## 2023 Updates for European and International Customers

New features available for European SMS & MMS customers include:

- __Advanced Opt-in / Opt-out:__ As [announced earlier](https://telnyx.com/release-notes/advanced-opt-in-opt-out-for-messaging), our new API allows for customised auto response behaviour based on inbound messages from specific countries, offering localised language support and aligning with industry standards.
- __Display Country Breakdown for Messaging Usage:__ Enhancing data privacy, a new API-enabled Messaging Profile setting redacts PII data when viewing [Messaging Detail Records](https://portal.telnyx.com/#/app/reporting/detail-requests) (MDRs) in Telnyx reporting.
- __2-Way SMS now available in Belgium:__ We've expanded our services to include 2-way SMS capable mobile numbers in Belgium.
- __MDR PII Redaction Functionality:__ In keeping with privacy laws, we now offer the capability to redact PII in MDRs for increased data privacy.
- __Invoice Enhancement:__ To assist in your global strategy, our invoices now display messaging usage per country, offering insights into your spend and engagement across various regions.

If you have any questions about using the above, please [contact Support](https://telnyx.com/contact-us).

Enhancements and updates for European and international customers, including better BE support, usage by country, MDR redaction and more.

Enhancements and updates for European and international customers

New feature allows customisation of auto-response logic.

Telnyx's 2023 EU & International Updates

Today we’re announcing the arrival of calling bundles to the Telnyx platform. 

Calling bundles are perfect for Operator Connect and Zoom Phone users who want to manage their telephony bills on a per-seat basis. Each plan includes a US local number and E911 so your users stay connected and compliant. 

Choose between a low-cost pay-as-you-go bundle or a standard bundle with minutes included depending on what best suits your business needs.

Our basic bundle includes a US DID and E911. Calls associated with basic bundles will be charged on a pay-as-you-go basis. 

Our standard bundle includes a US DID, E911 and 1000 minutes of PSTN calling. 

__How do I get started with bundles?__

You can purchase bundles by logging into your [Mission Control Portal](https://portal.telnyx.com "Telnyx Mission Control Portal") account and navigating to the Bundles section on the left-side navigation. From here follow these simple steps: 

1. Choose to add either basic or standard bundle to your cart.
2. Navigate to the Search and Buy numbers tab to find your number. Then, navigate to your Cart in the top right corner to assign the number to your bundle. *Note: Bundles are currently only available to Operator Connect and Zoom Phone users, and only include US numbers and US calls.* 
3. Place your number order.
4. Navigate to the External Voice Integrations section located under the Voice tab on the left-side menu. 
5. Associate your new bundle number to your chosen External Voice Integration. 

And you’re ready to make calls using bundles!


Choose from Telnyx's calling bundles, including basic and standard plans with US numbers and E911, tailored for your business needs.

Calling bundles from Telnyx

Simplify your voice communications bill with calling bundles from Telnyx. 


Telnyx New Calling Bundle Plans | Telnyx Release Notes

Telnyx is delighted to [announce that we are now a Microsoft-certified Operator Connect provider](https://www.einpresswire.com/article/627333287/microsoft-teams-adds-telnyx-as-a-provider-for-operator-connect-simplifying-high-quality-pstn-calling-for-businesses "Operator Connect - Telnyx "). 

Telnyx offers businesses a secure way to connect and scale their global calling capabilities. With our addition to the [ Operator Connect directory](https://cloudpartners.transform.microsoft.com/practices/microsoft-365-for-operators/directory "Operator Connect directory"), Telnyx streamlines the setup process for Microsoft Teams admins. Without any code, admins can easily integrate Telnyx's high-quality, secure private network and extensive global connectivity with their existing Microsoft Teams infrastructure.

With Telnyx now part of the Operator Connect ecosystem, organizations can leverage the platform's ease of setup, exceptional call quality, and global scale.

Read more about our Operator Connect offering in our [Resource Center](https://telnyx.com/resources/choose-telnyx-operator-connect-for-microsoft-teams "Choose Telnyx for MS Teams"). 


Microsoft Teams welcomes Telnyx to the Operator Connect directory. Elevate your Teams experience with Telnyx's secure network and global connectivity.

Telnyx joins Operator Connect for Microsoft Teams

The deep integration between Telnyx and Microsoft Teams enables admins to use Telnyx as a provider for seamless, secure, cost-effective communications.

Microsoft Teams adds Telnyx as a provider for Operator Connect

We're excited to announce the launch of local calling in Singapore! This brings our local calling offering to 49 markets, and furthers our expansion efforts into the Asia Pacific market. 

