

    Use two-way voice and SMS prompts to enable customers to confirm or reschedule.
  • Maximize utilization

    Reduce missed appointments and fill your calendar when there are cancellations.


Trigger timely reminders

Build logic into your application

Set up triggers in your application to send appointment reminders at specific times (e.g., 24 hours before an appointment).

Your app tells Telnyx to send a reminder

Based on your logic, Telnyx will trigger an SMS or voice notification to your customer.

Capture customer responses

Customers can confirm the appointment or reschedule by replying to the SMS, clicking a link, replying verbally on the call, or inputting digits. You can process this information and schedule callbacks as needed.

Questions on setup? Talk to our experts

Everything you need to set up automated appointment reminders with Telnyx

  • Quickstart guides
  • Easy-to-follow tutorials
  • Python, Ruby, PHP and Node SDKs
  • API reference docs

Explore the Docs

Choose Telnyx for messages that send first time, every time.

  • High Deliverability
    Telnyx is an enterprise-grade carrier network with a private backbone.
  • Deep Number Inventory
    We give you infinite choice and flexibility with phone numbers in over 60 countries.
  • Global Reach
    Extend your global footprint. Reach any SMS-enabled number in the world.
  • Unparalleled 24/7 Support
    Our team of in-house engineers is available around the clock.
  • Fair and Transparent Pricing
    We offer pay-as-you-go pricing with automatic volume and commitment discounts.

Ready to Get Started?

Questions on setup? Talk to our experts