Blog | Page 6

#6 - Get the latest news and updates about Telnyx - our product, the company and our people.
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      Thumbnail image for "Emergency Services Now Available on Irish Numbers"
      New Products & Features2 min read

      Emergency Services Now Available on Irish Numbers

      We’ve added emergency services dialing on Irish numbers to our international product offering.

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      Thumbnail image for "Telnyx Expands In Australia With Sydney Point of Presence"
      New Products & Features4 min read

      Telnyx Expands In Australia With Sydney Point of Presence

      We're excited to offer our enterprise-grade SIP trunking and messaging services down under. Get up and running today!

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      Thumbnail image for "Improve Your Outbound Voice Quality With International Direct Routing"
      New Products & Features4 min read

      Improve Your Outbound Voice Quality With International Direct Routing

      Our new International Conversational Direct product optimizes your call routing preference to choose a high-quality route to your destination every time.

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      Thumbnail image for "[Webinar] Using AI to Solve Call Center Capacity Issues"
      Insights & Resources40 min read

      [Webinar] Using AI to Solve Call Center Capacity Issues

      Learn how you can leverage an AI Voice Responder to reduce call overflow, customer hold times and agent fatigue — all in a matter of days.

      Subscribe to Webinar
      Thumbnail image for "Building Private IP Network SIP Trunks For Scalability"
      Guides & Tutorials4 min read

      Building Private IP Network SIP Trunks For Scalability

      The public internet is under unprecedented strain so make sure your communications run on a purpose-built network for ultimate reliability and scalability.

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      Thumbnail image for "Using IVR to Improve Customer Experience: 9 Best Practices"
      Insights & Resources3 min read

      Using IVR to Improve Customer Experience: 9 Best Practices

      Here are nine best practices you should keep in mind when designing an IVR that puts the customer first.

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      Thumbnail image for "Feature Highlight: Geomatch"
      New Products & Features

      Feature Highlight: Geomatch

      Geomatch can help improve deliverability and increase the local experience of your customers.

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      Thumbnail image for "Can IVRs Improve Customer Experience?"
      Insights & Resources3 min read

      Can IVRs Improve Customer Experience?

      Most IVR implementations simply aren't delivering. Here's why customer experience should be at the core of your IVR system.

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      Thumbnail image for "[eBook] Transform Your Customer Experience with Number Lookup"
      Insights & Resources12 min read

      [eBook] Transform Your Customer Experience with Number Lookup

      Learn how to leverage next-generation number lookup tools to incorporate rich data about your incoming callers to your customer experience.

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      Thumbnail image for "Telehealth Communications in Response to the COVID-19 Outbreak"
      Insights & Resources5 min read

      Telehealth Communications in Response to the COVID-19 Outbreak

      The COVID-19 outbreak is driving demand for telehealth and telemedicine solutions. Find out how you can build secure voice and SMS communications for healthcare with Telnyx.

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      Thumbnail image for "Feature Release: Twexit API"
      New Products & Features

      Feature Release: Twexit API

      The Twexit API gives you the power to save on your messaging costs by moving your services from Twilio in minutes.

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      Thumbnail image for "[eBook] A Smart IVR Customers Enjoy Using"
      Insights & Resources12 min read

      [eBook] A Smart IVR Customers Enjoy Using

      Discover what you need to create smart IVR systems that improve customer service efficiency.

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      Thumbnail image for "Feature Highlight: Number Pool"
      New Products & Features

      Feature Highlight: Number Pool

      Telnyx SMS API is a programmable, feature rich SMS product designed to improve your messaging experience and lower your costs.

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      Thumbnail image for "Effects of the COVID-19 Outbreak on Telephony Services Worldwide"
      News & Events5 min read

      Effects of the COVID-19 Outbreak on Telephony Services Worldwide

      Telephony carriers worldwide are limiting some services and experiencing some network capacity issues due to the increased demand associated with the COVID-19 outbreak. This may have some knock-on effects on Telnyx services.

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      Thumbnail image for "SIP Trunking For Video Conferencing That Meets COVID-19 Demand"
      Guides & Tutorials5 min read

      SIP Trunking For Video Conferencing That Meets COVID-19 Demand

      In this rapidly-changing world, reliable global telephony isn’t just important to your customers – it’s critical to their business continuity.

