Discover different types of phone numbers, their benefits, and which number is the best fit for your use case.
As you navigate the intricate business communication landscape, choosing the ideal phone number is a minor detail that can significantly impact your company's success. A phone number is more than just a means of contact. It's an essential part of your brand identity.
This straightforward guide will help you navigate the array of phone number types, explore their unique benefits, and learn which number is best for your use case.
, or geographic numbers, are tied to a specific area code within a region. These numbers enable businesses to establish a local presence, fostering trust and familiarity with customers in that particular area. When you opt for a local phone number, you show your customers you're part of their community.
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Toll-free phone numbers are designed for customers to reach businesses without incurring any call charges. Recognizable by their distinct three-digit prefixes—such as 800, 888, or 877—these numbers are ideal for businesses seeking to provide a customer-friendly communication channel. Toll-free numbers are also helpful for companies that serve customers across a large geographic area because customers won’t hesitate to make a long-distance phone call.
Short code numbers are shortened versions of traditional phone numbers, typically consisting of five or six digits. They're designed for high-throughput communication, such as mass text messaging and marketing campaigns. Short codes are memorable and can help establish brand recognition. However, they can cost your business a bit more than other number types.
10DLC are standard, 10-digit phone numbers designed for highest-volume, application-to-person (A2P) messaging. They offer a cost-effective alternative to short codes while still providing the benefits of high throughput and deliverability due to additional compliance controls.
Choosing the right type of phone number is crucial for effective communication and maintaining a professional image. From local and toll-free numbers to short codes and 10DLC, understanding their unique benefits and use cases can help you make the best decision for your business.
In addition to choosing the right type of phone number, it’s important to partner with a provider that can support your messaging and voice needs. Look for a provider that offers a range of phone number types and one that’s equipped with features like number porting, high-quality communications, and, of course, one that offers competitive pricing.
You may also have questions about what type of phone system (the software or infrastructure that enables you to call or text) is right for your business. Of course, there are many things to consider when choosing a phone system—such as whether you’ll select SIP or VoIP. Fortunately, Telnyx’s team of experts can help you choose the best number type, phone system, and any other solutions you may need.
With Telnyx’s global number selection, businesses can establish a local presence in over 60 countries, allowing them to connect with customers in their region. Telnyx offers flexible number porting and easy-to-use SMS and Voice APIs to ensure seamless integration with your business. With competitive pay-as-you-go pricing and reliable call quality, Telnyx ensures your customers have a positive experience when contacting your business.
Additionally, Telnyx numbers provide a comprehensive messaging solution for businesses looking to optimize their communication channels. And last but not least, our customers consistently rank us best-in-class for support, ease of use, and results.
Talk to a Telnyx expert today to learn which number type is best for your business.
