consumer services

Build Event & Webinar Reminder Voice AI Agent

Confirm event attendance and manage registrations with an voice AI agent that calls attendees, handles date changes, and reduces no-shows. Start building in Mission Control with usage-based pricing.

introduction

What this voice AI agent does

The Event & Webinar Reminder template creates an outbound AI agent that calls registered attendees to confirm their attendance. It handles confirmations, unregistrations, and date changes via webhook integrations.


Designed for event organizers, marketing teams, and training companies that need to maximize attendance and manage last-minute changes, this template automates the pre-event outreach.


The template comes pre-configured with confirmattendant, unregisterattendant, and change_registration webhook tools, plus dynamic variables for event name, date, time, and timezone.

features

Core components of the Event & Webinar Reminder agent

Attendance confirmation

Calls registered attendees to confirm they will attend the event or webinar.

Unregistration handling

Processes cancellations with reason collection via webhook.

Date change management and event details

Handles registration transfers to alternate event dates when attendees need to reschedule. Dynamic variables for event name, date, time, timezone, and alternate dates.

how to

Build and deploy your agent in 5 easy steps

time

5 minutes

pre-requisites

A Telnyx account with a phone number.

Step 1 of 5

1. Select the template

Sign in to your Telnyx account. Navigate to AI Assistants, click Create New Agent, and select Event / Webinar Reminder from the Scheduling & Booking category.

2. Set event details

Update dynamic variables with your event name, date, time, timezone, and any alternate dates.

3. Connect your registration system

Replace webhook URLs with your event platform API endpoints for confirmation, cancellation, and changes.

4. Customize the conversation

Update instructions with event-specific details, preparation requirements, and access information.

5. Test and launch

Run test reminder calls to verify confirmation, cancellation, and date change flows.

Hi, this is a reminder about the upcoming event you registered for. I just want to confirm you are still planning to attend.

tips and insights

Event & Webinar Reminder voice AI best practices

Time your reminders

Call 48-72 hours before the event for optimal confirmation rates.

Include access details

Add joining instructions, venue directions, or webinar links to the conversation.

Track confirmation rates

Monitor confirmation vs cancellation rates to forecast attendance accurately.

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