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Appendix III

List of Sub-processors. Customer has authorized the use of the following sub-processors:

ProductRelevant Telnyx ProductsBusinessAddressDescription of processing; Categories of processed Data
Google CloudPlatform OperationsGoogle LLC1600 Amphitheatre Parkway, Mountain View, CA, 94043Public cloud processing and analysis of audio for text generation (Auto Speech Recognition) and Text-to-Speech; Personal data contained in communications customers send or receive through Telnyx's Voice API services. 
Amazon Web ServicesPlatform OperationsAmazon Web Services, Inc. (“AWS”),410 Terry Avenue, Seattle, WA 98109Public cloud hosting of messaging platform, including signal and message processing (WhatsApp API). Storage of message content and records of communications. (Messages API). Hosting provider for Telnyx applications and data; Personal data contained in communications customers send or receive through Telnyx's Voice, API and SMS services. 
Amazon Web Services S3Platform OperationsAmazon Web Services, Inc.410 Terry Ave. North, Seattle, WA, 98109-5210Storage of CDRs and call recordings including interaction content 
IBM Cloud on SoftlayerPlatform OperationsSoftlayer Technologies, Inc. (owned by International Business Machines Corporation and d/b/a IBM Cloud)International Business Machines Corporation 1 New Orchard RoadArmonk, New York 10504-1722United StatesPublic cloud hosting of messaging platform, including signal and message processing. Storage of message content and records of communications (Dispatch API). Personal data contained in communications customers send or receive through Telnyx's messaging API services, VoIP and SMS services. 
   
Azure CloudPlatform OperationsMicrosoft AzureOne Microsoft Way, Redmond, WA, USATelnyx contracts with Azure (Microsoft) as a cloudhosting provider and serves as a hosting platform for Telnyx’s infrastructure. Azure tooling also performs critical functions such as backups, logging, and monitoring
EquinixNetwork OperationsEquinix1 Lagoon Drive 4th Floor Redwood City, CA 94065Network interconnections
BraintreeMission ControlPayPal222 W Merchandise Mart PlazaSuite 800Chicago, IL 60654Third-party payment processing
GoogleBusiness OperationsGoogle LLC1600 Amphitheatre Parkway, Mountain View, CA, 94043Email Services, Document storage, Calendar Services, Advertising
DomoBusiness OperationsDomo, Inc.772 East Utah Valley DriveAmerican Fork, UT 84003BI & analytics
CloudflareNetwork OperationsCloudflare, Inc.101 Townsend Street San Francisco, CA 94107Security, DDoS mitigation
Salesforce, SalesforceIQBusiness OperationsSalesforce, Inc.Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105CRM
AtlassianBusiness OperationsAtlassianLevel 6, 341 George Street,Sydney, NSW 2000, AustraliaProject tracking, ticketing system
SlackBusiness OperationsSlack Technologies, LLC500 Howard Street San Francisco, CA 94105Team communication
ZoomBusiness OperationsZoom Video Communications, Inc.55 Almaden Blvd 6th Floor San Jose, CA 95113Video conferencing
DocuSignBusiness OperationsDocusign, Inc.221 Main Street Suite 1550 San Francisco, CA 94105Electronic signature and Agreement Cloud
DropboxBusiness OperationsDropbox, Inc.1800 Owens Street San Francisco, CA 94158Cloud Storage
FullStoryBusiness OperationsFullStory, Inc.1745 Peachtree Street Northeast, Suite G Atlanta, GA 30309Customer experience analytics
GongBusiness OperationsGong, Inc.265 Cambridge Ave Palo Alto, CA 94306Revenue intelligence
ClearbitBusiness OperationsClearbit, Inc. 548 Financial District, San Francisco, CA, USAData activation Platform 
ZendeskBusiness OperationsZendesk, Inc.989 Market St San Francisco, CA 94103CRM
MarketoBusiness OperationsMarketo, Inc.901 Mariners Island Blvd Suite 500 San Mateo, CA 94404Marketing automation
SegmentBusiness OperationsTwilio375 Beale Street Suite 300 San Francisco, CACustomer data platform (CDP)
IntercomBusiness OperationsIntercom, Inc.55 2nd Street, 4th Floor, San Francisco, CA 94105Business messaging
ZapierBusiness OperationsZapier, Inc.243 Buena Vista Ave, Sunnyvale, CA, 94086Workflow automation
MailgunBusiness OperationsMailgun Technologies, Inc.548 Market Street Suite 43099 San Francisco, CA 94101Transactional Email API Service
Microsoft AdvertisingBusiness OperationsMicrosoft1 Microsoft Way Redmond, WA 98052Advertising
GrooveBusiness OperationsGroove Labs, Inc.1355 Market Street, San Francisco, CA 94103Sales Engagement
ProofpointNetwork OperationsProofpoint, Inc.925 W Maude AvenueSunnyvale, CA 94085Security, DDoS mitigation
OnfidoBusiness OperationsOnfido LTDLondon, 3rd Floor, 18 Finsbury Square, United KingdomData verification
DwollaBusiness OperationsDwolla Inc.Des Moines, 909 Locust St Suite 201, United StatesPayment solutions