There are two broad classes of user data:

- __Data at rest__ - data that is not actively moving from device to device or network to network, such as data stored or archived in a database.
- __Data in transit__ - data actively moving from one location to another such as across the internet or through a private network.

Telnyx has released its data locality feature into general availability (GA) - now any user can log into the Telnyx Mission Control Portal and make a one-time choice of where they want their Call Detail Records (CDRs) and Message Detail Records (MDRs) at-rest to be stored. All existing users are defaulted to the US, however, you are allowed to change your preference once, at which point we will migrate your data to that region over the span of 1-2 weeks.  

__Complete list of data currently included:__ Detail Records (data at rest) for the following products: 

- Messaging
- Voice
- Call Control
- Call Recording
- WebRTC
- Fax
- Conference
- Forking CDRs
- Media Storage
- Premium AMD
- Speech-to-Text
- Verify
- Video
- WhatsApp
- Wireless

This includes all of the call and messaging detail records that are stored in our databases that feed into the Detail Requests (CSV reporting) and Detail Record Search (Elasticsearch API).


Data Storage Location

Data Locality allows customers to determine where they want their CDRs and MDRs at-rest to be stored and is now generally available to Telnyx customers

Data Locality Feature Allowing you to Specify Where Your Telnyx Data is Stored is now available to all customers via the Telnyx Mission Control Portal

Expanded data lets customers make a one-time selection of where your detail records at-rest will be stored across Telnyx products.

Data Locality Released to General Availability

## What is an area code overlay?
An area code overlay is the addition of another area code to the same geographic region as existing area codes. An overlay does not require telephone users to change their existing area code or phone number. It also does not change the way you dial calls. You’ll still use 10-digit dialing; dial the area code and phone number for all local calls, just as you do now.
## Who is affected?
Beginning on August 12, 2022, customers in the 314 area code overlay region of Missouri (including, but not limited to, the communities of St. Louis, Overland, Bridgeton, Florissant, Webster Groves, Creve Coeur, Kirkwood and Sappington) may be assigned a number beginning with the new 557 area code when they request new service or an additional line. Customers who receive the 557 area code must dial the area code and phone number for all local calls, just like customers with telephone numbers from the 314 area code do today.
## What do you need to do?
Customers in the overlay region should:

- Continue to dial 1 + area code + phone number for all local calls
- Continue to identify and store phone numbers as 10-digit numbers (always include the area code, even if the number is local)
- Update your equipment if needed to ensure it recognizes the new 557 area code and is programmed for 10-digit dialing (for example: fax machines, medical alert devices, alarm systems, voicemail, and call forwarding settings)
- Ensure that all personal and business items include your area code (for example: pet ID tags, business cards, and advertising material)

## What remains the same?
The following will remain the same for customers nationwide:
- Your current telephone number
- The price of a call, coverage area or other rates 
- What is considered a local call
- The way you dial a phone number (you will still use 10-digit dialing for local calls, and 1+10 digits for long distance)
- Dialing existing 3-digit numbers such as 911, 211, 311, and so on 

## If you have questions…
If you have questions regarding this notice, please visit the [Missouri Public Commission website](https://psc.mo.gov/Telecommunications/Telephone_NumbersLocal_Dialing). 


Discover the new 557 area code in Missouri's 314 region. An overlay ensures no change to current numbers while enhancing dialing capacity.

New area code in the Missouri 314 region

If you’re located in eastern Missouri, a new area code overlay will soon be implemented near you. Here’s what you need to know:


## What is an area code overlay?
An area code overlay is the addition of another area code to the same geographic region as existing area codes. An overlay does not require telephone users to change their existing area code or phone number. It also does not change the way you dial calls. You’ll still use 10-digit dialing; dial the area code and phone number for all local calls, just as you do now.

## Who is affected?
Beginning on September 2, 2022, customers in the 484/610 area code overlay region (including, but not limited to, the cities of Allentown, Ardmore, Bethlehem, Chester, Drexel Hill, Pottstown, Reading and Springfield as well as the Lehigh, Berks, Delaware, Chester, Northampton and a portion of Montgomery counties) may be assigned a number beginning with the new 835 area code when they request new service or an additional line. Customers who receive the 835 area code must dial the area code and phone number for all local calls, just like customers with telephone numbers from the 484/610 area codes do today.

