SHORT CODE SMS

Send and receive high-volume texts via short code.

Reach users at scale with short, recognizable numbers.
Questions on setup? Ask our experts

High volume, high-performance.

Send and receive SMS with unmatched throughput and deliverability.
Stress-free setup
Lease a short code or migrate an existing one. Telnyx will manage your 8-12 week carrier approval process from end-to-end to ensure a smooth, streamlined experience.
100 texts per second
Rest easy knowing your messages are being delivered at scale, without being blocked or filtered. Throughput starts at 100 messages per second.
Memorable numbers
Use short, easy-to-remember numbers for a customer-friendly experience. Or, reserve the exclusive use of a unique number or phrase for instant brand recognition.

Short codes made simple.

Short codes can be tricky to set up—our experts will guide you through each step, ensuring your launch goes smoothly.
#1
Understanding your needs.
Help with determining the type of short code that’s best for your use case.
#2
Kick-starting the process.
Guiding you through the campaign application submission.
#3
Navigating the complex.
Streamlining communications with the National Short Code Administration.
#4
Keeping you informed.
You'll always be kept up-to-date on status throughout the 8-12 week campaign approval process.
#5
No unnecessary delays.
Making sure all the correct paperwork is filed with carriers, so there are no glitches to delay your go-live.

What can you do with a short code?

Quite a lot, actually.
  • Notifications

    Trigger timely SMS alerts for emergencies, customer accounts and more.

  • Two-Factor Authentication

    Use short code SMS to verify account credentials and keep data safe.

  • Appointment Reminders

    Automatically remind customers about upcoming appointments.

  • Customer Support

    Make it easier to reach you for fast resolutions and happy customers.

Messaging that delivers.

Enterprise-grade reliability, security and compliance at global scale.
  • Reach anyone, anywhere

    Get a message to anyone, anywhere in the world. Choose from local and toll-free numbers, short code, alphanumeric sender ID, or even use your existing voice numbers.

  • Worry-free compliance

    Telnyx is a licensed carrier in 25+ countries, and we can confidently say we’re fully compliant in everything we do. So, your communications are in safe hands.

  • Support you can count on

    Our best-in-class 24/7 NOC support is available by phone and email for every single customer with no spend requirements, so your issues never need to wait until Monday.

  • No-middleman pricing

    Telnyx maintains complete control over our network and phone numbers, so we’re able to cut out the middlemen our competitors depend on—avoiding costly markups.

Ready to get started?

Try it Free

Questions on setup? Talk to our experts

Frequently Asked Questions

How do I get started using short code SMS?

You can request a short code by creating a free Telnyx account, then completing the simple short code request form. Or, if you have questions about short code SMS - get in touch with our team of experts and we’ll help you get the answers you need.

How much do short codes cost?

In the US, short codes can be leased for 3, 6 or 12 month terms. Dedicated short codes cost $1,000 per month, and vanity short codes cost $2,000 per month. You can see detailed pricing for short code SMS here.

What types of businesses use short codes?

Short code SMS allows businesses to send high volume, high throughput communications. Some examples include:

  • Marketing campaigns: targeted promotional messages sent to a users phone in real-time.
  • Appointment reminders: simple text reminders for healthcare or hospitality providers.
  • Notifications and alerts: time-sensitive service or shipping notifications or critical alerts.

These types of use cases have applications across many industries, like healthcare, transportation and logistics, retail, hospitality, and financial services.

What’s the process for setting up a short code?

Customers can request a short code by completing the request form in our portal or getting in touch with the sales team. Your campaign application will need to be submitted, then approved and certified by the major carriers. We’ll guide you through this process from start to finish.

Can I get a vanity short code through Telnyx?

Yes, you can get a vanity short code through Telnyx. To get started, simply complete this request form in the Telnyx portal, and our team of experts will start the process for you.

What is a short code?

Short codes (common short codes or CSC) are 5 or 6 digit phone numbers that customers can lease from the Common Short Code Administration. They’re commonly used for high volume, high throughput communications like marketing campaigns, password resets, alerts and notifications.

What are the different types of short codes?

There are two types of short codes available, random and vanity: Random short codes: are distributed arbitrarily as numbers become available. Vanity short codes: are selected specifically by a business that wants a more memorable or relevant number i.e. TELNYX. They’re subject to availability.

What are the benefits of using short code SMS?

Short code SMS is the highest throughput method of sending messages, default throughput starts at 100 messages per second. They also offer the best deliverability across the US and Canada. And, short codes are easily remembered, recognizable numbers - offering a more customer-friendly experience.

How long does it take to get a short code?

The process to set up a short code generally takes 8-12 weeks. Your campaign must be approved by each carrier before you can start sending SMS messages via short code. Take a look at the CTIA’s Short Code Monitoring Handbook for more information

Do short codes work for international SMS?

Short codes are country-specific. So, a US short code can only be used to send and receive SMS in the US (through the carriers that approved the short code). If you need to send messages internationally, it’s worth investigating local numbers, toll-free numbers and alphanumeric sender ID as viable alternatives.

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