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      Thumbnail image for "6 Tips: Choosing the Right Carrier for Your Call Tracking Application"
      Insights & Resources3 min read

      6 Tips: Choosing the Right Carrier for Your Call Tracking Application

      Your voice carrier can either limit your capabilities, or empower you to innovate.

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      Thumbnail image for "5 Features to Look for when Choosing a CPaaS Provider"
      Insights & Resources3 min read

      5 Features to Look for when Choosing a CPaaS Provider

      The market for cloud communications is still young, so choosing a partner that can shape the market on your behalf positions your business for success in the future. Here are our top 5 features to look out for when evaluating CPaaS providers:

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      Thumbnail image for "7 Ways to Differentiate Your Call Tracking Application"
      Insights & Resources4 min read

      7 Ways to Differentiate Your Call Tracking Application

      If you follow these best practices, your application will not only deliver outstanding call tracking & analytics, it will stand apart from the competition.

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      Thumbnail image for "Spanish Government Temporarily Suspends Number Portability"
      News & Events2 min read

      Spanish Government Temporarily Suspends Number Portability

      The Spanish government confirmed on Wednesday March 18th 2020 that it would be temporarily suspending the portability of fixed and mobile numbers, as part of efforts to reduce the operational burden on its major network carriers.

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      Thumbnail image for "Fortifying Your Voice Communications in a Remote-Working World"
      Insights & Resources5 min read

      Fortifying Your Voice Communications in a Remote-Working World

      The world is in the middle of an unprecedented remote-work experiment. Here’s how you can ensure your voice communications continue to effectively serve your employees and your customers.

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      Thumbnail image for "The Call Tracking Market in 2020"
      Insights & Resources3 min read

      The Call Tracking Market in 2020

      It’s absolutely critical for call tracking applications to provide analytics and real-time intelligence. Employing these capabilities will allow your call tracking application to meet the demands of today’s omnichannel marketing landscape.

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      Thumbnail image for "Telnyx COVID-19 Response"
      News & Events3 min read

      Telnyx COVID-19 Response

      Telnyx continues to actively monitor the COVID-19 outbreak. Our team has taken every precaution to continue operations of global service provider network

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      Thumbnail image for "What is Communications Platform as a Service?"
      Insights & Resources3 min read

      What is Communications Platform as a Service?

      A Cloud Communications or Communications Platform as a Service (CPaaS) provider offers real-time conversations that are embeddable, configurable and internet-centric, enabling programmable connectivity via API and à la carte configurable communications.

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      Thumbnail image for "[eBook] Modernize Your Call Tracking Application for Today's Marketing"
      Insights & Resources10 min read

      [eBook] Modernize Your Call Tracking Application for Today's Marketing

      Build a call tracking application that helps businesses overcome their biggest challenges, understand their marketing, and maximize ROI.

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      Thumbnail image for "Communications Should Not Be Internet Reliant"
      Insights & Resources3 min read

      Communications Should Not Be Internet Reliant

      Should communications be reliant upon the internet? We delve into the topic and our analysis may be surprising.

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      Thumbnail image for "Hosted SMS: How to Guide"
      Guides & Tutorials3 min read

      Hosted SMS: How to Guide

      A guide to start SMS hosting with Telnyx. Learn everything you need to know to get started.

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      Thumbnail image for "Demo: How to Make a TeXML Call Using the Telnyx API"
      Guides & Tutorials5 min read

      Demo: How to Make a TeXML Call Using the Telnyx API

      In this guide, we’ll show you how to initiate a basic outbound call using the Telnyx API, and control the call using TeXML.

      Watch Video
      Thumbnail image for "[eBook] Accelerate Global Voice Connectivity"
      Insights & Resources12 min read

      [eBook] Accelerate Global Voice Connectivity

      Internet services and tooling has broken down geographical barriers, enabling companies to reach a global audience easier than ever before.

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      Thumbnail image for "Twilio TwiML Conferencing on Telnyx"
      Guides & Tutorials5 min read

      Twilio TwiML Conferencing on Telnyx

      Using TeXML Translator, you can switch to Telnyx with your existing TwiML code and the Twilio SDK. Find out how.

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      Thumbnail image for "HIPAA Regulations & SMS "
      Insights & Resources2 min read

      HIPAA Regulations & SMS

      There is a demand for SMS communication in the healthcare industry. And, HIPAA compliant SMS is perfectly attainable, so long as you work with the right communications partners.

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