Voice • Last Updated 10/30/2024

How to call Guatamala | In-depth guide with examples

This guide provides helpful tips for calling Guatamala from the U.S. Learn how to make calls to Guatamala with confidence.

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Connecting with Guatemala from the United States is essential for many reasons, including business, cultural, and personal connections.

Guatemala's vibrant sectors, such as agriculture, textiles, and tourism—coupled with its rich Mayan heritage, colorful festivals, and exquisite cuisine—make it an important partner in international business and cultural exchange.

Understanding the nuances of engaging with this Central American gem is crucial for fostering strong, lasting business and personal relationships and ensuring effective, meaningful communication.

Guide to calling Guatemala

Making international calls to Guatemala requires understanding the correct dialing sequence and considering factors like call rates and time differences. Always check the rates with your carrier and ensure a reliable connection to avoid any interruptions.

1. Check the time in Guatemala

Be sure to consider the time difference when calling Guatemala. The country operates on Central Standard Time (CST) without observing daylight saving time. This means Guatemala is typically one or two hours ahead of U.S. Pacific Time and one hour behind or the same time as U.S. Eastern Time, depending on the time of year. Always check the local time to ensure your call is convenient for the recipient.

2. Dial the exit code

For making international calls from the U.S., the exit code is 011.

3. Enter Guatemala's country code

Next, dial Guatemala's country code, which is +502.

4. Dial the area code and local number

Following the exit and country codes, input the area code and local number.

For a landline

Dial the area code (which is typically a single digit) followed by the seven-digit local number. For example, if you are calling a number in Guatemala City, you would dial: 011-502-2-1234567.

For a mobile phone

Dial the mobile number directly after the country code. Guatemalan mobile numbers start with a 5, 6, or 7, and are eight digits long. For instance, to call a mobile number like 51234567, you would dial: 011-502-51234567.

Tips for a successful call

Ensure a strong connection before making a call to Guatemala to avoid interruptions. If the call drops, have a plan on whether you should call back or wait for the other party to reconnect.

Understanding and respecting Guatemalan business culture is essential. Business meetings often begin with small talk, which helps build rapport. Use formal greetings such as “Buenos días” (Good morning) or “Buenas tardes” (Good afternoon).

Be aware of local holidays, such as Semana Santa (Holy Week) and Independence Day on September 15, as businesses may be closed or have reduced hours during these times. Schedule your calls to avoid these periods.

Spanish is the primary language in Guatemala, and although many business professionals speak English, using simple Spanish phrases can show respect and effort. Addressing people with their professional titles like “Licenciado” (for someone with a bachelor's degree) or “Ingeniero” (Engineer) followed by their surname is customary and respectful.

Finally, be patient and flexible. The pace of decision-making in Guatemala can be slower compared to the U.S., and understanding this can help you manage expectations and build stronger business relationships.

Considerations for calling Guatemala

When making calls to Guatemala, be mindful of the logistical and cultural aspects that can influence your communication experience. Here's a breakdown of key factors to consider:

Language and culture

While Spanish is the official language of Guatemala, remember the country's rich indigenous heritage. Over 20 Mayan languages are spoken throughout Guatemala, particularly in rural areas.

When initiating a call, using a respectful and formal greeting is customary. Common Spanish greetings include:

  • "Buenos días" - Good morning
  • "Buenas tardes" - Good afternoon
  • "Buenas noches" - Good evening

It's also polite to inquire about the person's well-being before diving into the purpose of your call. You can use phrases like:

  • "¿Cómo está?" - How are you (formal, to a stranger)
  • "¿Cómo estás?" - How are you (informal, to someone you know)

Guatemalan culture emphasizes politeness and respect for elders. Using formal titles like "Señor" (Mr.) or "Señora" (Mrs.) is advisable unless invited to address someone more casually.

Time zones

Guatemala observes Central Standard Time (CST) year-round. This means there are no daylight saving time adjustments to consider. Here's a table illustrating the time difference between Guatemala and various U.S. time zones:

U.S. time zonesGuatemala (CST)
Eastern (ET)1 hour behind
Central (CT)Same time
Mountain (MT)1 hour ahead
Pacific (PT)2 hours ahead

How much does it cost to call Guatemala?

Call charges to Guatemala can vary based on your carrier, the duration of the call, and the time of day. Check with your service provider for detailed rates.

Carrier rates are particularly significant, as different service providers offer varying tariffs for international calls. These rates can fluctuate based on the type of plan you have, whether it's a standard pay-as-you-go rate or a specialized international calling plan. Some carriers might offer discounted rates for calls to Guatemala during off-peak hours or as part of a bundle that includes a set number of international minutes. Thoroughly review your carrier's pricing structure and any available international calling packages to ensure cost-effective communication.

Additionally, the duration of your call plays a role in determining the overall cost. Longer calls will incur higher charges, making it important to manage the length of your conversations, especially if you're on a pay-per-minute plan.

The time of day when you place the call can also impact the cost due to varying peak and off-peak rates. Calls made during peak hours are often more expensive compared to those made during off-peak times, such as late evenings or weekends, depending on your carrier's specific rate schedule.

For cost-effective international calls, consider using Voice over Internet Protocol (VoIP) services, which often offer competitive rates for international calling.

By considering these factors and planning your calls accordingly, you can manage communication expenses effectively while ensuring clear and respectful communication with your contacts in Guatemala.

Make affordable calls to Guatemala with Telnyx

With these tips and recommendations, you're ready to call Guatemala with confidence.

If you’re looking for more guidance on global calling, Telnyx’s team of experts can help you navigate the complexities of international communication.

Telnyx is a next-gen communications platform that offers a global private IP network, multi-cloud redundancy, and carrier-grade services.

Our elastic SIP trunking services make it easy to call nearly every country in the world. We also offer support and guidance to help you grow and scale your business.

With competitive pricing and a wide variety of local phone numbers in over 140 countries, Telnyx provides cost-effective calling solutions with unmatched expertise.

Contact our experts today to learn how we can help your business communicate effectively with contacts in Guatemala and 140+ other countries.
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