# New Point of Presence in Europe

Telnyx recently added a point-of-presence and related infrastructure located in Europe. This is a critical foundational requirement for achieving GDPR compliance with regard to the storing and processing of PII.

Please note that any traffic to non-EU destinations and anti-spam checks will still pass through our US gateways.

Customers with high traffic volumes can now [contact support](https://telnyx.com/contact-us) to request entry into the vetting process.

europe.png

Telnyx now has a Point of Presence in Europe, providing the possibility of better hosting and compliance for customers in those markets.

Telnyx adds new POP in the European market

You can find all the latest updates and release notes together here.

Data Hosting Improvements for Europe

Today we’re announcing the arrival of eSIMs to the Wireless offering on the Telnyx portal.
eSIMs can be installed on compatible mobile devices by simply scanning a QR code. 

Our eSIM profile leverages the same international footprint as the physical SIM cards giving access to 400+ roaming partners worldwide.

__How do I get started with eSIMs?__

You can purchase bundles by logging into your [Mission Control Portal](https://portal.telnyx.com/) account and navigating to the Wireless section on the left-side navigation. From here follow these simple steps:

1. Click on the Purchase eSIM button on the top right
2. Set the amount to the number of eSIMs you wish to purchase
3. You can optionally select a specific SIM group to assign these to (this can be done later as well through the SIM Cards management page)
4. If you wish to use the eSIMs immediately set the status to Active
5. Click on the Purchase button
6. If a single eSIM was purchased the QR code to scan is displayed. 
7. If multiple eSIMs were purchased a list will be displayed with a link to each QR code
8. Scan the QR code using your device, allow a few minutes for the eSIM to install and activate
9. Once installed, add the Telnyx APN on your device and begin using your international eSIM!


New feature enables users to purchase, activate and manage a global eSIM profile via the portal.

Telnyx adds eSIMs to the Mission Control Portal

New feature enables users to purchase, activate and manage a global eSIM profile via the portal

# Anti Fraud measures

At Telnyx we care deeply about compliance and protecting our customers as well as the recipients of any traffic originating from our API. 

For this reason we have introduced several new anti-fraud measures, including photo ID verification. By completing such checks, customers will better be able to secure their accounts and remain compliant with relevant local laws.

Maintaining a high standard of compliance also ensures that Telnyx traffic - and therefore Telnyx customers - is trusted by destination carriers and other important industry players.

fraud-activity-detection.jpg

Telnyx releases several verification updates to protect customers and end users against fraud

Identity & Anti-Fraud Updates

## 2023 Updates for European and International Customers

New features available for European SMS & MMS customers include:

- __Advanced Opt-in / Opt-out:__ As [announced earlier](https://telnyx.com/release-notes/advanced-opt-in-opt-out-for-messaging), our new API allows for customised auto response behaviour based on inbound messages from specific countries, offering localised language support and aligning with industry standards.
- __Display Country Breakdown for Messaging Usage:__ Enhancing data privacy, a new API-enabled Messaging Profile setting redacts PII data when viewing [Messaging Detail Records](https://portal.telnyx.com/#/app/reporting/detail-requests) (MDRs) in Telnyx reporting.
- __2-Way SMS now available in Belgium:__ We've expanded our services to include 2-way SMS capable mobile numbers in Belgium.
- __MDR PII Redaction Functionality:__ In keeping with privacy laws, we now offer the capability to redact PII in MDRs for increased data privacy.
- __Invoice Enhancement:__ To assist in your global strategy, our invoices now display messaging usage per country, offering insights into your spend and engagement across various regions.

If you have any questions about using the above, please [contact Support](https://telnyx.com/contact-us).

Enhancements and updates for European and international customers, including better BE support, usage by country, MDR redaction and more.

Enhancements and updates for European and international customers

New feature allows customisation of auto-response logic.

Telnyx's 2023 EU & International Updates

Today we’re announcing the arrival of calling bundles to the Telnyx platform. 

Calling bundles are perfect for Operator Connect and Zoom Phone users who want to manage their telephony bills on a per-seat basis. Each plan includes a US local number and E911 so your users stay connected and compliant. 

