Voice • Last Updated 10/19/2024

How to call Australia | In-depth guide with examples

This guide provides helpful tips for calling Australia from the U.S. Learn how to make calls to Australia with confidence.

Wynne

By Emily Bowen

Connecting with Australia from the United States is essential for various reasons, from business to personal.

Australia boasts robust sectors such as technology, tourism, agriculture, and finance, making it a pivotal player in international trade and collaboration. The nation’s vibrant cultural scene, filled with unique traditions, world-renowned festivals, and diverse cuisine, provides a rich backdrop for deeper connections.

Understanding the nuances of interacting with Australia is crucial, especially when nurturing both business and personal relationships.

Guide to calling Australia

Before dialing, ensure you're aware of international calling rates charged by your carrier for calls to Australia. You should also make sure your connection is reliable to avoid any issues caused by latency or choppy voice transmission.

1. Check the time in Australia

Considering the time difference is important when calling Australia.

Australia spans several time zones, including Australian Western Standard Time (AWST, UTC+8), Australian Central Standard Time (ACST, UTC+9:30), and Australian Eastern Standard Time (AEST, UTC+10). During daylight saving time, some regions move their clocks forward, which may add another hour to the difference.

Always check the local time to ensure your call is made at a convenient hour.

2. Dial the exit code

For international calls from the U.S., the exit code is 011, indicating you're making an international call.

3. Enter Australia's country code

Next, dial Australia’s country code (+61) to connect your call to Australia.

4. Dial the area code and local number

Start with 011, followed by 61, the country code for Australia.

For a landline

After the country code, dial the area code without the leading 0, followed by the eight-digit local number. For example, to call a landline in Sydney with the area code 02 and the local number 12345678, you would dial 011-61-2-12345678.

For a mobile phone

Dial the mobile number directly after the country code, omitting the initial 0. Mobile numbers in Australia are ten digits starting with 4. For instance, to call an Australian mobile number like 0412345678, the correct sequence would be 011-61-412345678.

Tips for a successful call

Before making a call to Australia, ensure you have a strong internet connection to avoid disruptions. Have a backup plan in case the call drops, such as knowing whether to reconnect or wait for the other party to call back.

Understanding and respecting Australian business culture is crucial. Australians value directness and straightforward communication, so be clear and concise. While formalities are less emphasized compared to some cultures, using professional titles like "Doctor" or "Professor" when applicable is appreciated.

Be aware of Australian holidays, such as Australia Day on January 26th and ANZAC Day on April 25th, which could affect business operations. Scheduling calls around these dates is advisable to avoid disruptions.

English is the primary language spoken in business settings in Australia, making communication easier for English speakers. However, using a simple greeting like "G'day" can help build rapport with your Australian counterparts.

Respectful forms of address include using titles followed by the surname, especially in initial communications. For example, "Dr. Smith" or "Professor Jones" should be used appropriately.

Lastly, be patient and flexible. The pace of business communication and decision-making in Australia might be more relaxed than in the U.S., so allowing for this can lead to more successful interactions.

Considerations for calling Australia

When planning to call Australia from the U.S., it's essential to consider several factors beyond just dialing the correct number. Understanding the nuances of language, navigating time zone differences, and being aware of call costs can significantly enhance your communication experience. Here's a breakdown of key considerations:

Language and culture

While English is the official language of Australia, it's important to remember that Australian English has its own distinct slang, accent, and colloquialisms. Being mindful of this can prevent misunderstandings and foster a more positive rapport.

Common Australian greetings include:

  • "G'day" - A friendly and informal greeting equivalent to "Hello."
  • "How ya going?" - A common way to ask "How are you?"
  • "No worries" - A versatile phrase used to express agreement, acknowledgment, or reassurance.

Beyond greetings, Australians often use slang terms that might not be immediately familiar to American English speakers. For instance, "arvo" refers to afternoon, "barbie" is a barbecue, and "mate" is a friendly term of address. Familiarizing yourself with some common Australian slang can help you better understand and connect with your Australian counterparts.

Culturally, Australians are known for their laid-back and egalitarian attitude. Directness and humor are generally appreciated, but it's always wise to be respectful and avoid overly formal language.

Time zones

Timing is crucial when making international calls. Australia is divided into three standard time zones:

  • Australian Eastern Standard Time (AEST): Covers the eastern states like New South Wales, Victoria, and Queensland.
  • Australian Central Standard Time (ACST): Covers South Australia and the Northern Territory.
  • Australian Western Standard Time (AWST): Covers Western Australia.

During daylight saving time (DST), which typically runs from October to April, these time zones shift forward by one hour, becoming AEDT, ACDT, and AWDT, respectively.

Here’s a quick guide to the time difference:

U.S. time zonesAEST/AEDT (Sydney)ACST/ACDT (Adelaide)AWST/AWDT (Perth)
Eastern (ET)16/15 hours ahead17.5/16.5 hours ahead18/17 hours ahead
Central (CT)17/16 hours ahead18.5/17.5 hours ahead19/18 hours ahead
Mountain (MT)18/17 hours ahead19.5/18.5 hours ahead20/19 hours hours ahead
Pacific (PT)19/18 hours ahead20.5/19.5 hours ahead21/20 hours ahead

This table will help you ensure you're calling at a convenient time for your Australian contacts.

How much does it cost to call Australia?

Call charges to Australia can vary significantly based on your service provider, calling plan, and the time of day. To get an accurate estimate of call costs, it's crucial to check with your carrier for their international calling rates.

You can often find detailed information on your carrier's website or by contacting their customer service. Some carriers offer international calling plans or bundles that provide discounted rates for calls to specific countries, including Australia.

Alternatively, you can consider using Voice over Internet Protocol (VoIP) services like Skype or WhatsApp, which often offer more affordable international calling options, especially for longer conversations.

For businesses looking for a reliable and cost-effective solution for international calls, it's worth exploring business-oriented telecommunications providers. Many offer competitive rates and customizable plans to suit specific business needs for international calling. Comparing options from multiple providers can help you find the best solution for your requirements.

Make affordable calls to Australia with Telnyx

With these tips and recommendations, you're ready to call Australia with confidence.

If you’re looking for more guidance on global calling, Telnyx’s team of experts can help you navigate the complexities of international communication.

Telnyx is a next-gen communications platform that offers a global private IP network, multi-cloud redundancy, and carrier-grade services.

Our elastic SIP trunking services make it easy to call nearly every country in the world. We also offer support and guidance to help you grow and scale your business.

With competitive pricing and a wide variety of local phone numbers in over 140 countries, Telnyx provides cost-effective calling solutions with unmatched expertise.

Contact our experts today to learn how we can help your business communicate effectively with contacts in Australia and 140+ other countries.
Share on Social

Sign up for emails of our latest articles and news

Related articles

Sign up and start building.