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Release notes

Australia Data Locality Now Available

18, Mar 2026

As Telnyx expands its presence across Asia-Pacific, we're making it easier for customers in Australia and New Zealand to meet local data residency requirements.

Telnyx now supports Australia as a data storage location option in Mission Control Portal. Previously, users could select USA (default) or Germany for their Data Storage Location. Australia is now available as a third option.

When you select Australia as your data storage location, the following data is stored at rest in Australian infrastructure:

  • Call recordings
  • Transcripts
  • AI data (assistant conversations, context, logs)
  • Usage logs (CDRs, MDRs, and related telemetry)

Why It Matters

Data residency is a core requirement for enterprises operating in regulated industries across APAC. Australian privacy regulations, sector-specific compliance frameworks, and enterprise procurement policies often require that customer data remain within Australian borders.

With this release, Telnyx customers in Australia and New Zealand can deploy Voice AI, call recording, and analytics workflows while maintaining full compliance with local data residency requirements.

This release reflects Telnyx's continued investment in the APAC region, including our growing team and customer base across Australia and New Zealand.

For Australian businesses with data sovereignty requirements, this update ensures your voice data never leaves the country. Whether you're in healthcare, finance, or any regulated industry, Telnyx now provides a complete locally-hosted voice infrastructure.

Getting started

  1. Log in to your Telnyx Mission Control Portal account
  2. Navigate to Account Settings and click on Profile
  3. Under Data Storage Location, select Australia
  4. Save your changes

Existing data will be migrated to the new location, taking a few minutes up to several hours depending on your data size.

If you have questions about the feature you can contact our support team through the Mission Control Portal. If you would like to explore how Telnyx can help you expand in APAC, reach out to our sales team.