use cases

Conversational AI

Unlock the power of low-latency real-time voice and messaging on a robust, enterprise-grade IP network.
“Because we’re able to get latency down to the level we want with Telnyx, we don’t have to bend the truth with our customers like some of our competitors.”
Benjamin Gleitzman
CTO, Replicant
  • Build a Better Customer Experience
    Integrate with our intuitive, developer-friendly APIs to build the exact experience you need.
  • Deliver Realistic Interactions
    Leverage consistent low latency to create a high-quality conversational experience.
  • Simplify Call Flows
    Use media forking to unlock voice analytics and layer audio without complicated call flows.

How it Works

Automate Your Conversations

Integrate your application with Telnyx

Port existing phone numbers or purchase new ones from the Mission Control Portal or Numbers API. Build call flow logic or messaging into your application to meet your needs.

Receive calls and messages

Manage call routing and messaging based on your application logic. Stream call media to your application for real-time analytics and decision making, and play layered audio files during the call to create an enjoyable customer experience.

Analyze your data

Use call and message data and advanced analytics to gain valuable customer insights. Iterate on your logic and adjust your call flows as needed.

Questions on setup? Talk to our experts

Build and integrate your conversational AI application with Telnyx

  • Quickstart guides
  • Easy-to-follow tutorials
  • SDKs in your preferred language
  • API reference docs

Explore the Docs

Choose Telnyx for our global, scalable voice and messaging APIs.

  • Call Quality Guarantee
    Our unique carrier infrastructure means more reliable, direct call connections.
  • Deep Number Inventory
    We give you infinite choice and flexibility with phone numbers in over 60 countries.
  • Granular Control
    Leverage simultaneous bidirectional data flow for interactive command and control.
  • Media Streaming
    Duplicate and deliver the media stream to multiple recipients in real time.
  • Unparalleled 24/7 Support
    Our team of in-house engineers is available around the clock.

Ready to Get Started?

Questions on setup? Talk to our experts

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