Inbound Call Whisper
Give your agents an audible pre-call heads up about who’s calling to deliver a better experience.
Improve conversion
Provide agents with more context for better conversion rates.Drive efficiency
Enable agents to seamlessly work across multiple campaigns.Optimize activity
Track performance of agents or campaigns and optimize based on insights.
Give your agents context
Acquire numbers and set up campaigns
Port existing phone numbers or purchase new ones from the Mission Control Portal or Numbers API. You can assign a unique number and set up a different automated prompt for each campaign.
Receive and route call
A customer sees your ad and calls the number. Your application routes the call to the next available agent.
Provide context with a call whisper
Before connecting the call, your agent hears an automated voice prompt telling them which campaign the customer is calling about.
Questions on setup? Talk to our experts
Everything you need to build inbound call whispers with Telnyx
- Quickstart guides
- Easy-to-follow tutorials
- SDKs in your preferred language
- API reference docs
Choose Telnyx for our global, scalable voice API.
- Call Quality GuaranteeOur unique carrier infrastructure means more reliable, direct call connections.
- Deep Number InventoryWe give you infinite choice and flexibility with phone numbers in over 60 countries.
- Granular ControlLeverage simultaneous bidirectional data transmission for interactive command and control.
- Media StreamingDuplicate and deliver the media stream to multiple recipients in real time.
- Unparalleled 24/7 SupportOur team of in-house engineers is available around the clock.
Ready to Get Started?
Questions on setup? Talk to our experts