Choose between a low-cost pay-as-you-go bundle or a standard bundle with minutes included depending on what best suits your business needs.

Our basic bundle includes a US DID and E911. Calls associated with basic bundles will be charged on a pay-as-you-go basis. 

Our standard bundle includes a US DID, E911 and 1000 minutes of PSTN calling. 

__How do I get started with bundles?__

You can purchase bundles by logging into your [Mission Control Portal](https://portal.telnyx.com "Telnyx Mission Control Portal") account and navigating to the Bundles section on the left-side navigation. From here follow these simple steps: 

1. Choose to add either basic or standard bundle to your cart.
2. Navigate to the Search and Buy numbers tab to find your number. Then, navigate to your Cart in the top right corner to assign the number to your bundle. *Note: Bundles are currently only available to Operator Connect and Zoom Phone users, and only include US numbers and US calls.* 
3. Place your number order.
4. Navigate to the External Voice Integrations section located under the Voice tab on the left-side menu. 
5. Associate your new bundle number to your chosen External Voice Integration. 

And you’re ready to make calls using bundles!


Choose from Telnyx's calling bundles, including basic and standard plans with US numbers and E911, tailored for your business needs.

Calling bundles from Telnyx

Simplify your voice communications bill with calling bundles from Telnyx. 


Telnyx New Calling Bundle Plans | Telnyx Release Notes

We're excited to announce the launch of local calling in Singapore! This brings our local calling offering to 49 markets, and furthers our expansion efforts into the Asia Pacific market. 

Telnyx users can now purchase Singapore DIDs in the [Mission Control Portal](https://portal.telnyx.com/#/app/numbers/search-numbers "Number Search and Order") and avail of true local calling in this market. Singapore is one of the many countries that have recently implemented the blocking of calls to Singapore numbers using a Singapore CLI originating from international switches. With local calling, our users will be experience a unique local calling experience.

Telnyx also now offers [number portability](https://portal.telnyx.com/#/app/numbers/port-numbers?page=1&search= "Number Porting") on Singapore national numbers in as little as 6 days.

For more information on all our local calling capabilities, take a look at [our blog](https://telnyx.com/resources/local-calling-for-global-businesses "Local calling with Telnyx"). 

Telnyx broadens its reach with local calling in Singapore. Overcome international switch call blocks and benefit from swift number portability.

Local calling in Singapore with Telnyx

Telnyx announces local calling in Singapore, expanding its global presence. 

Telnyx adds local calling in Singapore

Telnyx is delighted to [announce that we are now a Microsoft-certified Operator Connect provider](https://www.einpresswire.com/article/627333287/microsoft-teams-adds-telnyx-as-a-provider-for-operator-connect-simplifying-high-quality-pstn-calling-for-businesses "Operator Connect - Telnyx "). 

Telnyx offers businesses a secure way to connect and scale their global calling capabilities. With our addition to the [ Operator Connect directory](https://cloudpartners.transform.microsoft.com/practices/microsoft-365-for-operators/directory "Operator Connect directory"), Telnyx streamlines the setup process for Microsoft Teams admins. Without any code, admins can easily integrate Telnyx's high-quality, secure private network and extensive global connectivity with their existing Microsoft Teams infrastructure.

With Telnyx now part of the Operator Connect ecosystem, organizations can leverage the platform's ease of setup, exceptional call quality, and global scale.

Read more about our Operator Connect offering in our [Resource Center](https://telnyx.com/resources/choose-telnyx-operator-connect-for-microsoft-teams "Choose Telnyx for MS Teams"). 


Microsoft Teams welcomes Telnyx to the Operator Connect directory. Elevate your Teams experience with Telnyx's secure network and global connectivity.

Telnyx joins Operator Connect for Microsoft Teams

The deep integration between Telnyx and Microsoft Teams enables admins to use Telnyx as a provider for seamless, secure, cost-effective communications.

Microsoft Teams adds Telnyx as a provider for Operator Connect

We’ve recently released Advanced Opt-in / Opt-out, which allows users to configure custom keyword, auto response & block rule operations for their respective messaging profiles.

Advanced Opt In / Out allows users to configure and personalise their own auto response behaviour, negating the need to implement their own mechanisms in order to align with industry standards.

