IDENTITY SERVICES

Build identity and trust into your inbound and outbound calls.

Know who’s calling with inbound caller ID, and gain your customers’ trust by displaying your caller ID on outbound calls. All verified on CNAM and CID databases.
Get $10 free credit when you sign up. Questions? Talk to our experts.

What can you build with Identity Services?

  • Local Number Override

    Supercharge your outbound call answer rates by overriding your number to display a local area to your contacts.

  • Calling Line Identification (CLI)

    Always know where to call back. We use CLI to show you the caller ID number for incoming calls to your numbers by default.

  • Number Masking

    Safeguard your team’s privacy by overriding their outbound caller ID numbers with your main business number, and adding your company’s caller ID name.

  • Customer Context with CNAM

    Lookup the nationally-maintained CNAM database to attach a caller ID name to your incoming calls - even if the other party has never called you before.

Set up Identity Services in minutes with Mission Control

Use our intuitive user portal to:

  • Enable inbound caller ID name for any of your numbers, exposing the name of incoming callers to that number.
  • Set a caller ID number override for a group of your numbers, so calls from all of them appear to come from one number.
  • Add a caller ID name to any of your numbers, so your contacts know you’re calling.

Configure Identity Services in-depth via our RESTful API.

  • More Context
    Add context by providing caller details on inbound and outbound calls.
  • Better Answer Rates
    Build trust between callers and recipients by adding caller ID to each call.
  • Instant Updates
    Changes to Telnyx caller IDs are automatically updated in CNAM databases.

Choose Telnyx for an Unmatched Enterprise Experience

  • Deploy in Minutes
    In-depth Bring Your Own Carrier guides and configurations for every major phone system.
  • Deep Configurability
    Your sysadmins will love us. Configure everything about your communications through the Mission Control Portal or our developer-friendly APIs.
  • Enterprise Quality
    Never worry about your call quality or reliability again - we’re a licensed carrier with a global private communications network.
  • 24/7 Support with no Minimum Spend Requirement
    Other providers put their support behind a paywall. Our engineers are on hand to help as standard, so your issues never have to wait until Monday.
Try Telnyx
Transform your business communications with next-gen products.

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