### What do you need to do?
Customers in the overlay region should:

- Continue to dial 1 + area code + phone number for all local calls
- Continue to identify and store phone numbers as 10-digit numbers (always include the area code, even if the number is local)
- Update your equipment if needed to ensure it recognizes the new 835 area code and is programmed for 10-digit dialing (for example: fax machines, medical alert devices, alarm systems, voicemail, and call forwarding settings)
- Ensure that all personal and business items include your area code (for example: pet ID tags, business cards, and advertising material)

### What remains the same?
The following will remain the same for customers nationwide:
- Your current telephone number
- The price of a call, coverage area or other rates 
- What is considered a local call
- The way you dial a phone number (you will still use 10-digit dialing for local calls, and 1+10 digits for long distance)
- Dialing existing 3-digit numbers such as 911, 211, 311, and so on 

## If you have questions…
If you have questions regarding this notice, please visit the [Pennsylvania Public Utility Commission website](https://www.puc.pa.gov/telecommunications).


Explore the 835 area code addition in Pennsylvania's 484/610 region. An overlay ensures continuity of current numbers and consistent dialing.

New area code in the Pennsylvania 484/610 region

If you’re located in southeastern Pennsylvania, a new area code overlay will soon be implemented near you. Here’s what you need to know:


If you’re located in the Atlanta, Georgia region, a new area code overlay was recently implemented near you. Here’s what you need to know:

## What is an area code overlay?
An area code overlay is the addition of another area code to the same geographic region as existing area codes. An overlay does not require telephone users to change their existing area code or phone number. It also does not change the way you dial calls. You’ll still use 10-digit dialing; dial the area code and phone number for all local calls, just as you do now.

## Who is affected?
As of March 15, 2022, customers in the 404, 470, 678 and 770 area code overlay region may be assigned a number beginning with the new 943 area code when they request new service or an additional line. Customers who receive the 943 area code must dial the area code and phone number for all local calls, just like customers with telephone numbers from the 404, 470, 678 and 770 area codes do today.

### What do you need to do?
Customers in the overlay region should:

- Continue to dial 1 + area code + phone number for all local calls
- Continue to identify and store phone numbers as 10-digit numbers (always include the area code, even if the number is local)
- Update your equipment if needed to ensure it recognizes the new 943 area code and is programmed for 10-digit dialing (for example: fax machines, medical alert devices, alarm systems, voicemail, and call forwarding settings)
- Ensure that all personal and business items include your area code (for example: pet ID tags, business cards, and advertising material)

### What remains the same?
The following will remain the same for customers nationwide:

- Your current telephone number
- The price of a call, coverage area or other rates 
- What is considered a local call
- The way you dial a phone number (you will still use 10-digit dialing for local calls, and 1+10 digits for long distance)
- Dialing existing 3-digit numbers such as 911, 211, 311, and so on 

## If you have questions…
If you have questions regarding this notice, please visit the [State of Georgia Public Service Commission website](https://psc.ga.gov/about-the-psc/consumer-corner/telephone/general-information/area-codes/). 


Discover the 943 area code addition in Atlanta. An overlay ensures continuity for the 404, 470, 678, and 770 regions with consistent dialing.

New area code overlay in Atlanta, Georgia

If you’re located in the Atlanta, Georgia region, a new area code overlay was recently implemented near you. Here’s what you need to know:


New area code in the Atlanta, Georgia region

If you’re located in the Denver Metropolitan region, a new area code overlay was recently implemented near you. Here’s what you need to know:

## What is an area code overlay?
An area code overlay is the addition of another area code to the same geographic region as existing area codes. An overlay does not require telephone users to change their existing area code or phone number. It also does not change the way you dial calls. You’ll still use 10-digit dialing; dial the area code and phone number for all local calls, just as you do now.

## Who is affected?
As of June 17, 2022, customers in the 303, 720 and 983 area code overlay region may be assigned a number beginning with the new 983 area code when they request new service or an additional line. Customers who receive the 983 area code must dial the area code and phone number for all local calls, just like customers with telephone numbers from the 303, 720 and 983 area codes do today.

