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Browse our latest articles and updates (4)

  • customer service agent surrounded by customer engagement tools
    Guides and Tutorials

    3 customer engagement tools you need on your platform

    Elevate your customer engagement platform with these three engagement tools.

  • Inbound Call Center Employees
    Insights and Resources

    What is Direct Inward Dialing?

    Direct Inward Dialing (DID) is a service that enables businesses to receive inbound calls without extensions or operators.

  • Political SMS Messaging
    Guides and Tutorials

    2023 guide to political campaign text messaging

    Ensure your political messaging campaign is compliant and decide which number type is best for your organization.

  • private LTE network graphic with car, phone, laptop, smart devices
    Insights and Resources

    How to build a private LTE network

    Enhance your IoT security, access, and control by creating a private LTE network.

  • Telehealth Video Conference with Doctor and Patient
    Guides and Tutorials

    Telehealth video conferencing: key factors to consider

    Video APIs allow telehealth providers to integrate programmable video, voice, and SMS into their existing platforms.

  • FCC designates 9-8-8 for Americans in crisis.
    News and Events

    Dial 988 for the National Suicide Prevention Lifeline

    988 was designated as the U.S. National Suicide Prevention Lifeline phone number. Here's what it means for U.S. phone users.

  • Cloud Storage Diagram
    New Products and Features

    Introducing Telnyx Storage: Low-Cost Object Storage

    Telnyx Storage is distributed cloud object storage evolved — lower cost, lower latency, and S3-compatible APIs for easy migration.

  • Private Wireless Gateways
    Insights and Resources

    How Private Wireless Gateways Work: A Tech Deep-Dive

    A deep dive into the benefits of a Private Wireless Gateway and each of its different components.

  • Credit Card Device for Point of Sale
    Guides and Tutorials

    Scale PoS device distribution with multi-carrier SIMs

    Multi-carrier SIMs are the new generation of Mobile Point of Sale, without the security downsides.

  • Cloud VPN Flow Chart
    New Products and Features

    Introducing Telnyx Cloud VPN: Now in Open Beta

    It's easier than ever to harness our private global backbone for your apps, devices and endpoints.

  • Point of Sale Credit Card Reader
    Insights and Resources

    Guide: Cellular vs Wifi for IoT

    Cellular data that is enabled by IoT SIM cards offers better coverage for PoS devices.

  • "What is CPaaS?" graphic on light yellow background
    Insights and Resources

    The complete guide to CPaaS

    What is Communications Platform as a Service (CPaaS), and why does your business need it?

  • Private LTE Security
    Insights and Resources

    Securing IoT with Private LTE Networks

    Private networks can help minimize the risk of cyber attacks for IoT applications through bypassing the public internet.

  • VoIP vs PSTN GIF
    Guides and Tutorials

    PSTN vs. VoIP: which telephony solution to choose?

    Future-proof your business communications before the PSTN is gone.

  • Illustration showing a person using their payment card in a point of sale device. a SIM card and the industry words "mPOS" "checkout experience" and "Big tech" are shown on the left.
    Insights and Resources

    5 things for PoS device vendors to consider in 2023

    PoS providers must observe current trends to remain relevant. Here are 5 things for PoS device vendors to consider in 2023.

  • TeXML Bin - Mission Control UI
    New Products and Features

    Getting started with TeXML Bin

    Building calling into your applications as a non-developer just got easier.

  • Video Chat with Messaging
    New Products and Features

    Build the no-fuss video solution you've always wanted

    Telnyx Video API offers a personalized, cost-effective, high-quality experience over out-of-the-box solutions.

  • Telnyx and Iterable Logos
    Partnerships

    Telnyx and Iterable Partner for Global Messaging

    Iterable customers now have access to reliable, carrier-direct SMS and MMS in over 200 countries

  • Natasha Tomattis at Telnyx
    Insights and Resources

    Employee Spotlight: Natasha Tomattis

    Natasha works with the Infrastructure team at Telnyx to develop and maintain our multi-cloud platform.

  • Announcing Telnyx Video API
    New Products and Features

    Telnyx Video API is now live for all users!

    Announcing the GA of the Telnyx Video API, empowering customers to build custom video solutions on our global, private network.

  • Issues with Robocalling
    Insights and Resources

    How can Branded Calling help ensure call completion?

    How has SHAKEN/STIR influenced call blocking analytics, and what can you do to ensure completion of legitimate calls?

  • PSTN Replacement Graphic
    News and Events

    What’s changing with Number Porting in South Africa?

    Have you heard that there's been changes to regulations for number porting in South Africa? See what it means for you...

  • Direct Routing for Microsoft Teams
    Insights and Resources

    The benefits of Direct Routing for Microsoft Teams

    Microsoft Teams allowed workers to collaborate from home. Now you can improve the experience with Direct Routing.

  • Houda Belefqih Telnyx Engineer
    Insights and Resources

    Employee Spotlight: Houda Belefqih

    Houda works on the backend at Telnyx to keep our internal systems optimized.

  • Shaken/Stir Call Signing in Canada
    Insights and Resources

    Telnyx activates SHAKEN/STIR call signing in Canada

    Telnyx has activated Native Signing on all calls originating from Canadian CLIs, in continued compliance with SHAKEN/STIR Canada.