You can now optionally personalise configurations to trigger based on inbound messages from specific countries, allowing for localised language support for your brand.

All of this is now achievable via the [UI in our Mission Control portal](https://portal.telnyx.com/#/app/programmable-messaging/keywords-management).

API Reference can be found [here](https://developers.telnyx.com/api/messaging/list-messaging-profiles).

Advanced Opt-in / Opt-out allows users to configure custom keyword, auto response & block rule operations for their respective messaging profiles.

Advanced Opt-in/ Opt-out support now supported by the Telnyx Messaging API

New Features for European SMS & MMS

Moving existing Messaging numbers to Telnyx is now much easier.

With our updated V2 Porting Order API, users can fully automate migration of messaging-enabled phone numbers in the US and Canada.

Previously this was a more unwieldy process which often required manual intervention from the user.

More advanced developers can keep updated on their port requests via webhook notifications. Plus, in the unlikely event there is an issue, our Operations team will proactively engage the carrier on your behalf. 

Learn more in the developer notes [here](https://developers.telnyx.com/).

*If you have questions about moving existing numbers to Telnyx, use the [Contact Us](https://telnyx.com/contact-us) form to request help from one of our experts.*

Migrate Messaging numbers easily with Telnyx's V2 Porting API for US & Canada. Automate now!

Migrate existing Messaging numbers to Telnyx

Migrating existing Messaging numbers to Telnyx just got easier.

Automate existing Messaging number migration with our updated Porting V2 API

Today, Telnyx is excited to announce the release of HTTP requests functionality for all of our TeXML users. 

Previously, using our dynamic low-code solution, TeXML, users didn’t have the option of getting data from external systems. Now they do! Users will now be able to integrate their systems using HTTP requests from a TeXML file without needing their own server-side application.

The functionality allows users to retrieve required information for the call flow from external systems and makes it possible to send notifications to any REST API.

To learn more about this feature, please review the tutorial and feel free to [reach out](https://telnyx.com/contact-us) to a member of our sales team with any additional questions.

 Users will now be able to integrate their systems using HTTP requests from a TeXML file without needing their own server-side application.

HTTP Requests Functionality in TeXML Bin

Integrate your systems using HTTP requests in TeXML bin

Telnyx is happy to expand our public-switched telephone network (PSTN) replacement feature set to Slovakia! 

The PSTN replacement feature set includes inbound and outbound local calling; geographic, toll-free, and national number resources; emergency service-enabled numbers; guaranteed Calling Line Identity (CLI) passthrough; dual-tone multi-frequency (DTMF) signaling; and number portability.

Adding PSTN replacement in Slovakia brings the total number of countries where we offer this service to 33 and solidifies our position as a truly global voice provider. 

For more information on our PSTN replacement services [check out our blog](https://telnyx.com/resources/pstn-replacement "PSTN replacement "). 

Dive into enhanced telephony with Telnyx's PSTN replacement in Slovakia. 

Get PSTN-replacement numbers in Slovakia

Telnyx customers can now avail of PSTN replacement services in Slovakia, as we continue to expand globally. 

Telnyx adds PSTN replacement in Slovakia

We recently added local calling services to 14 additional countries–Albania, Argentina, Bosnia And Herzegovina, Bulgaria, Chile, Costa Rica, Georgia, Israel, Japan, New Zealand, Panama, Peru, Serbia and Thailand.

Local calling is the ability to pass calls over a national network and present numbers in the local format. Local calling gives calling parties using Telnyx CLIs the ability to guarantee localized CLI. Local calling typically provides increased quality, higher ACD (Average Call Duration) and reduced PDD (Post-dial delay).

You can get started with local calling from Telnyx by [signing in](https://portal.telnyx.com "Mission Control Portal") to your Mission Control Portal account and [purchasing a number](https://portal.telnyx.com/#/app/numbers/search-numbers "Number Search and Order") from any of the 48 markets where we offer this service.

Telnyx broadens local calling services to countries like Japan, New Zealand, and Israel. 

Telnyx expands local calling presence

Telnyx expands its global presence with local calling in an additional 14 countries worldwide. 

Release notes