Resource Center | Page 2

What is Programmable SMS?

Read this quick guide to find out everything you need to know about programmable SMS and what you can build with it.

New Overlay Coming to Illinois 217 Area Code

The Illinois region currently served by the area code 217 will soon have another area code - 447. Here's what you need to know.

How to Setup a Virtual Cross Connect with AWS

In this guide, we’ll walk you through how to integrate an Amazon Web Services (AWS) Virtual Private Cloud environment with the Telnyx network backbone.

SIP Trunking Explained: What Is It and How Can It Transform Your Communications?

SIP trunking is a means of operating phone systems over the internet, instead of using a traditional phone line.

A Quick Guide to Wireless Standards for IoT

Wireless standards for IoT can be confusing, it’s easy to get mired in technical data about frequency bands & designations. Let's break this down simply.

How to Build SMS Meeting Reminders with Node

Learn how to build SMS meeting reminders for your customers by using the Telnyx SMS API and Node.

What is Programmable Voice?

Find out everything you need to know about programmable voice, including, most importantly—what you can build with it.

[Infographic] State of the SMS Market 2020

SMS continues to explode. See what changes and trends to expect in 2020.

Improve your Smart IVR and Conversational AI using Number Lookup Tools

Number lookup tools reduce the number of questions your smart IVR must ask, & provide it with context to handle more customer service cases independently.

How We’re Helping Managed Service Providers in the Time of COVID-19

Here at Telnyx, we’re committed to offering best-in-class service and support to MSPs, ensuring business continuity for you and for your clients.

Key Trends in Building Customer Context

Greater customer expectations mean that companies need to determine customer context before the conversation even begins.

4 Common IVR Mistakes to Avoid

There are a few common mistakes which can easily derail your efforts to put the customer experience first. Here’s what not to do with your IVR.

Build a better messaging app with Telnyx SMS API

See how the Telnyx SMS API can help improve your SMS deliverability with features like Number Pool, Geomatch and Sticky Sender.

Demo: Using the Twexit API

In this guide, we'll show you how to use the Twexit API to switch your SMS services from Twilio to Telnyx in minutes.

What is an SMS API?

Learn the ins and outs of SMS APIs— from how they work, to the most common use-cases, and powerful features to look for.

Your IoT Connectivity Guide: From Backend to Frontend

This guide is for anyone who wants to leverage the power of IoT, but needs guidance in deploying their first IoT networks.

Features That Will Turn Your IVR Into ROI

How to ensure that your IVR meets regulatory standards, enhances customer experience and delivers maximum return on investment.

Using Twilio TwiML Conferencing on Telnyx with PHP

In this guide, we'll walk through how to use Twilio TwiML conferencing on Telnyx with your PHP application—it couldn't be easier!

[Case Study] How Documo Built Reliable, ECM-Friendly Fax with Telnyx

Documo partners with Telnyx to build solutions for businesses that make working with documents easier, more secure and better for the environment.

Feature Highlight: Sticky Sender

Increase the trust your customers have in your messages with our Sticky Sender feature.

Build Audio Conferencing Into Your App with Ruby

Read the step-by-step guide to embedding feature-rich audio conferencing into your application using our Ruby SDK.

Increase Lead Conversions With Number Lookup

Implementing real-time intelligence into your inbound sales is the fastest way to start generating value with number lookup.

What is a Voice API?

Learn everything you need to know about voice APIs. From how they work, to how much they cost, must-have features and use-cases.

Scale Unified Communications with Telnyx

See how you can leverage Telnyx to build scalable, secure omnichannel communications that drive collaboration and engagement.

Emergency Services Now Available on Irish Numbers

We’ve added emergency services dialing on Irish numbers to our international product offering.

Telnyx Expands In Australia With Sydney Point of Presence

We're excited to offer our enterprise-grade SIP trunking and messaging services down under. Get up and running today!

Improve Your Outbound Voice Quality With International Direct Routing

Our new International Conversational Direct product optimizes your call routing preference to choose a high-quality route to your destination every time.

[Webinar] Using AI to Solve Call Center Capacity Issues

Learn how you can leverage an AI Voice Responder to reduce call overflow, customer hold times and agent fatigue — all in a matter of days.

Building Private IP Network SIP Trunks For Scalability

The public internet is under unprecedented strain so make sure your communications run on a purpose-built network for ultimate reliability and scalability.

Using IVR to Improve Customer Experience: 9 Best Practices

Here are nine best practices you should keep in mind when designing an IVR that puts the customer first.