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Blog | Page 11

#11 - Get the latest news and updates about Telnyx - our product, the company and our people.

Insights & Resources

[Fact Sheet] UCaas

Businesses need more efficient ways to collaborate, with their communications tools in one place for streamlined user experience.

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Insights & Resources

[Video] Build Your Modern Contact Center Experience With Telnyx

Improve customer satisfaction, retention, and your bottom line by building your own contact center with Telnyx.

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Insights & Resources

[eBook] Scaling Your Communications With CPaaS

Find out what you should be looking for when choosing a CPaaS provider.

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Insights & Resources

Unifying Your Communications - Part II: Why VoIP is Central to UCaaS

Businesses are now building telephony into their technology stack more frequently. With calls delivered as VoIP, you gain greater control over call flows. UCaaS providers use this ability to build solutions for customer communications problems.

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Insights & Resources

[Fact Sheet] Contact Center

Build custom calling experiences on an enterprise-grade global IP network.Telnyx offers scalable voice API, allowing you to automate & optimize call flows.

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Insights & Resources

Choosing the Right Cellular IoT Provider

Choosing a carrier for your next IoT project? Here's everything you need to know to make an informed decision.

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New Products & Features

Area Code Overlay Approved for the South Carolina 803 Area Code

South Carolina is adding a new area code – 839 – on top of the existing 803 numbers to ensure a continuing supply of phone numbers. Live in this area of South Carolina? Make sure you’re aware of some of the changes happening when dialing locally.

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Insights & Resources

[Fact Sheet] Conversational AI

Unlock power of low-latency voice & messaging on enterprise-grade IP network. Integrate with our developer-friendly API to build the experience you need

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Insights & Resources

Unifying Your Communications: I. Why UCaaS is Important

UCaaS-a cloud service with bundled communications products on a single platform; ready to go, out of the box, voice & messaging

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News & Events

We've Just Launched Voice and SMS on Australian Mobiles

We’re super excited to announce that Telnyx has launched down under — with two-way voice and messaging now available on Australian mobile numbers.

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Insights & Resources

[Fact Sheet] Telnyx Overview

Telnyx connects the people and applications that power your business. Our private, secure network keeps your customer data safe.

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New Products & Features

Telnyx Launches UK Mobile Voice and Messaging

We’ve launched two-way voice & messaging capabilities on UK numbers. Customers can now buy, provision & configure UK numbers through Mission Control Portal

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Insights & Resources

How Ooma Leveraged Telnyx Global Network To Reduce Costs and Latency

Discover how Ooma leveraged Telnyx’s private, global network to build a unified communications solution that is customizable, easy to integrate & scalable.

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New Products & Features

New Ohio Overlay for Area Code 937

Ohio is adding a new all-services area code overlay — 326 — for the existing 937 overlay region currently serving the Dayton community. If you’re in this area, you might have to change the way you dial local calls.

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Insights & Resources

Product Release: Self-Service High-Volume/Short-Duration Calls

We’re excited to announce a outbound voice product: High-Volume/Short-Duration (HVSD) calls. It is now available in Mission Control Portal and Telnyx API.

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Insights & Resources

Number Porting On Demand With FastPortⓇ

Moving a phone number to a different network has historically been a manual, often long and frustrating process, with users at the mercy of carriers. FastPort provides automated porting with features like number portability checking.

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Insights & Resources

[Fact Sheet] Compare Telnyx vs. Twilio

Both Telnyx and Twilio offer voice and messaging to enable business communications. So what's the real difference between the two?

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Insights & Resources

CPaaS: Taking Your Communications Global

CPaaS combines the most cutting-edge capabilities of the internet with the best practices of a successful platform business, providing programmable connectivity through APIs with the ability to embed communications into your applications.

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Guides & Tutorials

[Guide] How Resellers Win with Telnyx

Learn how to increase customer satisfaction, reduce expenditure and deliver a high-quality service with Telnyx.

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Insights & Resources

5 Contact Center Trends to Help You Scale

Modern consumers expect a customer journey that quickly gets them where they need to go, with a consistent experience across channels. But scaling customer service can mean increased costs, complexity, time and resources — and more mistakes.

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Insights & Resources

Part III: The Roadmap to STIR/SHAKEN Compliance

When implemented on a large scale, STIR/SHAKEN has the potential to greatly reduce a robocaller’s ability to “spoof” the called party. But STIR/SHAKEN must be made mandatory for all providers if we are to ensure compliance across networks.

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Insights & Resources

[eBook] How to Build a Customer-First Contact Center Platform

Today’s consumers demand not only superior products but also amazing customer service and seamless cross-channel experiences. Check out our eBook to learn how to build a customer-first contact center platform.

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Insights & Resources

Solving the Robocalling Problem - Part II: Phone Network Limitations

There are still several limitations preventing STIR/SHAKEN from being a truly effective solution to illegal robocalling — the biggest being the phone networks themselves.

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Insights & Resources

Your Guide to Call Tracking [Infographic]

Did you know that calls are 10-15 times more likely to convert than digital leads? The popularity of click-to-call means Call Tracking is set to explode. Learn more in our infographic.

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Guides & Tutorials

[Webinar] Telnyx Mission Control Portal Demo

Join Customer Success Manager Mark Morse to learn all about the Telnyx Mission Control Portal.

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Insights & Resources

[Webinar] Solving Customer Problems With Conversational AI

In this webinar, Telnyx and Replicant discuss how AI-powered conversation technology can proactively solve customer issues, with call flows that learn and improve with each interaction.

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Insights & Resources

How Replicant Lowered Latency And Costs With Real-Time Media Forking

Using a combination of machine learning algorithms, Voice AI technology and a lightning-fast telephony stack built on Telnyx’s private, global communications network, Replicant has created a "Thinking Machine" to solve problems in real time over the phone.

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Insights & Resources

Building a Modern Customer Experience

Providing great customer service is no longer enough for contact centers to meet the evolving expectations of your customers. They demand great customer experience (CX).

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Insights & Resources

Telnyx and Replicant Team Up to Build Future of Contact Center AI

With machine learning algorithms, Voice AI technology and a lightning-fast telephony stack built on Telnyx’s private, global communications network, Replicant created a “Thinking Machine” that engages in fluent conversations to solve problems in real time.

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Insights & Resources

Hassle-Free Porting With FastPort

Telnyx FastPort® is a faster way to port your phone numbers. We’ve automated many of the internal and external porting processes to simplify and streamline the experience, providing headache-free porting from start to finish.

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