We’ve added a new privacy setting into the AI Assistant Builder, giving you more control over how conversation data is handled.
You can now toggle Conversation History and Insights retention directly from the AI Assistant Builder. This lets you decide whether to store assistant-level interaction data for each deployment.
Whether you’re navigating strict compliance requirements or simply want to limit data storage, this update gives your team the flexibility to:
Under the “Advanced” tab in your assistant settings, you’ll find a new Data Retention control:
Note: This setting applies only to the AI assistant-level data. It does not affect external logging, recordings, or storage configurations you’ve set elsewhere, such as the number, account, or application level.
This feature is now live in the Mission Control Portal for all AI Assistants. Try it today to customize your data retention preferences.
