RCS read receipts via message.read webhook event

Telnyx RCS customers can now track when recipients open their messages using the new message.read webhook event. This event fires as soon as a recipient reads an RCS message on their device, providing real-time read receipts for your campaigns.

Key benefits

• Real-time read receipts: Receive immediate notification when a recipient opens an RCS message, confirming engagement as it happens.

• Complete visibility: Track the full message journey (sent, delivered, read) for deeper campaign analytics.

Why this matters

With message.read now available, businesses gain full visibility into the entire RCS message lifecycle: sent, delivered, and read. This end-to-end tracking enables better analytics and engagement insights. For example, you can measure open rates in real time and then optimize your campaigns accordingly, doubling down on high-engagement content and revisiting strategies for those with lower engagement.

Getting started

Telnyx customers can start using this new capability by following our quickstart guide or by implementing the event in their existing RCS webhook integration.