At Telnyx, we’re committed to providing our users with robust features to enhance your communication experience. Today, we're excited to introduce Inbound Call Screening, a powerful feature designed to protect Telnyx numbers from unwanted and spam calls. 

With Inbound Call Screening, businesses can filter out unwanted calls and maintain the integrity of their communications.

Inbound Call Screening features include: 

1. __Enhanced Call Control__: Users can now reject or flag suspicious calls based on customizable conditions—empowering businesses to manage incoming calls with confidence. 
2. __Spam Call Detection__: Effectively screen and identify potential spam calls to protect Telnyx numbers from unwanted solicitations and fraudulent activities, and avoid spam calls.

### How does Inbound Call Screening work?

There are 2 factors that we use to implement inbound call screening, number reputation and SHAKEN/STIR attestation. 

1. __Number Reputation Database__: Inbound Call Screening leverages a comprehensive number reputation database to assess the reputation score associated with an incoming calls' Calling Line Identity (CLI).
2. __Shaken-Stir Attestation__: Inbound Call Screening employs the SHAKEN/STIR attestation protocol to validate the authenticity of Caller ID information to help ensure the legitimacy of incoming calls.

### How much does Inbound Call Screening cost?

The cost for configuring Inbound Call Screening on a given number is dependent on the total amount of numbers with the feature configured. Tiered pricing is as follows: 

- 0-50 numbers = $1.00 per number per month
- 51-250 numbers = $0.75 per number per month
- 251+ numbers = $0.50 per number per month

### How can Telnyx users get started with inbound call screening?

You can implement inbound call screening by logging into your [Mission Control Portal](https://portal.telnyx.com "Mission Control Portal") account and following our [set-up guide](https://support.telnyx.com/en/articles/8037040-inbound-call-screening).

For more information, you can reach out to our support team in the portal. 


Protect your Telnyx numbers with inbound call screening. Filter unwanted calls, detect spam, and validate Caller ID authenticity with SHAKEN/STIR.

Inbound Call Screening | SIP Trunking

See how you can protect your business from unwanted spam calls with Inbound Call Screening.

Introducing Inbound Call Screening

**We are excited to announce the release of Port-Out PIN Protection, a new feature that enhances the security of your Telnyx account and provides you with greater control over port-out requests.**

Set a default Port-Out PIN at the account level, or, configure unique PINs for specific phone numbers. With Port-Out PIN Protection, only authorized requests will be processed, giving you an additional layer of protection and peace of mind. Please note that Port-Out PIN Protection is available for on-net US numbers only.

You can enable Port-Out PIN Protection in 3 easy steps:

1. Log into your [Mission Control Portal](https://portal.telnyx.com/) account. 
2. In the navigation bar on the left side of the screen, click on the Account Settings dropdown menu and then select My Account. 
3. On the General tab of your Account Settings, scroll down to the Security section and click to toggle Enable Port-Out Pins.

You also have the option to configure individual Port-Out PIN settings for specific phone numbers; take a look at our [support page](https://support.telnyx.com/en/articles/8006189-port-out-pin-protection#h_9d6c310f07) for details.


Enhance your Telnyx account security with the new Port-Out PIN Protection, ensuring only authorized port-out requests are processed.

Enhanced Security: Telnyx Adds Port-Out PIN Protection for Account Safety

Port-Out PIN: New Layer of Protection

Today, we’re excited to announce that Telnyx now supports PSTN replacement in Singapore. 

[PSTN replacement](https://telnyx.com/resources/pstn-replacement "What is PSTN replacement?") refers to the ability to offer fully-featured telephony services in a specific country or area. The PSTN replacement feature set includes DTMF signaling, local calling and more which you can read about in our resource center. 

Our latest expansion to Singapore means Telnyx now offers PSTN replacement in over 34 countries globally, and furthers our expansion into the APAC region, where we also offer PSTN replacement in Australia. 

We now offer full feature parity in Singapore including voice, fax, number portability and emergency services on Local and National numbers. Telnyx customers can now also call emergency service numbers 995 and 999—fire and ambulance, and police respectively. 

If you're interested in leanrning more about the global numbers and services offered by Telnyx, take a look at our [updated coverage page](https://telnyx.com/global-coverage "Telnyx International Number Coverage"). Here, you can apply filters based on your preferred service or location, allowing you to easily explore our international number offering.

Telnyx offers PSTN replacement in Singapore, enhancing APAC telephony services.

PSTN Replacement Numbers Singapore | Telnyx

With this latest launch, Telnyx now supports full PSTN replacement in 33 countries. 

Telnyx adds PSTN Replacement in Singapore

Managed Accounts is a limited-release feature, enabling qualifying users to create sub-accounts with advanced management features. A Managed Account is a sub-account created from within an existing Mission Control Portal account (which we call a Manager Account). They are an intuitive way of administering multiple accounts and users from one unified interface.

For Telnyx users that leverage the Manager Account functionality, there are a couple of important updates that go into effect today. 

__Update 1: Deprecation of support for certain fields in Managed Account API__
- For all new accounts enabled to use this feature, the following fields will no longer be populated when listing managed accounts:
  - api_key
  - api_token
  - api_user
  - balance
- The current functionality will be maintained for existing users, though there will be a deprecation timeline communicated on this in the future.

