Integrations • Last Updated 12/5/2023

Choose Telnyx in Operator Connect for Microsoft Teams

Learn how Telnyx can help you streamline your Microsoft Teams experience via Operator Connect.


By Emily Bowen

Operator Connect text with Microsoft Teams and Telnyx logos

We're excited to announce that Telnyx is now a Microsoft-certified Operator Connect provider! Using Telnyx, your company can set up a direct connection to Teams in minutes for scalable, low-cost, high-quality voice calls to help your organization meet its collaboration needs. In this blog post, we'll explore what Operator Connect is and why you should use Operator Connect for Microsoft Teams with Telnyx.

Microsoft Teams is one of the most popular collaboration tools in the world, with over 270 million daily active users. However, their native calling plans are limited in terms of global coverage and cost savings, which is why many businesses choose to bring their own carrier to the platform.

What is Operator Connect?

Operator Connect is a cloud-based solution that enables businesses to make and receive calls to and from the public switched telephone network (PSTN) through Microsoft Teams. It’s a painless way to get started with PSTN VoIP calling, and it's more intuitive to scale than using Microsoft Teams Direct Routing alone. Read more on Operator Connect Vs Direct Routing.

Operator Connect is a relatively new offering and provides businesses with an easy way to connect their existing phone systems and their teams to the PSTN while utilizing Microsoft Teams. With Operator Connect, businesses can manage their connections and numbers in the Microsoft Teams admin portal, which gives them a fully transparent communications platform.

It offers several advantages that make it a great choice for businesses looking to get started with VoIP calling. For instance, it eliminates the need for on-site equipment, as all of the necessary hardware and software is managed in the cloud. It's also more cost-effective than traditional phone systems.

Finally, Operator Connect makes it easy to scale up or down as needed, allowing businesses to add or remove phone lines as their needs change. This makes it ideal for businesses that need to quickly add or remove lines without the hassle of installing new equipment or purchasing new phone numbers.

Overall, this solution is a flexible, cost-effective way to make and receive calls to and from the PSTN through Microsoft Teams. With its ability to scale, businesses that need a flexible VoIP solution should consider Operator Connect as an alternative to Microsoft’s calling plan.

Why choose Telnyx as your Operator Connect provider?

Telnyx offers a cost-effective solution to seamlessly migrate your Microsoft Teams platform and easily integrate it into your business communications. With a global private network that allows for high-quality communications with no disruptions or delays, we’re an ideal provider for organizations that use Teams for communication and collaboration.

We’re cost-effective

As a licensed carrier in over 30 countries, Teams users across the globe can reduce their telephony bills with direct-to-carrier pricing. Telnyx offers feature-rich voice services so users have the same experience on Teams as they would on a regular cell call and with Microsoft Teams Calling Plans—but at a lower price. Our calling bundles a US DID and E911 as standard to simplify communications compliance.

When compared to traditional IP telephony solutions, choosing Telnyx via Operator Connect for Microsoft Teams can save businesses money by bundling their telephony services from an international carrier.

We make migration and integration feel seamless

Telnyx’s Mission Control Portal makes migration and management a breeze. With just a few clicks in the Portal or via an API, businesses can port their numbers with ease. Telnyx’s integration between the Mission Control Portal and Microsoft Teams makes it easy to set up and manage the connection.

The Mission Control Portal also provides users with various quality of service metrics and advanced SIP debugging tools to ensure their experience runs smoothly. These tools make it easy to:

  • Manage and monitor your voice services all in one place
  • Monitor your connection's performance in real time
  • Identify issues quickly.

This detailed level of insight, in addition to the user-friendly setup and management features, make Telnyx and Teams a great combination.

Integrating Operator Connect into your business communication strategy is easy. This 5-minute demo shows you how to set up Operator Connect via Telnyx:

Overall, Telnyx makes migration and integration easy and efficient, enabling businesses looking for a powerful connection with MS Teams to uplevel their experience.

We offer high-quality communications on our private global network

With Telnyx via Operator Connect for Microsoft Teams, you get the best of both worlds: the reliability of a private global network and the convenience of a cloud-based VoIP service. We created our private global network specifically for real-time communications, so you can be sure that your voice calls are crystal-clear and uninterrupted. Our services are built on a multi-cloud network for redundancy and reliability to ensure your connections are always up and running.

Additionally, our private global network was designed to minimize latency and maximize performance. Your media runs on a private highway optimized for real-time communications. With Telnyx, you can rest assured that your voice calls are secure, low-latency, and of the highest quality.

How to get started with Operator Connect and Telnyx

If you’re interested in getting started with Operator Connect and Telnyx, follow our set-up guide or reach out to our team of experts to discuss which plan is right for your business needs.

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