### What do you need to do?
Customers in the overlay region should:

- Continue to dial 1 + area code + phone number for all local calls
- Continue to identify and store phone numbers as 10-digit numbers (always include the area code, even if the number is local)
- Update your equipment if needed to ensure it recognizes the new 983 area code and is programmed for 10-digit dialing (for example: fax machines, medical alert devices, alarm systems, voicemail, and call forwarding settings)
- Ensure that all personal and business items include your area code (for example: pet ID tags, business cards, and advertising material)

### What remains the same?
The following will remain the same for customers nationwide:
- Your current telephone number
- The price of a call, coverage area or other rates 
- What is considered a local call
- The way you dial a phone number (you will still use 10-digit dialing for local calls, and 1+10 digits for long distance)
- Dialing existing 3-digit numbers such as 911, 211, 311, and so on 

## If you have questions…
If you have questions regarding this notice, please visit the [Colorado Public Utilities Commission website](https://puc.colorado.gov/telecommunications). 


Denver introduces a 983 area code overlay. Existing 303 and 720 numbers remain unchanged, but 10-digit dialing is crucial for all local calls.

New area code overlay in Denver, Colorado

If you’re located in the Denver Metropolitan region, a new area code overlay was recently implemented near you. Here’s what you need to know:

New area code in the Denver, Colorado region

If you’re located in Cook County or Will County, Illinois a new area code overlay was recently implemented near you. Here’s what you need to know:

## What is an area code overlay?
An area code overlay is the addition of another area code to the same geographic region as existing area codes. An overlay does not require telephone users to change their existing area code or phone number. It also does not change the way you dial calls. You’ll still use 10-digit dialing; dial the area code and phone number for all local calls, just as you do now.

## Who is affected?
As of January 21, 2022, customers in the 708 area code overlay region may be assigned a number beginning with the new 464 area code when they request new service or an additional line. Customers who receive the 464 area code must dial the area code and phone number for all local calls, just like customers with telephone numbers from the 708 area codes do today.

### What do you need to do?
Customers in the overlay region should:

- Continue to dial 1 + area code + phone number for all local calls
- Continue to identify and store phone numbers as 10-digit numbers (always include the area code, even if the number is local)
- Update your equipment if needed to ensure it recognizes the new 464 area code and is programmed for 10-digit dialing (for example: fax machines, medical alert devices, alarm systems, voicemail, and call forwarding settings)
- Ensure that all personal and business items include your area code (for example: pet ID tags, business cards, and advertising material)

### What remains the same?
The following will remain the same for customers nationwide:

- Your current telephone number
- The price of a call, coverage area or other rates 
- What is considered a local call
- The way you dial a phone number (you will still use 10-digit dialing for local calls, and 1+10 digits for long distance)
- Dialing existing 3-digit numbers such as 911, 211, 311, and so on 

## If you have questions…
If you have questions regarding this notice, please visit the [Illinois Commerce Commission website](https://www.icc.illinois.gov/programs/Area-Codes). 


Stay updated with Illinois' 708 region's 464 area code overlay. Dial with the area code for local calls, ensuring seamless communication.

New area code in the Illinois 708 region

If you’re located in Cook County or Will County, Illinois a new area code overlay was recently implemented near you. Here’s what you need to know:


Telnyx customers can now create Private Wireless Gateways to connect their Telnyx Wireless-enabled devices to private corporate networks.

By giving your devices internet connectivity with [IoT SIM Cards](https://telnyx.com/products/iot-sim-card), and adding them to your Private Wireless Gateway, your devices will have an IP address that is reachable from inside your corporate network, but invisible to the public internet. This allows you to push configurations and updates to your device without exposing it to the risks of the open internet.

Try out [Private Wireless Gateways in the Mission Control Portal](https://portal.telnyx.com/#/app/wireless/private-wireless-gateways) today, or check out our [API reference docs](https://developers.telnyx.com/api/wireless/create-private-wireless-gateway).

Connect IoT devices to a private corporate network for the best security. Try Private Wireless Gateways from Telnyx today!

Private Wireless Gateways | Private LTE Networks with Telnyx

Connect IoT devices to a private corporate network for enhanced security and end-to-end visibility.

Private Wireless Gateways: Now in Open Beta

There are two broad classes of user data:

- __Data at rest__ - data that is not actively moving from device to device or network to network, such as data stored or archived in a database.
- __Data in transit__ - data actively moving from one location to another such as across the internet or through a private network.

Telnyx has expanded its data locality feature to include new data: Conference, Forking CDRs, Media Storage, Premium AMD, Speech-to-Text, Verify, Video, WhatsApp and Wireless. Users are able to make a one-time choice of where they want their Call Detail Records (CDRs) and Message Detail Records (MDRs) at-rest to be stored. All existing users are defaulted to the US, however, you are allowed to change your preference once, at which point we will migrate your data to that region over the span of 1-2 weeks. This will affect the location that the Detail Records are stored and pulled from when using the Detail Request and Detail Record Search features.

