We are excited to announce a major enhancement to the AI Agent Handoff tool: support for two distinct voice modes. Now, you can choose whether all your AI assistants speak with a unified voice for seamless handoffs, or let each assistant retain its own voice to create the experience of a team collaborating on the call. This update gives you greater flexibility to craft the most natural and effective conversations for your users.
This tool now gives you more control over the voice experience during multi-agent handoffs. Choose between:
This update lets you tailor every user interaction, whether you want smooth, invisible handoffs or a collaborative, multi-expert environment where each assistant stands out.
It only takes a few minutes to get started.
