#11 - Get the latest news and updates about Telnyx - our product, the company and our people.
Ohio is adding a new all-services area code overlay — 326 — for the existing 937 overlay region currently serving the Dayton community. If you’re in this area, you might have to change the way you dial local calls.
We’re excited to announce a outbound voice product: High-Volume/Short-Duration (HVSD) calls. It is now available in Mission Control Portal and Telnyx API.
Moving a phone number to a different network has historically been a manual, often long and frustrating process, with users at the mercy of carriers. FastPort provides automated porting with features like number portability checking.
Both Telnyx and Twilio offer voice and messaging to enable business communications. So what's the real difference between the two?
CPaaS combines the most cutting-edge capabilities of the internet with the best practices of a successful platform business, providing programmable connectivity through APIs with the ability to embed communications into your applications.
Learn how to increase customer satisfaction, reduce expenditure and deliver a high-quality service with Telnyx.
See how managed service provider Xpedeus leveraged Telnyx’s purpose-built IP network and Mission Control Portal to enable VoIP and Cloud Services.
Modern consumers expect a customer journey that quickly gets them where they need to go, with a consistent experience across channels. But scaling customer service can mean increased costs, complexity, time and resources — and more mistakes.
When implemented on a large scale, STIR/SHAKEN has the potential to greatly reduce a robocaller’s ability to “spoof” the called party. But STIR/SHAKEN must be made mandatory for all providers if we are to ensure compliance across networks.
Today’s consumers demand not only superior products but also amazing customer service and seamless cross-channel experiences. Check out our eBook to learn how to build a customer-first contact center platform.
There are still several limitations preventing STIR/SHAKEN from being a truly effective solution to illegal robocalling — the biggest being the phone networks themselves.
Did you know that calls are 10-15 times more likely to convert than digital leads? The popularity of click-to-call means Call Tracking is set to explode. Learn more in our infographic.
Join Customer Success Manager Mark Morse to learn all about the Telnyx Mission Control Portal.
In this webinar, Telnyx and Replicant discuss how AI-powered conversation technology can proactively solve customer issues, with call flows that learn and improve with each interaction.
Using a combination of machine learning algorithms, Voice AI technology and a lightning-fast telephony stack built on Telnyx’s private, global communications network, Replicant has created a "Thinking Machine" to solve problems in real time over the phone.
Providing great customer service is no longer enough for contact centers to meet the evolving expectations of your customers. They demand great customer experience (CX).
With machine learning algorithms, Voice AI technology and a lightning-fast telephony stack built on Telnyx’s private, global communications network, Replicant created a “Thinking Machine” that engages in fluent conversations to solve problems in real time.
Telnyx FastPort® is a faster way to port your phone numbers. We’ve automated many of the internal and external porting processes to simplify and streamline the experience, providing headache-free porting from start to finish.
See where the world of real-time communications is headed with a look into AI, Network, Cloud Services and other trends.
The healthcare system is still heavily reliant on outdated communication technology. However, there are signs the industry is edging toward a change.
There are strict regulations that dictate how organizations can interact with end users via SMS, with significant penalties for getting it wrong. So it’s more important than ever to understand the text messaging rules and how to comply with them.
It’s up to the telecom industry to implement a solution to illegal robocalling. To combat spoofing, industry experts have developed a new technology standard called STIR/SHAKEN.
The porting process can lack transparency, and customers are often left in the dark when their numbers are ported away from a carrier.
Why SMS? It’s simple - your customers like texting! Check out our infographic to learn what makes SMS such an effective tool for business communications and how you can benefit.
Why switch from Twilio to Telnyx? Moving away from Twilio will grant you greater control and quality by building on the Telnyx platform. Discover why thousands choose Telnyx over Twilio for voice and SMS.
Central Florida has added a new area code – 689 & it’s being overlaid in the area currently being served by the 407/321 codes. Here’s what you need to know
Customer expectations are higher than ever, and customers today expect consistent service levels across every channel. They also expect to be able to seamlessly switch between channels.
Facing rigid contract terms, limited functionality and high costs, a call tracking platform switched to Telnyx.
We’re moving closer to offering real-time communications to everyone in the world. We’ve added mobile, geographic and toll-free numbers to expand our network in several countries.
See how Documo integrates with Telnyx to build a reliable fax solution with full ECM support.
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