__Complete list of data currently included:__ Detail Records (data at rest) for the following products: 

- Messaging
- Voice
- Call Control
- Call Recording
- WebRTC
- Fax
- Conference
- Forking CDRs
- Media Storage
- Premium AMD
- Speech-to-Text
- Verify
- Video
- WhatsApp
- Wireless

This includes all of the call and messaging detail records that are stored in our databases that feed into the Detail Requests (CSV reporting) and Detail Record Search (Elasticsearch API).

To enable the data locality feature for your account, [contact us](https://telnyx.com/contact-us "Contact Telnyx").

__What’s next__: The data locality feature will be released to general availability (GA) - allowing all customers to enable the feature via the Telnyx Mission Control portal.


Data Locality allows customers to determine where they want their CDRs and MDRs at-rest to be stored.

Expanded Data Locality Feature Allows you to Specify Where Your Telnyx Data is Stored 

Expanded Data Locality for Enhanced Privacy

We're updating the format of the `call_control_id` parameter that's associated with Voice API calls.

Phone calls made or answered using our Voice API are identified using the `call_control_id` parameter returned by our API. 

Until now, this parameter has taken the format of a UUID, for example `e0209774-f131-11ec-aadf-02420a0de568`. After this change has taken effect, the `call_control_id` parameter will have a new format, starting with `v3:` followed by a string of 54 randomly-generated alphanumeric characters, for example `v3:hhMGgm44EjgAss3mLDeF6W2er2HpHcYFp7mMR8eLwqdzYISO5KY6Dg`.

This change will take effect on __Tuesday, August 2, 2022, at 17:00 UTC__.

If your Voice API applications use the `call_control_id` parameter to identify and manage calls, you should ensure that they can parse both formats of this parameter to avoid application errors.

We're updating the format of the call_control_id parameter that's associated with Voice API calls. 

Voice API - Updates to how calls are identified

We're updating the format of the `call_control_id` parameter that's associated with Voice API calls. 

Updates to how Voice API calls are identified

[Telnyx Cloud VPN](/products/cloud-vpn) is now available in open beta for all users. It's a simple, programmable way to connect your apps, devices, and services across the Telnyx network using WireGuard VPN interfaces. 

To get started with [Cloud VPN](https://telnyx.com/products/cloud-vpn), head to the [portal](https://portal.telnyx.com/#/app/networking/networks) or check out our [docs](https://developers.telnyx.com/docs/network). Early adopters can try out Cloud VPN free of charge, with pricing details to be shared later.


Connect endpoints together across the Telnyx backbone for low latency, secure global communication. Try out our beta today!

Telnyx Cloud VPN: Now in Open Beta

Telnyx Cloud VPN is now available in open beta for all users. It's a simple, programmable way to connect your apps, devices, and services across the Telnyx network using WireGuard VPN interfaces. 

Cloud VPN: Now in Open Beta

Telnyx is excited to announce a new Voice API integration with Dialogflow ES. This integration will allow Telnyx Voice API users to send audio calls to Dialogflow and receive a response from the call bot. 

## What is Dialogflow ES?

[Dialogflow](https://cloud.google.com/dialogflow/es/docs "Dialogflow ES") is a natural language understanding platform from Google that aims to make it easy for developers to design and integrate a conversational user interface into a range of communication applications built based on Voice APIs. 

The Dialogflow bot can respond with either synthetic speech played on the call or text formats in webhooks. You can customize which response best suits your need in your application.

Users can get started with the integration by following our [latest tutorial](https://developers.telnyx.com/docs/voice/programmable-voice/dialogflow-es).

Telnyx Voice API now integrates with Dialogflow ES. Send calls to Dialogflow and get bot responses seamlessly.

Telnyx releases Voice API integration with Dialogflow ES

Telnyx Voice API users can now send audio calls to Dialogflow and receive a response from the call bot

Telnyx Voice API now supports integration with Dialogflow ES.

Our team continues to develop Telnyx’s WhatsApp Business offering to improve customer experience. 

You can now programmatically manage WhatsApp message templates via the Telnyx API. The API will enable you to build template management right within your application instead of accessing templates on Meta interface.

See the API reference on how to list, create, or delete WhatsApp message templates.


Build message template management directly into your application with the new API.

Release notes