Telnyx users can now purchase Singapore DIDs in the [Mission Control Portal](https://portal.telnyx.com/#/app/numbers/search-numbers "Number Search and Order") and avail of true local calling in this market. Singapore is one of the many countries that have recently implemented the blocking of calls to Singapore numbers using a Singapore CLI originating from international switches. With local calling, our users will be experience a unique local calling experience.

Telnyx also now offers [number portability](https://portal.telnyx.com/#/app/numbers/port-numbers?page=1&search= "Number Porting") on Singapore national numbers in as little as 6 days.

For more information on all our local calling capabilities, take a look at [our blog](https://telnyx.com/resources/local-calling-for-global-businesses "Local calling with Telnyx"). 

Telnyx broadens its reach with local calling in Singapore. Overcome international switch call blocks and benefit from swift number portability.

Local calling in Singapore with Telnyx

Telnyx announces local calling in Singapore, expanding its global presence. 

Telnyx adds local calling in Singapore

We’ve recently released Advanced Opt-in / Opt-out, which allows users to configure custom keyword, auto response & block rule operations for their respective messaging profiles.

Advanced Opt In / Out allows users to configure and personalise their own auto response behaviour, negating the need to implement their own mechanisms in order to align with industry standards.

You can now optionally personalise configurations to trigger based on inbound messages from specific countries, allowing for localised language support for your brand.

All of this is now achievable via the [UI in our Mission Control portal](https://portal.telnyx.com/#/app/programmable-messaging/keywords-management).

API Reference can be found [here](https://developers.telnyx.com/api/messaging/list-messaging-profiles).

Advanced Opt-in / Opt-out allows users to configure custom keyword, auto response & block rule operations for their respective messaging profiles.

Advanced Opt-in/ Opt-out support now supported by the Telnyx Messaging API

New Features for European SMS & MMS

Today, Telnyx is excited to announce the release of HTTP requests functionality for all of our TeXML users. 

Previously, using our dynamic low-code solution, TeXML, users didn’t have the option of getting data from external systems. Now they do! Users will now be able to integrate their systems using HTTP requests from a TeXML file without needing their own server-side application.

The functionality allows users to retrieve required information for the call flow from external systems and makes it possible to send notifications to any REST API.

To learn more about this feature, please review the tutorial and feel free to [reach out](https://telnyx.com/contact-us) to a member of our sales team with any additional questions.

 Users will now be able to integrate their systems using HTTP requests from a TeXML file without needing their own server-side application.

HTTP Requests Functionality in TeXML Bin

Integrate your systems using HTTP requests in TeXML bin

Moving existing Messaging numbers to Telnyx is now much easier.

With our updated V2 Porting Order API, users can fully automate migration of messaging-enabled phone numbers in the US and Canada.

Previously this was a more unwieldy process which often required manual intervention from the user.

More advanced developers can keep updated on their port requests via webhook notifications. Plus, in the unlikely event there is an issue, our Operations team will proactively engage the carrier on your behalf. 

Learn more in the developer notes [here](https://developers.telnyx.com/).

*If you have questions about moving existing numbers to Telnyx, use the [Contact Us](https://telnyx.com/contact-us) form to request help from one of our experts.*

Migrate Messaging numbers easily with Telnyx's V2 Porting API for US & Canada. Automate now!

Migrate existing Messaging numbers to Telnyx

Migrating existing Messaging numbers to Telnyx just got easier.

Automate existing Messaging number migration with our updated Porting V2 API

Telnyx is happy to expand our public-switched telephone network (PSTN) replacement feature set to Slovakia! 

The PSTN replacement feature set includes inbound and outbound local calling; geographic, toll-free, and national number resources; emergency service-enabled numbers; guaranteed Calling Line Identity (CLI) passthrough; dual-tone multi-frequency (DTMF) signaling; and number portability.

Adding PSTN replacement in Slovakia brings the total number of countries where we offer this service to 33 and solidifies our position as a truly global voice provider. 

For more information on our PSTN replacement services [check out our blog](https://telnyx.com/resources/pstn-replacement "PSTN replacement "). 

Dive into enhanced telephony with Telnyx's PSTN replacement in Slovakia. 

Get PSTN-replacement numbers in Slovakia

Telnyx customers can now avail of PSTN replacement services in Slovakia, as we continue to expand globally. 

Telnyx adds PSTN replacement in Slovakia

We recently added local calling services to 14 additional countries–Albania, Argentina, Bosnia And Herzegovina, Bulgaria, Chile, Costa Rica, Georgia, Israel, Japan, New Zealand, Panama, Peru, Serbia and Thailand.