__Update 2: New capability on the manager account__

- From today, Manager Accounts can instead control Managed Accounts using its Manager API key by passing in the correct header.
      - curl --location --globoff 'https://api.telnyx.com/v2/addresses?page[number]=1&page[size]=20' \
    --header 'x-managed-account-id: xxxx' \
    --header 'Authorization: Bearer KEYxxx'
- For more information on this, please refer to our [Developer Documentation](https://developers.telnyx.com/docs/account/managed-accounts). 

<br>

If you have any further questions on this release, feel free to reach out to a member of our [support team](https://telnyx.com/contact-us).


Manager Accounts can now control Managed Accounts using its Manager API key by passing in the correct header.

Ability to Control Managed Accounts via API key

Today we are excited to announce Telnyx’s integration with Node-RED!

[Node-RED](https://nodered.org/) is an open-source programming tool that offers a visual development environment for building applications. Node-RED's flow-based programming model allows users to interconnect pre-built nodes to create services and applications.

These nodes each perform a unique task or function – reading data from a sensor, processing data, decision-making, interacting with external systems, and more. By dragging and dropping these nodes onto a canvas and linking them together, users can visually construct and configure an application's logic flow.

Telnyx has several resources to help you make the most out of the node-red-telnyx integration including [Node-RED pages](https://flows.nodered.org/node/@telnyx/node-red-telnyx), Telnyx’s [Node-RED developer documentation](https://developers.telnyx.com/docs/development#node-red), and [example flows](https://flows.nodered.org/flow/5aa1fec6ccb1ef9a719c6a78b838eb31). If you encounter any issues or need help with the integration, you can reach out to the Telnyx team through the GitHub issue reporting platform of the node-red-telnyx repository.

[Contact our team of experts](https://telnyx.com/contact-us) with any further questions. 

Happy building!

Team Telnyx

This integration allows users to build logic flows in a low-code, drag and drop environment

Telnyx and Node-RED integration

Today, we’re proud to release [Global Edge Router](https://telnyx.com/products/global-edge-router "Global Edge Router") in open beta! 

Global Edge Router allows businesses to manage their low-latency, highly-available applications and services anywhere in the world.

What’s more, Global Edge Router enables automatic failover between all major cloud providers, empowering businesses to diversify their cloud insfrastrutue—increasing flexibility and avoiding vendor lock-in.  

__How does global edge router work?__

Global Edge Router leverages the Telnyx global edge-PoP network and BGP-anycast to increase the availability of services and redundancy. 

Our global edge network consists of 25 PoPs at strategic global sites which enables fast access to services, reglardless of end-user location.

BGP-anycast finds the most efficient routes for data to travel across a network, reducing latency for end-users. 

Global Edge Router also employs BGP-anycast to allow for failover between all major cloud providers. This means services distributed on a multi-cloud network will remain online and available–even in the event of a major cloud outage.

__How can I get started with Global Edge Router?__

To get started with Global Edge Router, [log-in](https://portal.telnyx.com "Mission Control Portal") to the Mission Control Portal and follow the [support guide](https://support.telnyx.com/en/articles/8002565-how-to-configure-global-edge-router-with-telnyx "Configure your edge network with Telnyx") to configure your network. 

To learn more about our latest offering, [reach out](https://telnyx.com/contact-us "Contact us") to a member of our team today.

Leverage the Telnyx global edge PoP network to decrease latency and increase service availability

Global Edge Router | Telnyx product launch

Leverage our global edge PoP network to decrease latency and keep your services online. 

Telnyx launches Global Edge Router in open beta

# New Point of Presence in Europe

Telnyx recently added a point-of-presence and related infrastructure located in Europe. This is a critical foundational requirement for achieving GDPR compliance with regard to the storing and processing of PII.

Please note that any traffic to non-EU destinations and anti-spam checks will still pass through our US gateways.

Customers with high traffic volumes can now [contact support](https://telnyx.com/contact-us) to request entry into the vetting process.

europe.png

Telnyx now has a Point of Presence in Europe, providing the possibility of better hosting and compliance for customers in those markets.

Telnyx adds new POP in the European market

You can find all the latest updates and release notes together here.

Data Hosting Improvements for Europe

Today we’re announcing the arrival of eSIMs to the Wireless offering on the Telnyx portal.
eSIMs can be installed on compatible mobile devices by simply scanning a QR code. 

Our eSIM profile leverages the same international footprint as the physical SIM cards giving access to 400+ roaming partners worldwide.

__How do I get started with eSIMs?__

You can purchase bundles by logging into your [Mission Control Portal](https://portal.telnyx.com/) account and navigating to the Wireless section on the left-side navigation. From here follow these simple steps:

1. Click on the Purchase eSIM button on the top right
2. Set the amount to the number of eSIMs you wish to purchase
3. You can optionally select a specific SIM group to assign these to (this can be done later as well through the SIM Cards management page)
4. If you wish to use the eSIMs immediately set the status to Active
5. Click on the Purchase button
6. If a single eSIM was purchased the QR code to scan is displayed. 
7. If multiple eSIMs were purchased a list will be displayed with a link to each QR code
8. Scan the QR code using your device, allow a few minutes for the eSIM to install and activate
9. Once installed, add the Telnyx APN on your device and begin using your international eSIM!


