Number reputation

Stop losing calls to Spam Likely labels. Monitor the spam reputation of your outbound numbers across the major analytics networks US carriers use, and remediate flagged numbers before they kill your answer rates.

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WHY NUMBER REPUTATION

See what carriers think of your numbers

When your outbound calls get labeled Spam Likely, customers stop answering and you have no idea why. Number Reputation gives you visibility into how the major analytics networks score your numbers, plus a path to remediate the ones that are flagged.

  • Know your spam risk

    Query a clear low, medium, or high spam risk for every outbound number, sourced from the call-analytics networks carriers rely on.

  • Remediate flagged numbers

    Submit flagged numbers for remediation across major analytics providers, instead of guessing why your calls are not getting answered.

  • Monitor continuously

    Automatic re-checks on a schedule you control, so you catch reputation problems before they drag down your answer rates.

FEATURES

Reputation monitoring built for outbound calling at scale

Telnyx registers your numbers across the reputation feed used by US carriers and gives you the scores, categories, and remediation path in one API and portal.

  • Spam risk scoring

    Get an overall low, medium, or high spam risk for each number, so you can act on the ones most likely to be flagged by carriers.

  • Detailed reputation metrics

    Maturity, connection, engagement, and sentiment scores from 0 to 100 give you a fuller picture of each number's standing.

  • Spam category labels

    See the category a flagged number has been assigned, so you understand how it is being classified across the analytics feed.

  • Remediation across providers

    Submit flagged numbers for remediation through Telnyx's direct integrations with the major call-analytics networks.

  • Automatic re-checking

    Schedule re-checks daily, weekly, biweekly, monthly, or on business days, so reputation data stays current without manual effort.

  • Bulk number management

    Associate up to 100 US numbers per request in E.164 format, and query cached scores for free or force a fresh live check when you need it.

RESOURCES

Get started with Number Reputation

Register your business, authorize your numbers, and start monitoring reputation. These guides walk you through it.

  • Article

    Developer documentation

    Technical overview of Number Reputation, the scoring fields, automatic re-checking, and how to register and query your numbers.

  • Article

    Letter of Authorization guide

    How to render, sign, and upload the LOA that authorizes reputation monitoring for the numbers you manage.

PRICING

See our Number Reputation pricing

Number Reputation is $100 per month per Enterprise. Reputation checks are billed per query, with cached results free and fresh live checks and remediation billed per use. Choose pay-as-you-go with no commitment, or volume-based contract pricing with discounted rates, free 24/7 support, and a dedicated customer success manager.

$0.10Starting cost per reputation check

Take control of your number reputation.

From your first reputation check to continuous monitoring at scale, Telnyx gives you the visibility and remediation path to keep your outbound calls answered.

FAQ

Number Reputation lets you query the spam reputation of your outbound calling numbers. For each number you get an overall spam risk, detailed scores for maturity, connection, engagement, and sentiment, and a spam category if the number has been flagged. The data is sourced from the major call-analytics networks US carriers use, and you can remediate flagged numbers through Telnyx's integrations with those providers.

Number Reputation lets you query the spam reputation of your outbound calling numbers. For each number you get an overall spam risk, detailed scores for maturity, connection, engagement, and sentiment, and a spam category if the number has been flagged. The data is sourced from the major call-analytics networks US carriers use, and you can remediate flagged numbers through Telnyx's integrations with those providers.