Local calling is the ability to pass calls over a national network and present numbers in the local format. Local calling gives calling parties using Telnyx CLIs the ability to guarantee localized CLI. Local calling typically provides increased quality, higher ACD (Average Call Duration) and reduced PDD (Post-dial delay).

You can get started with local calling from Telnyx by [signing in](https://portal.telnyx.com "Mission Control Portal") to your Mission Control Portal account and [purchasing a number](https://portal.telnyx.com/#/app/numbers/search-numbers "Number Search and Order") from any of the 48 markets where we offer this service.

Telnyx broadens local calling services to countries like Japan, New Zealand, and Israel. 

Telnyx expands local calling presence

Telnyx expands its global presence with local calling in an additional 14 countries worldwide. 

Telnyx adds local calling in 14 countries

Introducing Verified Numbers - the latest feature from Telnyx that allows you to confirm and display your non-Telnyx phone numbers as the calling line identification on calls made through the Telnyx platform.
With Verified Numbers, you can improve your caller’s trustworthiness and professionalism, and prevent fraudulent or spammy calls. The verification process is simple and can be done through the Mission Control Portal or the REST API, and you can choose your preferred verification method - either SMS or voice call.

More information can be found in our support center [here](https://support.telnyx.com/en/articles/6988813-verified-numbers).

*If you have questions about getting started [reach out](https://telnyx.com/contact-us "Contact Us") to a member of our sales team.* 

Using a phone number obtained from a different provider, not Telnyx, as the Caller ID for your outgoing calls is simple. 

Verify non-Telnyx numbers using Mission Control Portal

Enhance your caller’s trustworthiness with Verified Numbers - now available for all new Telnyx customers.

Use a Non-Telnyx Number as the Caller ID for Outgoing Calls

Today we’re excited to launch our new Number Requirements tool in the Mission Control Portal. 

As a global carrier, Telnyx offers customers the ability to purchase or port a wide variety of phone numbers across the globe. Depending on the country and number type, you may be required to provide additional information or documentation for orders to successfully process and phone numbers to activate.

This new tool allows Telnyx users to view the supplemental information or documentation required to activate numbers ahead of time. This will help our customers better plan number ports and orders so they can avoid unforeseen wait times and get communicating quickly. 

Take a look at a quick demo to see how it works:

<div style="position: relative; padding-bottom: 53.125%; height: 0;"><iframe src="https://www.loom.com/embed/c31f8fa2b3ef42d9b55b7c4f0ee9ee0a" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div>

*Note that this tool only retrieves information on numbers in regions that require supplemental information for number porting and ordering. Therefore countries with no requirements for number porting or ordering will return as null in this table.*

*If you have questions about country coverage please [reach out](https://telnyx.com/contact-us "Contact Us") to a member of our sales team.* 


Our new tool will help you understand what is required for you to port or purchase a number in a specific country. 

Find international number requirements in Mission Control

Telnyx users can now view the supplemental information or documentation required to activate numbers ahead of time. 

New International Number Requirements tool live in Mission Control

Today we’re happy to announce that Telnyx Mission Control SIP Trunking is now rated “Avaya Compliant” compatible with Avaya Aura and IP Office.

Avaya and Telnyx systems certified:

- 10890 Telnyx Mission Control SIP Trunking with Avaya Aura 10.1 with ASBCE 10.1
- 10891 Telnyx Mission Control SIP Trunking with IP Office 11.1

Avaya DevConnect promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Partners help customers extend the value of their collaboration and contact center investaments and accelerate the speed at which their organization delivers true value to to the bottom line. 

Through the Mission Control Portal, Telnyx delivers next-generation SIP Trunking servies. As a DevConnect partner, Telnyx delivers proven interoperability of their SIP Trunking services with Avaya customer engagement and small business portfolios so that companies can bring their own carrier. 

With Telnyx, customers can reduce network complexity, improve security and reliability and speed up time to deployment to quickly realize revenue benefits. 

Learn more about how [Telnyx is a part of Avaya’s DevConnect program](https://www.avaya.com/en/partners/devconnect/gallery/). 


Telnyx Mission Control SIP Trunking is now rated “Avaya Compliant” compatible with Avaya Aura and IP Office

Telnyx SIP Trunking rated Avaya Compliant in 2022

Telnyx Mission Control SIP Trunking is now rated “Avaya Compliant” compatible with Avaya Aura and IP Office. 

Release notes