New feature enables users to purchase, activate and manage a global eSIM profile via the portal.

Telnyx adds eSIMs to the Mission Control Portal

New feature enables users to purchase, activate and manage a global eSIM profile via the portal

# Anti Fraud measures

At Telnyx we care deeply about compliance and protecting our customers as well as the recipients of any traffic originating from our API. 

For this reason we have introduced several new anti-fraud measures, including photo ID verification. By completing such checks, customers will better be able to secure their accounts and remain compliant with relevant local laws.

Maintaining a high standard of compliance also ensures that Telnyx traffic - and therefore Telnyx customers - is trusted by destination carriers and other important industry players.

fraud-activity-detection.jpg

Telnyx releases several verification updates to protect customers and end users against fraud

Identity & Anti-Fraud Updates

## 2023 Updates for European and International Customers

New features available for European SMS & MMS customers include:

- __Advanced Opt-in / Opt-out:__ As [announced earlier](https://telnyx.com/release-notes/advanced-opt-in-opt-out-for-messaging), our new API allows for customised auto response behaviour based on inbound messages from specific countries, offering localised language support and aligning with industry standards.
- __Display Country Breakdown for Messaging Usage:__ Enhancing data privacy, a new API-enabled Messaging Profile setting redacts PII data when viewing [Messaging Detail Records](https://portal.telnyx.com/#/app/reporting/detail-requests) (MDRs) in Telnyx reporting.
- __2-Way SMS now available in Belgium:__ We've expanded our services to include 2-way SMS capable mobile numbers in Belgium.
- __MDR PII Redaction Functionality:__ In keeping with privacy laws, we now offer the capability to redact PII in MDRs for increased data privacy.
- __Invoice Enhancement:__ To assist in your global strategy, our invoices now display messaging usage per country, offering insights into your spend and engagement across various regions.

If you have any questions about using the above, please [contact Support](https://telnyx.com/contact-us).

Enhancements and updates for European and international customers, including better BE support, usage by country, MDR redaction and more.

Enhancements and updates for European and international customers

New feature allows customisation of auto-response logic.

Telnyx's 2023 EU & International Updates

Today we’re announcing the arrival of calling bundles to the Telnyx platform. 

Calling bundles are perfect for Operator Connect and Zoom Phone users who want to manage their telephony bills on a per-seat basis. Each plan includes a US local number and E911 so your users stay connected and compliant. 

Choose between a low-cost pay-as-you-go bundle or a standard bundle with minutes included depending on what best suits your business needs.

Our basic bundle includes a US DID and E911. Calls associated with basic bundles will be charged on a pay-as-you-go basis. 

Our standard bundle includes a US DID, E911 and 1000 minutes of PSTN calling. 

__How do I get started with bundles?__

You can purchase bundles by logging into your [Mission Control Portal](https://portal.telnyx.com "Telnyx Mission Control Portal") account and navigating to the Bundles section on the left-side navigation. From here follow these simple steps: 

1. Choose to add either basic or standard bundle to your cart.
2. Navigate to the Search and Buy numbers tab to find your number. Then, navigate to your Cart in the top right corner to assign the number to your bundle. *Note: Bundles are currently only available to Operator Connect and Zoom Phone users, and only include US numbers and US calls.* 
3. Place your number order.
4. Navigate to the External Voice Integrations section located under the Voice tab on the left-side menu. 
5. Associate your new bundle number to your chosen External Voice Integration. 

And you’re ready to make calls using bundles!


Choose from Telnyx's calling bundles, including basic and standard plans with US numbers and E911, tailored for your business needs.

Calling bundles from Telnyx

Simplify your voice communications bill with calling bundles from Telnyx. 


Telnyx New Calling Bundle Plans | Telnyx Release Notes

We're excited to announce the launch of local calling in Singapore! This brings our local calling offering to 49 markets, and furthers our expansion efforts into the Asia Pacific market. 

Telnyx users can now purchase Singapore DIDs in the [Mission Control Portal](https://portal.telnyx.com/#/app/numbers/search-numbers "Number Search and Order") and avail of true local calling in this market. Singapore is one of the many countries that have recently implemented the blocking of calls to Singapore numbers using a Singapore CLI originating from international switches. With local calling, our users will be experience a unique local calling experience.

Telnyx also now offers [number portability](https://portal.telnyx.com/#/app/numbers/port-numbers?page=1&search= "Number Porting") on Singapore national numbers in as little as 6 days.

For more information on all our local calling capabilities, take a look at [our blog](https://telnyx.com/resources/local-calling-for-global-businesses "Local calling with Telnyx"). 

Telnyx broadens its reach with local calling in Singapore. Overcome international switch call blocks and benefit from swift number portability.

Local calling in Singapore with Telnyx

Telnyx announces local calling in Singapore, expanding its global presence. 

Release notes