  • PSTN Replacement Graphic
    Insights and Resources

    So, what is PSTN Replacement?

    Telnyx continues to expand its global PSTN replacement offering with full-featured VoIP services in over 30 countries

  • G2 names Telnyx as top Cloud Communications Platform
    Insights and Resources

    Telnyx named Cloud Communications Platform Leader EMEA

    Read our in-depth comparison guide to learn what hundreds of verified user reviews on G2 say about Telnyx and our competitors.

  • G2 names Telnyx as top Cloud Communications Platform
    Insights and Resources

    Telnyx named Cloud Communications Platform Leader

    Read our in-depth comparison guide to learn what hundreds of verified user reviews on G2 say about Telnyx and our competitors.

  • Twilio Fax Sunset Announcement
    Insights and Resources

    Programmable fax - switch from Twilio to Telnyx

    Twilio is sunsetting fax, but ours is here to stay. Here’s why we think we would make a good partner for you going forward.

  • Telnyx PNs
    New Products and Features

    Easily integrate push notifications into your comms

    Integrate browser push notifications for iOS and Android into your communications apps today, and reach your customers faster.

  • IDC MarketScape Graphic
    Insights and Resources

    Telnyx named Major Player in 2021 IDC MarketScape

    Discover IDC MarketScape’s review of CPaaS providers, featuring Telnyx as a Major Player!

  • Feature Image highlighting Premium Answering Machine Detection
    New Products and Features

    How Answering Machine Detection helps your call center

    Make the most of your contact center with premium voicemail detection from Telnyx.

  • Nov 30th 2021 SHAKEN/STIR Deadline
    Insights and Resources

    SHAKEN/STIR: The Canada Edition

    This coming November, robocalling in Canada will become subject to new rules and regulations by way of SHAKEN/STIR.

  • Buy numbers all around the world
    New Products and Features

    International Number Search and Order Made Easy

    As we have expanded our product offering and services internationally, we realized that Number Search and Order needed an update.

  • Startup CPaaS ResourceCenter 1020X571
    Insights and Resources

    Don't Let Your CPaaS Dictate Your Roadmap

    Relying solely on drag-and-drop solutions—whether for creating an app, or laying out a call-center—is a risky proposition.

  • Ensure reliable communications with connections to AWS, Google and Azure
    Insights and Resources

    Why a Multi-Cloud Strategy is the Smart Solution

    Every once in a while someone will break the internet. Don’t let your employees—or your customers—be left in the dark as well.

  • G2 Names Telnyx a Cloud Communications Platform Leader
    Insights and Resources

    G2 Names Telnyx a Cloud Communication Platform Leader

    Read our in-depth comparison guide to learn what hundreds of verified user reviews on G2 say about Telnyx and our competitors.

  • Illustration of customer experience chat
    Insights and Resources

    Why Frictionless CX is the New Competitive Advantage

    The need for a streamlined, simplified omnichannel customer experience has never been more important.

  • Image of Virginia
    News and Events

    Virginia 757 Area Code Gets New Overlay

    The Virginia region served by the 757 area code is adding a new area code, 948. Here’s what you need to know:

  • Image of Virginia
    News and Events

    Virginia 540 Area Code Gets New Overlay

    The Virginia region served by the 540 area code is adding a new area code, 826. Here’s what you need to know:

  • Contact center vs. call center agents
    Insights and Resources

    Contact Center vs. Call Center: Here's How to Choose

    Unsure of the differences between contact centers and call centers? Learn about the limitations and benefits of both.

  • Integrated SBC
    Features

    Integrated Telnyx SBC for Direct Routing

    Check out Telnyx's latest Bring Your Own Carrier offering, with an integrated SBC as standard.

  • eBook Direct Routing FAQ
    Guides and Tutorials

    Direct Routing Frequently Asked Questions

    We've compiled the most FAQs to help you learn more about Direct Routing, and decide if it’s the best bet for your organization

  • Telecom Conference
    News and Events

    Telco Conference Highlights 2016 to 2021

    Take a look at the conferences that Telnyx has sponsored and attended worldwide from 2016 to 2021.

  • Telnyx vs. Sierra Wireless for IoT connectivity
    Insights and Resources

    Telnyx vs. Sierra Wireless for IoT Connectivity

    How Telnyx and Sierra Wireless compare for IoT connectivity in terms of features, costs, and developer experience.

  • Why are businesses using Direct Routing for Teams?
    New Products and Features

    Why use Direct Routing for Microsoft Teams?

    By now, you’ve likely heard the term Direct Routing, and you probably know some of the high level benefits . Here we dive deeper:

  • June 30th 2021 SHAKEN/STIR Deadline
    Insights and Resources

    SHAKEN/STIR Deadlines and Enforcement

    The June 30th, 2021 deadline has come and gone, so are you SHAKEN/STIR compliant? We outline what you need to know.

  • How UK MSPs can level up their telephony capabilities
    Guides and Tutorials

    How UK MSPs can level up their telephony capabilities

    We’ve broken down the three ways that you can level up your capabilities to provide a better service for your customers.

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