Telnyx recognises that domestic, family and sexual violence can affect how telecommunications services are used and managed.
Telnyx primarily provides telecommunications services to business customers. However, we understand that individuals using or associated with those services may experience domestic or family violence.
If you believe your telecommunications service may be involved in a domestic or family violence situation, Telnyx may be able to assist with certain account or service-related matters. Please contact our support team so your request can be escalated to our designated DFV officer for confidential handling.
Telnyx will prioritise safety and confidentiality when managing DFV-related requests.
If you require immediate or confidential support, you can contact:
1800RESPECT
Australia’s national domestic, family and sexual violence counselling service
📞 1800 737 732
🌐 https://www.1800respect.org.au
If you are in immediate danger, please contact 000.